Denise M.Verified
excellent!
Purchased item
TrueLight® Energy Square 2.4
"Could not be happier with the service and the..."
TrueLight store reviewsSee product reviews
Hina D.Verified
Took 27 day till it arrived after ordering but well worth the wait.
Purchased item
TrueLight® Energy Square 2.4
"I have been using it and can’t wait to heal
L..."
Jayne H.Verified
Please include remote syncing instructions with the panel.
Purchased item
TrueLight® Energy Square 2.4
"Love this panel. It’s perfect for a beginner..."
Kelly D.Verified
I love my Truelights...but they are starting to be difficult to turn on with the remotes!
Purchased item
TrueLight® Energy Square 2.4 Replacement Remote
"It did not work with two Truelight units. So..."
Deborah G.Verified
Hard to like something that doesn't work.
Purchased item
TrueLight® Energy Square 2.4
"The remote doesn't work. Doesn't turn on. T..."
Sébastien M.Verified
X
Purchased item
TrueLight® Energy Trism™
"X"
Vivian B.Verified
Not at this time.
Purchased item
TrueLight® Energy Square 2.4
"I used it with my acupuncture Dr. I see her a..."
Mary S.Verified
reply to emails, ship the items you advertise as included on your website.
I heard good things about your system but its unfortunate that I can't properly use it
Purchased item
TrueLight® Energy Trism™
"I've been emailing you guys and leaving phone..."
Patrick D.Verified
Appreciate the honouring of my older / faulty model to be used as a 50% off on a purchase of a new improved model
Purchased item
TrueLight® Energy Square 2.4
"I use this daily…. Purchased 3 different mode..."
Candice S.Verified
I cannot get in touch with anyone for customer service. My light stopped working properly within a month use. I would like to talk to someone about my purchase but cannot get in touch with anyone through email or phone.
Purchased item
TrueLight® Luna Red™ Luminaire
"It’s Jan now and I still haven’t been contact..."
Juliana F.Verified
Git my blanket right away
Purchased item
TrueLight® Luna Red® IR+FIR Blanket
"I love this cozy blanket!"
Rebecca R.Verified
Fast and seamless.
Purchased item
TrueLight® Energy Square 2.4
"This light has been surprisingly amazing for..."
Willem D.Verified
They do not reply to any of my email and or messages I have sent them! Poor level of communication! I have even my doubts if someone works there
Purchased item
TrueLight® Energy Square 2.4
"Energy Square itself is fine. Stand is poor a..."
Lorna P.Verified
Reasonable response time. Am still awaiting a response to return the stand for the light after almost a week.
Purchased item
TrueLight® Energy Trism™ Stand
"The stand for the True Light did not work. Th..."
John N.Verified
NEVER RECEIVED MY ORDER
Purchased item
TrueLight® Energy Trism™ Stand
"I wishI could review it - IT NEVER SHOWED UP!"
Kristin P.Verified
Easy, seamless!
Purchased item
TrueLight® Energy Square 2.4
"after researching Red Light tech and what I c..."
Gail S.Verified
my order took a long time to receive but I was happy once I received it. Communication with the Truelight team was good.
Purchased item
TrueLight® Energy Square 2.4
"I am happy with my purchase of the red light..."
Mj M.Verified
Shopping experience was seamless.
Purchased item
TrueLight® Energy Square 2.4
"So far, I'm loving it, but I think it's too s..."
Viviana F.Verified
Both lights arrived broken i sent ohotos to support didn’t hear anything back! I like my money back
Purchased item
TrueLight® Luna Red™ Luminaire
"Both lights i ordered were bent and did not..."
Robyn S.Verified
Responsive after I had a defective unit!
Purchased item
TrueLight® Luna Red™ Luminaire
"Very much enjoying!"
Manuel J.Verified
Easy process
Purchased item
TrueLight® Energy Square 2.4
"Easy to setup and use. Timer is perfect. Stan..."
Ivan L.Verified
Never sent me the product but charged me for it.
Purchased item
TrueLight® Energy Square 2.4 Replacement Remote
"You charged my credit card, created a shippin..."
Fabien D.Verified
your furniture is to fragile or simply not good. It's broke. i bought 4 lamps. only 1 work, now... So... Good bye.
Purchased item
TrueLight® Energy Square
"it broke after 8 month. i bought 3. there i..."
Tina C.Verified
No issues. Fast shipping.
Purchased item
TrueLight® Luna Red™ Luminaire
"Love this light. We have it in our bedroom an..."
Darla S.Verified
thanks you giving me a discount as return customer
Purchased item
TrueLight® Energy Square 2.4
"love it
using it to reduce wrinkles reduce..."
Ginny R.Verified
I ordered it online, it was fine.
Purchased item
TrueLight® Energy Square 2.4
"I am happy with my Truelight. I use it every..."
Rachel T.Verified
I'm a big fan of Dave Asprey and originally bought this product to support a company I believed in. I know there may have been a recent change in ownership, but the customer experience and communication has been bottom of the barrel.At this point, I’m giving up on trying to get a version of the light that actually works. I wanted to leave this feedback in case it helps the team improve. If I were running the company, I’d want to know. Sadly, I won’t be purchasing from your company again.
Purchased item
TrueLight® Luna Red™ Luminaire
"Unfortunately, this was a replacement light w..."
Michael H.Verified
horrible support. No support
Purchased item
Luna Red® Sunset Light Bulb - 2 pack
"side plastick part broke by itself. Sent the..."
Shanna T.Verified
Love all products except flashlights.
Purchased item
TrueLight Luna Red™ Nightlight + Flashlight
"These are the worst. All broke. Replacements..."
Dov M.Verified
d
Purchased item
TrueLight® Luna Red® Sunset BR30
"too much flicker"
Percy C.Verified
Goods arrived slightly ahead of schedule.
:))
Purchased item
TrueLight® Energy Trism™ Stand
"Sturdy, steady stand.
For your consideration,..."
Cynthia G.Verified
Or customer service
Purchased item
TrueLight® Energy Trism™ Stand
"The light works great. It’s a little bulky. T..."
Mark V.Verified
No RMA after 5+ requests
Purchased item
TrueLight® Energy Square 2.4
"Been trying to get an RMA for over a week. Mu..."
Susan M.Verified
Timely shipment.
Purchased item
TrueLight® Energy Trism™ Stand
"Study stand."
Ashkan B.Verified
Great
Purchased item
TrueLight® Luna Red™ Luminaire
"Great light"
Joseph C.Verified
I did not receive all the items in my order. After several emails into "customer service" I have not recieved an acknowledgement that they're trying to resolve my issue.
Purchased item
TrueLight® Energy Trism™
"The order took several weeks for delivery. On..."
Mersedeh B.Verified
The light is good, but I don’t know how to hold onto it and tripod is not working
Purchased item
TrueLight® Energy Scarlet Lux Stand
"The problem was this tripot never hold onto..."
Rita N.Verified
It took forever to receive product and I had to reach out to customer service a few times to get a a shipping update.
Purchased item
TrueLight® Luna Red™ Luminaire
"It broke almost as soon as we got it. So, we..."
Tracy W.Verified
I always have a great experience with Truelight products.
Purchased item
TrueLight® Energy Scarlet Lux
"I have been using this device for years and l..."
Amanda B.Verified
Light is defective and I can’t get a reply back from customer service
Purchased item
TrueLight® Luna Red™ Luminaire
"The light is no longer working after just a c..."
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