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Het leveren van de jurk duurde een stuk langer dan aangegeven maar bij navraag kreeg ik netjes antwoord en via de app kon ik toch goed volgen waar de jurk was.

I emailed tree times en i did not have a correct answer back. I want to return 1 item, how can i do this?

I really wanted to like this company, but unfortunately my experience with their customer service has been very disappointing. The dress itself was delivered without any issues, but it does not fit, so I wanted to return it according to their return policy. I contacted customer service by email on June 18, June 21, and June 24 with my order number and all required information. I never received a reply. Instead, I received multiple emails asking me to rate my shopping experience. As a customer

I want to return the dress but you are not answering my e-mails