Derrick M.Verified
The ebike is awesome
Purchased item
Crank Arms
"Coco was very helpful
Thx again
Just got b..."
Freedare store reviewsSee product reviews
Casey P.Verified
I’m disappointed that FREEDARE will no longer sell e-bikes in the US.
Purchased item
Hydraulic Disc Brake Kit (Right-Eden)
"I haven’t installed it yet. I will probably..."
Ayaan M.Verified
Helpful and good after sales service
Purchased item
USB Cable for Freedare Saiga&Eden
"It works as intended!"
Marisleidy M.Verified
🌟🌟🌟🌟🌟🌟🌟🌟
Purchased item
TFT Color LCD Replacement
"🌟🌟🌟🌟🌟🌟🌟🌟"
Kai P.Verified
Pleasant
Purchased item
Customized After-sale Service
"Support shows they are very willing to help b..."
Lloyd S.Verified
Meets or exceeds expectations
Purchased item
Charger
"Fast delivery, works as expected"
Sylvain A.Verified
Good services
Purchased item
Shipping Protection
"Très bon services a la clientèle qui a réglé..."
Michael M.Verified
Product took much too long to be delivered.
Purchased item
FD Bike Brake Pad Set
"It took an extremely long time to have this p..."
Lucas G.Verified
I have had great customer service from Freedare in the past. However, more recently I spent 175 dollars on replacement parts at the direction of a customer service rep. After swapping them my bike still does not turn on, so I can't say I would recommend pleased.
Purchased item
Customized After-sale Service
"The parts I was told to order were useless, a..."
Douglas F.Verified
Thanks
Purchased item
FD Bike Brake Pad Set
"Fast delivery"
Mike W.Verified
Part was shipped out in a timely manner and without any issues.
Purchased item
Customized After-sale Service
"I am from Ontario Canada and had the I.O.T. c..."
Ron B.Verified
Great
Purchased item
Customized After-sale Service
"Needed a special part for my axle. Customer s..."
Serge J.Verified
Great overall
Purchased item
FD Bike Brake Pad Set
"Thanks again, great product and service"
Steven P.Verified
Good
Purchased item
FD Bike Brake Pad Set
"Ordered parts and had them in about a week"
Russell J.Verified
I was shipped the wrong product and had to go through too many steps to get the right part shipped. Overall, I did get the part, but the amount of photos and requests to confirm your error was odd.
Purchased item
Rear Rack with Wooden Panels
"Initial order process was "wonky" as I was sh..."
Daniel R.Verified
Excelente 👌
Purchased item
TFT Color LCD Replacement
"Excelente 👌"
Stacy E.Verified
Easy ordering process
Purchased item
FD Eden Step-thru Electric Bike
"My best friend has this bike, so I ordered it..."
Janine A.Verified
Wonderful products and service. I highly recommend this company.
Purchased item
Shipping Protection
"I love my Freedare Eden E-bike. Rides so smo..."
Robert B.Verified
Very difficult to make the purchase. Your site didnt accept any of my credit cards, Finally you worked it out but it shouldnt have been this difficult
Purchased item
TFT Color LCD Replacement
"Took a long time for me to arrange the order,..."
Cornie K.Verified
It was good because at first you where sold out but you want through you wear houses and found one and emailed me that you hade one and gave me 300 dollars off the bike.
Purchased item
FD Eden Step-thru Electric Bike
"I only have driven it 2 times. Because it is..."
Scott T.Verified
Good customer service
Purchased item
FD Bike Brake Pad Set
"Good"
Alexander A.Verified
Thanks
Purchased item
Customized After-sale Service
"Thanks again"
David P.Verified
Please do no use FedEx to deliver to my apartment, for some reason they can't seem to find it. UPS, Amazon have no problems.
Purchased item
Rear Rack
"The mounting points are close to out of allig..."
Tresa J.Verified
My original message with the bike lock was entered through the app but there was no response.
Purchased item
FREEDARE Bike Lock
"Hello, I did send a message through the app r..."
Bryan R.Verified
Good
Purchased item
Shipping Protection
"God job"
Brent S.Verified
Great experience
Purchased item
Shipping Protection
"Bike arrived quickly. Very solid. Greatly enj..."
Greg M.Verified
Not all parts are available to just order online you have to go thru support to order.
Purchased item
Customized After-sale Service
"Very happy with support. Sent pictures and ve..."
Richard J.Verified
Shipping was as promised
Purchased item
Bike Mirror
"The stems were not long enough to avoid showi..."
Chad M.Verified
Bike had problems from when I received it. Control panel would not turn bike on.
Purchased item
FD Eden Step-thru Electric Bike | UL Certified
"Took over 3 weeks to get a new control panel..."
Jean-philippe B.Verified
Exactly as described! I love the bike!
Purchased item
Shipping Protection
"Fast shipping!"
Camille C.Verified
The shipping was really fast
Purchased item
FD Eden Step-thru Electric Bike | UL Certified
"The batterie is not what you tel in your adve..."
Mario T.Verified
Pleasantly surprised by not only the sale price, but the additional discount given to me at checkout. My email conversations were very accommodating to my needs before ordering.
Purchased item
FD Eden Step-thru Electric Bike | UL Certified
"Excellent overall. Robust build giving a real..."
Shane D.Verified
Fast shipping and no surprises. Packaged very well.
Purchased item
FD Eden Step-thru Electric Bike | UL Certified
"Best ebike I've ever owned."
Fred M.Verified
Was excellent
Purchased item
TFT Color LCD Replacement
"Works great, want to have a spare, Thanks"
Jules R.Verified
Ok
Purchased item
FD Eden Step-thru Electric Bike | UL Certified
"Fun"
Christopher G.Verified
It was fine.
Purchased item
TFT Color LCD Replacement
"It works fine easy install."
Kirk C.Verified
Beyond easy.
Purchased item
Customized After-sale Service
"After 5 ebikes and the run around you get dea..."
Michael A.Verified
Good
Purchased item
FD Eden Step-thru Electric Bike | UL Certified
"Happy with the bike so far. Only thing I was..."
James C.Verified
Easy and quick
Purchased item
FD Bike Bundle丨Saiga + Eden Fat Tire Electric Bike （With Free Gift）
"Thank you so much for prompt delivery and als..."
Michelle B.Verified
100
Purchased item
TFT Color LCD Replacement
"Everything works great"
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