Night Operators store reviewsSee product reviews

Yall have awful customer service

That’s it folks.

NVGs do not come with battery. I ordered 2 seperate batteries from them. Only 1 came. Customer service is terrible.

Not as advised. Night vision is horrible quality and no instructions at all on how to operate.

Customer service is a joke.

Same comments about the worse customer service I have ever dealt with.

This company provides a fantastic product and opportunity for anyone to get night vision equipment at the best prices out there.

Again as I previously stated, I received No Battery at all in the packaging of the units I received. I possible did not read properly when making purchase as my understanding was that Purchase the Heat & Viper 4.0 units they would have rechargeable battery to operate the product which I was not able to do until the arrival of the extra battery pack arrived days later which was disappointing to say the least.

Don’t buy add is misleading, dont plan on recieving what younordr

Had to go to credit card company to get money back

Customer service never even responded to my email.

Reached out to them 4 weeks ago still waiting on a response.

Tool long ti receive

A

For cheap digital NV, it works great. The thermal is very good for the price as well. If you’re just a bro who wants to clown around with thermal/Nv with your friends, this is a fantastic option.

I didn’t get the heat I got two vipers and the quality is less than expected

Waste of money. Horrible product. Cheaply made. Screws lose on thermal. Glitches out nonestop.

Customer Service rocks with these guys

Very responsive

Overall experience was good .. shipping information was non existent but not a big deal. Did not receive my entire order (external battery and charger missing) helmet bracket is flimsy feeling and doesn’t adjust properly or stay tight.

Having trouble pulling up another order

Online advertised the thermal and night and then I only got the night vision. Tried to work out getting the thermal aswell and returning the night right away took weeks to get back to me and they were very unresponsive had to keep messaging them. Wouldn’t recommend.

Love the products

Only part of what I bought showed up.

Did not receive what I ordered when I contacted the company to try to resolve this I received no response other than we will get back to you with no response since then.

Very satisfied with the shopping experience.

Never received order

In my opinion, it took a little long to get my gear, but I'm satisfied with the quality at the price I paid. Thanks for making me a Night Operator!

Do not waste your money

Their support for items not delivered has been unsat!

Over the top

They say they ship a $300 item but it never shows up.

Good shopping... bad product.

Good selection

The marketing is misleading, and the return process is made so that you lose too much for it to be worth it. More than any place, only buy if you can accept wasting the the amount of money.

Very easy to speak with representatives of the company answered my questions in a timely fashion, and my order arrived quickly. Would recommend the heating viper as an intro unit and affordable purchase works great for Airsoft.

Didn’t receive all items i ordered

All good except for the mount.

Easy to get. Acceptable shipping timelines got my product in about 2-3 weeks

Easy to navigate and discover all Night Operators had to offer. Great prices and awesome discounts.