Serene Western Store review | Loox

Serene Western store reviewsSee product reviews

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Dawn A.Verified
I have made two return requests and a follow up call to customer service with no response. One of my purchases was a Christmas gift, and I received the right ring, but in the wrong color. Shipping took two weeks initially, so it's doubtful that I will be able to get an exchange to gift. I am very disappointed in this process. It was my first purchase and will likely be my last.
Desert Stream Ring - Moissanite
Purchased item
Desert Stream Ring - Moissanite
"The rings are pretty but too big. I have made..."
Patricia H.Verified
Love the 💍 ring❤️
Eternal Angel's Tear Ring - Aquamarine
Purchased item
Eternal Angel's Tear Ring - Aquamarine
"It is beautiful and fits perfectly!! Will be..."
Richard G.Verified
Perfect
Rosemary's Loyalty Ring - Aquamarine
Purchased item
Rosemary's Loyalty Ring - Aquamarine
"Fantastic and a good price but I can't tell y..."
Michael H.Verified
Same
Rosemary's Loyalty Ring - Amethyst
Purchased item
Rosemary's Loyalty Ring - Amethyst
"The ordering and delivery process was very go..."
Lisa B.Verified
Shoping was great there are so many choices and they are all beautiful
Brave Belt Ring - Rose Quartz
Purchased item
Brave Belt Ring - Rose Quartz
"Love the ring its beautiful"
Michelle M.Verified
No customer service
Holy Prayer Ring - Moonstone
Purchased item
Holy Prayer Ring - Moonstone
"Well I received the ring and it didn’t fit my..."
Johnny Y.Verified
Customer Service doesn’t check emails.
Holy Prayer Ring - Turquoise
Purchased item
Holy Prayer Ring - Turquoise
"I ordered two by mistake. I emailed custome..."
Chris L.Verified
Easy to work with
Tidal Embrace Ring - Aquamarine
Purchased item
Tidal Embrace Ring - Aquamarine
"Arrived as advertised."
Theodore K.Verified
Says it’s made in USA but shipping says improved
Queen’s Teardrop Ring
Purchased item
Queen’s Teardrop Ring
"Misinformation, not made in U.S.A. Imported"
Joy H.Verified
Easy to order
Rosemary's Loyalty Ring - Sapphire
Purchased item
Rosemary's Loyalty Ring - Sapphire
"The ring is absolutely beautiful, and very we..."
Julie P.Verified
I won't be buying again.
Brave Belt Ring - Rose Quartz
Purchased item
Brave Belt Ring - Rose Quartz
"The pictures of this ring was beautiful but..."
Robert C.Verified
I was surprised when it arrived and got here quicker that I expected
Rosemary's Loyalty Ring - Sapphire
Purchased item
Rosemary's Loyalty Ring - Sapphire
"It is absolutely beautiful and I live it.i ca..."
Michelle R.Verified
Thanks
Ocean Heart Ring - Aquamarine
Purchased item
Ocean Heart Ring - Aquamarine
"Absolutely stunning"
Jeff H.Verified
G
Ocean Heart Ring - Amethyst
Purchased item
Ocean Heart Ring - Amethyst
"Great product"
Gale S.Verified
I've bought 5 different rings , most as gifts but they are all very nice.
Ocean Heart Ring - Amethyst
Purchased item
Ocean Heart Ring - Amethyst
"Bought as a gift."
Jeff W.Verified
Arrived on time. Will likely use again
Rosemary's Loyalty Ring - Ruby
Purchased item
Rosemary's Loyalty Ring - Ruby
"Have not opened, Christmas presents."
Christi N.Verified
I am hoping to get an even exchange for a bigger size.
Petal Dream Ring
Purchased item
Petal Dream Ring
"Love the ring, but should've gotten a bigger..."
Stacey N.Verified
Easy to navigate the website.
Shipping Protection
Purchased item
Shipping Protection
"The ring is absolutely beautiful. I have gott..."
Sandra R D.Verified
Good service
Brave Belt Ring - Peridot
Purchased item
Brave Belt Ring - Peridot
"Beautiful ring"
Stephanie J.Verified
I tried for a month to return items due to my daughter being allergic to them. I got 1 email asking for clarification. I sent one back, then got ignored. Spent over $200 with this company and I get treated like trash. Will never recommend this company to anyone.
Shipping Protection
Purchased item
Shipping Protection
"Tried for a month to return the items due to..."
Deborah F.Verified
Great customer service Fast delvery
Shipping Protection
Purchased item
Shipping Protection
"Beautiful rings! I have gotten so many compli..."
Ernest H.Verified
Everything was fine you came in a timely manner pack is very well. Thank you very much.
Rosemary's Loyalty Ring - Sapphire
Purchased item
Rosemary's Loyalty Ring - Sapphire
"It's a Christmas gift for my mother-in-law."
Starla F.Verified
No additional comments
Intersect Radiance Ring - Sapphire
Purchased item
Intersect Radiance Ring - Sapphire
"The ring is not of the quality you advertised..."
Cheryl B.Verified
Great, no problems .
Shipping Protection
Purchased item
Shipping Protection
"I love the necklace . I have it on right now...."
Neil C.Verified
NO customer service, no answer from company after several attempts to contact them. Do yourself a favour and go else where! Very Very disappointing experience! & Poor Quality Jewellwery!
Nebula Drop Ring
Purchased item
Nebula Drop Ring
"Stone fell out on first wearing, No customer..."
Michael S.Verified
Stone loose in box. Was a gift for Christmas, now I need to find something else.
Savanna Swirl Necklace - Aquamarine
Purchased item
Savanna Swirl Necklace - Aquamarine
"The stone was loose in the box."
David M.Verified
Couldn't ask for more.
Spirit Trailblazer Ring - Aquamarine
Purchased item
Spirit Trailblazer Ring - Aquamarine
"This is a Christmas gift for my wife. She ha..."
Chris W.Verified
Fast, high quality
Rosemary's Loyalty Ring - Aquamarine
Purchased item
Rosemary's Loyalty Ring - Aquamarine
"Nice xmas present for wife"
Silvia B.Verified
No problems with anything at all. The jewellery / rings I've purchased looking identical to advertised pictures.
Azure Lighthouse Ring - Sapphire
Purchased item
Azure Lighthouse Ring - Sapphire
"Fabulous piece. Absolutely authentical to the..."
Jennifer H.Verified
Easy navigation
Desert Tears Ring - Turquoise
Purchased item
Desert Tears Ring - Turquoise
"Fits well that is comfortable on finger."
Catherine S.Verified
Easy to navigate website
Rosemary's Loyalty Ring - Rose Quartz
Purchased item
Rosemary's Loyalty Ring - Rose Quartz
"Super cute ring for my daughter"
Cheryl S.Verified
Your customer service SUCKS. I returned the product and have never received confirmation of a refund to my credit card
Shipping Protection
Purchased item
Shipping Protection
"The worst experience ever. I returned my purc..."
Vanessa S.Verified
Easy.
Nebula Drop Ring
Purchased item
Nebula Drop Ring
"Perfect, just love this ring so much!!"
Severine H.Verified
Moyen
Shipping Protection
Purchased item
Shipping Protection
"La bague a perdu un brillant au bout de 4 jou..."
Bryan M.Verified
Very smooth
Rosemary's Loyalty Ring - Aquamarine
Purchased item
Rosemary's Loyalty Ring - Aquamarine
"Perfect my wife loves it , thank you"
Jim P.Verified
I’ve always had good experiences with you guys
Nebula Drop Ring
Purchased item
Nebula Drop Ring
"Looks great. I’ll let you know how Christmas..."
Brian S.Verified
Web site easy to navigate and place order. Did not expect shipping to take +2 weeks.
Milky Way Kiss Ring - Black Onyx
Purchased item
Milky Way Kiss Ring - Black Onyx
"Advertised photos make item appear larger tha..."
Cheri E.Verified
Website was very easy to navigate
Rosemary's Loyalty Ring - Aquamarine
Purchased item
Rosemary's Loyalty Ring - Aquamarine
"Ring is beautiful!"
Jamie L.Verified
Paid more money than what it was clearly worth.
Shipping Protection
Purchased item
Shipping Protection
"One stone was cracked and another stone was l..."
Wayne W.Verified
Easy
Rosemary's Loyalty Ring - Aquamarine
Purchased item
Rosemary's Loyalty Ring - Aquamarine
"Partner loves it"
Serene Western store reviewsVisit store