Ugly painting, bad customer service. My painting was a mess. The colours chosen by the artist did not match the photo I submitted and my black and white pet ended up green, pink, and brown. The colour choices also made it so parts of my pet were indistinguishable from the background. When I reached out to customer service initially offered to fix the issues, and then ignored me thereafter. I started getting automated responses to my emails with info not related to my issue. I eventually gave up. Don't waste your time.