Hello, as per the attached photos I paid for this order but it never arrived and after asking for news for ten days I was told that it had been cancelled and that the payment would be I was refunded but after waiting a long time I asked again and this time I was told that I would be refunded in the form of a credit but I made another purchase from you and I I paid the same, I've made several purchases from you this year, this is not serious behavior and I would like to avoid making it known to e