Great concept, but the execution and tech are failing.
I really wanted to love this brand because I support their focus on natural products. Unfortunately, the experience didn't live up to the promise. First, the colors of the pants we received were significantly different from the website photos—the tones and the "cut" between colors felt off and weren't to our taste at all.
When we tried to use their "effortless" exchange system, things went downhill. The website is incredibly slow; we tried