Rove Concepts (CA) Store review | Loox

Rove Concepts (CA) store reviewsSee product reviews

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Lingtian H.Verified
Very disappointing experience. I reported a defect on delivery day and followed up two weeks later with no response. I also tried submitting a claim online, but the form required a details/serial number that I didn’t have because the white glove team removed all packaging during installation. The lack of support and communication is unacceptable for this price point.
Maria Sofa
Purchased item
Maria Sofa
"I was initially excited to receive my sofa, as the design and material look..."
Vicki M.Verified
Beautiful
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Beautiful"
Dean K.Verified
Got our Diane sofa today and it looks amazing!
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Awesome sofa, beautiful..thanks rove concepts Ivana for being easy to deal..."
Bayaan F.Verified
Greats service but haven’t received my order it’s been over 2 weeks
Maria Side Table
Purchased item
Maria Side Table
"Great service"
Nancy O.Verified
Very helpful from start to finish and I love the stools I bought.
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Very helpful in fulfilling my order from start to finish and I couldn't be..."
Janet P.Verified
Very smooth transaction. No issues at all.
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"I wasn't sure about ordering furniture online, but thankfully, I do love th..."
Karl F.Verified
Wow
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"I love it"
Nick S.Verified
.
Aubrey Side Chair
Purchased item
Aubrey Side Chair
"So far seems ok, haven't used long enough to assess microfiber leather for..."
Tony B.Verified
Great customer service, fast delivery and quality furniture.
Diane Sofa
Purchased item
Diane Sofa
"The Sofa is beautiful in photo and look exactly, if not better, in real lif..."
Candice R.Verified
Remains to be seen if we get something done about the scratches
Solana Dining Chair
Purchased item
Solana Dining Chair
"Paired with a Pottery Barn table and bench. Love the look so much. We had a..."
Sandra W.Verified
Appreciated the wood and fabric samples helped to make my decision.
Aubrey Counter Stool
Purchased item
Aubrey Counter Stool
"Love the Aubrey stools. The walnut is a nice touch that matches my other f..."
Kevin D.Verified
No
Uma Counter Stool
Purchased item
Uma Counter Stool
"Ok"
Nava K.Verified
Staff helping me (Vicky) was very patient and knowledgeable
Rove Concepts Swatches
Purchased item
Rove Concepts Swatches
"Took a little longer than I expected"
Tania K.Verified
Found ordering and delivery of the furniture was easy and uneventful
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Love the furniture and feel it is good quality. I find it unnecessary to ha..."
Joan P.Verified
No
Rove Concepts Swatches
Purchased item
Rove Concepts Swatches
"Swatches came quickly . Will be helpful in deciding which to go with. Don’t..."
Wendy B.Verified
Delivery
Angelo Dining Chair
Purchased item
Angelo Dining Chair
"The chairs are lovely. Delivery was not. I live in a condo and they were si..."
Stephanie A.Verified
Poor customer service
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"I want a full refund. I have zero confidence in the longevity of these chai..."
Richar B.Verified
Haven't made a purchase yet, no experience to speak of at this time.
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Haven't made a purchase yet."
France B.Verified
.
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"."
Emma O.Verified
Slow shipping
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"My order hasn’t arrived"
Gordon P.Verified
Nope
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Great promotion. Increases the likelihood of me buying from Rove."
Bibiane R.Verified
No
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"I love the color of the Wood and the material of the seat. Plus, they are v..."
Marilyn P.Verified
No I will report back after my purchase
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"I was offered a free membership but have not purchased anything as of yet b..."
Brenda L.Verified
No
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"It’s a yearly membership nothing purchased yet"
Mohammad A.Verified
Shipping is very slow , 3 weeks for getting a desk in Canada while you have Amazon delivering in days is not good
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Buying furniture is not an everyday issue Membership is for something you..."
Emilie L.Verified
Poor customer service. I am requesting a refund for the entire order, yet I am being made to wait under the pretext that my file is being “reviewed,” and they are attempting to send me a replacement stool. I DO NOT WANT THESE POOR-QUALITY PRODUCTS.
Norman Counter Stool
Purchased item
Norman Counter Stool
"Poor product quality. The stools are damaged in several places and are not..."
Daniel F.Verified
no
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"great"
Lokesh Laxman L.Verified
Thanks for the great website.
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Awesome website experience, easy to place order for membership and products..."
Renee S.Verified
Haven’t purchased anything yet though
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Great to have a one year membership to try."
Richard J.Verified
amazing
Rove Concepts Swatches
Purchased item
Rove Concepts Swatches
"very nice"
Eva L.Verified
Love it!
Rove Members Program (1 Year)
Purchased item
Rove Members Program (1 Year)
"Great!"
Rove Concepts (CA) store reviewsVisit store