The timeframe for the order of the shoes to the delivery date to get here was over a month, which I was not expecting.
Purchased item
NRG S101
"They look great and feel comfortable."
Sandra L.Verified
It's all in previous message.
Purchased item
NRG S100
"I was sent the wrong size sneakers 2 times. Customer service is not very go..."
Talbert M.Verified
Terrible service!!!
Purchased item
NRG S100
"The product could be shipped on time. 4 weeks is unacceptable!!!
I won't..."
Nancy G.Verified
Great product as advertised.
Purchased item
NRG S200
"My son loved them. Great gift."
Sharon C.Verified
No
Purchased item
NRG S100
"I had to wait quite a long time to get your product period when I opened it..."
Kim S.Verified
Not good shoes for my hard earned money. Took to long to arrive. One good thing is they were donated so someone will be able to use them.
Purchased item
SLD F200
"Too small. Could use a quarter inch more space."
Eduard W.Verified
Nothing!! Scammers
Purchased item
NRG S100
"I order size 8.5 , they send me size 5! WTF!!!"
Eugenia S.Verified
Just was slow to receive through mail.
Purchased item
NRG S200
"Nice wear, though not enough support for my arches and soles for my feet."
Scott R.Verified
Disappointing is an understatement
Meant for Xmas presents and still nothing
Purchased item
NRG S501
"Am a little surprised you’re asking me how the shoes are when they haven’t..."
Richard B.Verified
Went to completely wrong address. It's a miracle I even received it
Purchased item
NRG S201
"Shoe has almost no sole or cushion."
Jim C.Verified
See previous
Purchased item
NRG S100
"Your shipping sucks
Shoes are ok but your process is terrible
I can get a c..."
Laurie O.Verified
Sizing is MENs not womens
Purchased item
NRG S100
"These are MENS sizes not women’s /"
Deborah D.Verified
Slow delivery
Purchased item
NRG S100
"It took a long time to get my order. The shoes are nice but doesn’t have an..."
Sheree H.Verified
Took a while to arrive but worth the wait.
Purchased item
NRG S100
"Shoes are very comfortable and lightweight. Just what I wanted."
Mario T.Verified
The rating is only because I actually received the package other wise I'll stay at 1 star
Purchased item
NRG S200
"My big complaint is they have a horrible smell like that of cheap material..."
Kele B.Verified
Took almost a month to receive order. The parcel service you use is terrible and their customer service is trash.
Purchased item
NRG S100
"Took almost a month to receive my shipment. The parcel service they use is..."
Gerson S.Verified
It’s been 31 days and I still don’t have my order. I have followed up a couple times and I’ve been told it’s one it’s way but NO deliveries yet. Another 4 days and I will request a reimbursement.
I’m very disappointed.
[email protected]
Purchased item
NRG S101
"It’s been 31 days and I still don’t have my order. I have followed up a cou..."
Layne U.Verified
No
Purchased item
NRG S910
"Great style and great price"
Susie P.Verified
Your company is horrible to deal with!
Purchased item
NRG S100
"I ordered my shoes on December 3rd 2025. today is January 2nd 2026 and I st..."
Jeffrey F.Verified
I havent received my order in over a month
Purchased item
NRG S501
"It has been a month and i still haven't received my shoes"
Olabode O.Verified
Usually wear Size 7 but for this Sneakers, I think Size 8 will be appropriate
Purchased item
NRG S201
"It is not true to the size. Too Small"
Mark K.Verified
I haven’t received anything so I don’t know why I’m getting these messages. I’m still waiting for my shoes.
Purchased item
NRG S100
"I haven’t received anything"
Andre A.Verified
A
Purchased item
NRG S100
"More than I expected"
Gregg E.Verified
Quick order and delivery.
Purchased item
NRG S101
"Look outstanding and fell great on my feet!"
Jorge Lalo E.Verified
Not good quality
Purchased item
NRG S100
"Not good quality"
Kristy B.Verified
NOT GETTING RESPONSE TO MY REQUEST
Purchased item
NRG S100
"SEND ME INSTRUCTIONS FOR RETURN AND REFUND"
Scott E.Verified
Horrible customer service. Debited my card for a membership fee nobody knew about or saw on Instagram or on the check-out page. Requested my refund late November and have been promised, twice via email, my refund was issued. Still have not received back to my bank.
Purchased item
NRG S910
"1.) No where on your site did you explain that shipping takes an entire 30..."
Lisa N.Verified
I love the sneakers and they are comfortable except the last pair I bought are too big on me. I need a 6 1/2 and the ones I have are seven.
Purchased item
NRG S501
"They are too big any chance I can exchange them for a 6 1/2"
Marguerite S.Verified
Trusting in delivering an order that was paid for but never received
Purchased item
NRG S101
"My ordered has still hasn't arrived ordered in end of Nov. Then in Dec. Got..."
Debbie D.Verified
Quicker delivery
Purchased item
NRG S910
"Took too long to receive it!"
James S.Verified
Love my shoes
Purchased item
NRG S210
"These are the most comfortable shoes I have ever had."
Janita G.Verified
how do i do a return/refund?
Purchased item
NRG S910
"smaller toe box"
Devan I.Verified
My stuff never showed up
Purchased item
NRG S101
"They never showed up to my place"
Kelby J.Verified
Even buying the shoes on sale they sneakily. Harte’s by $60 on top of what I paid. Not good
Purchased item
NRG S100
"These shoes are super cheap. It’s like you’re walking on thin fabric. It’s..."
Jansel M.Verified
No
Purchased item
NRG S100
"Love the feeling.. very comfortable"
Greg C.Verified
Ez to order and fast processing and delivery
Purchased item
NRG S100
"Like walking on a cloud… super light like air"
Christopher N.Verified
Nope. Don't tie them tight or the shoestring eye will break
Purchased item
NRG S910
"Good looking shoes mat he's great with jeans or sweatpants!"
Shaton B.Verified
Ordering me products
Purchased item
NRG S100
"The sneaker was very cheaply made not supportive. Look nothing like the pic..."