Jose S.Verified
Excellent
Purchased item
Transition Mount 2
"Excellent saddle"
Bisaddle Adjustable Shape Bike Saddle store reviewsSee product reviews
Brian F.Verified
Outstanding customer service. They are in the making people happy and comfortable business
Purchased item
Bonneville Distance (SRT 2.0)
"Not for me. But bisaddle CS is outstanding. T..."
Aaron D.Verified
I love that BiSaddle uses Shopify. It makes it as easy as ordering on Amazon but I feel like I get more of my dollars going to the business and not the distributor.
Purchased item
Saint Surfaces (Replacements)
"I bought these as a supplement to my original..."
Debra V.Verified
.
Purchased item
Wedge Kit 2
"Despite the many ways to adjust the saddle, i..."
Kathryn H.Verified
Very easy online experience
Purchased item
Transition Mount 2
"The seat is not as cushy as previous saddles...."
William V.Verified
Great
Purchased item
EXT Stealth Time Trial
"It’s not perfect, but better than many Saddle..."
Patrick S.Verified
Received order pretty fast
Purchased item
Transition Mount 2
"To cold didn’t take ride yet"
Elayne D.Verified
It’s just too hard to buy a saddle online without a person there to help fit me to it. I can’t get any of the bisaddles to work for me and it’s too hard to communicate with customer service via email to try and work things out.
Purchased item
Hurricane Surfaces (Replacements)
"I have protruding sit bones and no fat in my..."
Brian D.Verified
Super easy!! The seat finder test helped narrow down which seat to purchase.
Purchased item
Bonneville Distance (SRT 2.0)
"Still getting used to it. Living in Wisconsi..."
Leo S.Verified
Good products
Purchased item
SRT 1.0 Distance
"Not the right saddle for me on my home traine..."
Joseph H.Verified
Product was twice delivered incorrectly
Purchased item
Transition Mount 2
"My experience sucked. Twice you delivered the..."
Jonathan S.Verified
Still in progress
Purchased item
Saint Pro 3D
"Could not get it dialed in. Ischial tubs stil..."
Charlie C.Verified
No issues with the shopping experience as this was the second Bisaddle I have purchased (my wife loves hers). The Holidays got in the way so I missed the opportunity to return the one i bought.
Purchased item
Saint Pro 3D
"I typically ride on a saddle that comes to a..."
Joseph T.Verified
Easy to return
Purchased item
Saint
"Couldn’t get comfortable on this seat ! Just..."
Kimberly Z.Verified
Customer service was so helpful when I needed to make an exchange- they made it so easy and quick! They even followed up to make sure everything was going well after helping me make a switch in saddle
Purchased item
Saint Pro 3D
"After getting the saint pro and making some a..."
Barbara S.Verified
Had to go back and forth on getting a few replacement parts. also they went from 90 day return policy to 30 day. That is simply not enough time to get on the road and test the saddle.
Purchased item
EXT Stealth Time Trial Surfaces (Replacements)
"Never could get the bisaddle adjusted to be c..."
Robert T.Verified
I didn’t get a full refund when I decided that the saddle I ordered didn’t work for me.
Purchased item
Transition Mount 2
"The saddle I ordered was the Saint. I tried m..."
Jeffery L.Verified
BiSaddle made saddle selection and purchase quick and simple.
Purchased item
EXT Stealth Time Trial
"Saddle is fully adjustable and comfortable. I..."
Steven P.Verified
I initially got a saddle that had a micro screw fall out, the hole was stripped. I returned it for a replacement but was sent a refund instead. When I tried to get the saddle for trial at the same price, I was denied the discount, so I didn't purchase it. Two days later I got an email with a discount for Black Friday. I also originally had 90-day trial which changed to 30 when I actually purchased the saddle. I later learned that they have AI reviewing returns, when a human got involved their service was good.
Purchased item
EXT Stealth Time Trial
"I rode this saddle a dozen times for between..."
Eric L.Verified
Great company with top notch products.
Purchased item
Transition Mount 2
"Best company out there. Products second to no..."
William G.Verified
No issues buying it.
Purchased item
Bonneville Distance (SRT 2.0)
"Customer support was terrible.
Saddle is har..."
Peter S.Verified
Great customer service.
Purchased item
Bonneville Distance (SRT 2.0)
"This is by my second Bonneville. Works very w..."
Mark M.Verified
Na
Purchased item
BiSaddle Health+
"I tried several different positions and it ju..."
Byron R.Verified
Quick and easy to order online.
Purchased item
Waterproof Saddle Cover
"Great idea! Perfect fit!"
Gabriel A.Verified
All went as expected.
Purchased item
XLab Hydration System (Rear Bracket 2 / Transition Mount Pre-installed)
"Best seat ever!"
Ronald B.Verified
Fast accurate shipping!
Purchased item
Refurbished EXT Stealth Time Trial (Non-Returnable - All Refurbished Sales Final)
"I have had issues with saddle comfort in the..."
Jeffrey F.Verified
Easy website & ordering
Purchased item
Bonneville Distance (SRT 2.0)
"Excellent saddle with wide range of adjustmen..."
Conrad B.Verified
Spoke to a rep before purchase and she was extremely helpful
Purchased item
Bonneville Distance (SRT 2.0)
"I’ve only put about 300 miles on the new sadd..."
Paul E.Verified
I am waiting on customer service to process a return. Hopefully it will go smoothly.
Purchased item
Bonneville Distance (SRT 2.0)
"Saddle did not work for me unfortunately. It..."
Thomas C.Verified
It was a good experience picking it out.
Purchased item
Bonneville Distance (SRT 2.0)
"I needed a BiSaddle seat for my mountain bike..."
Holly B.Verified
Super easy to order
Purchased item
SRT 1.0 Distance
"The saddle is pretty short and I'm kinda wish..."
William C.Verified
They were very helpful in determining which seat to purchase when I was confused about what to choose.
Purchased item
Bonneville Distance (SRT 2.0)
"Helped reduce numbness I was feeling in the f..."
Robert I.Verified
X
Purchased item
SRT 1.0 Distance
"I don't want to ride any other saddle. I have..."
Brent N.Verified
Everything was quick and easy. No issues with the purchase or delivery at all.
Purchased item
Hurricane
"I bought the Hurricane for my girlfriend. She..."
Cecilia M.Verified
great investment !!
Purchased item
Hurricane Pro 3D
"I really love it! made such a big difference!"
Cathy F.Verified
East site to use, super follow ups. Great company
Purchased item
SRT 1.0 Distance
"All the difference in the world!!! My sitz b..."
Nicholas P.Verified
I did a quiz to tell me which saddle was right for me. I still ended up not using the saddle.
Purchased item
Hurricane
"I’m not totally thrilled with this saddle. I..."
Gina C.Verified
Best saddles and best service.
Purchased item
Flex Frame 2 with Chromoly Round Rails (7mm)
"BiSaddle is on all of my bikes, tri, road, ev..."
Connor R.Verified
Very easy to find what I needed. Wish they have a in person store so I could have looked at the options physically
Purchased item
EXT Stealth Time Trial
"It’s a solid saddle. Little on the heavy side..."
Steven M.Verified
Shopping / shipping were great
Purchased item
Bonneville Distance (SRT 2.0)
"Couldn’t get comfortable. Just not for me. T..."
Bisaddle Adjustable Shape Bike Saddle store reviewsVisit store