I'm disappointed with my experience. I placed an order on December 7th, hoping to receive it before Christmas, but it didn't arrive until January. Despite multiple attempts to reach customer service, I only received vague responses. After becoming more assertive, I was reimbursed for shipping fees only—offensive considering my total transaction was over sixty dollars. This whole situation has been frustrating and unprofessional. I urge others not to order from them; their service is unreliable,