Jade C.Verified
Horrible customer service… Never again
Purchased item
Xtreme Hold Spray
"Never got my order ."
FEM store reviewsSee product reviews
Amira W.Verified
The best shopping experience!
Purchased item
Silkening Mist
"Love 💕 this product! The Best Mist spray!"
Ishea F.Verified
I had a great shopping experience with FEM. I appreciate the check-ins on my order and experience with the product.
Purchased item
Silkening Mist
"The silkening mist is a game changer. I LOVE IT!"
Hatem S.Verified
Still haven’t received my order
Purchased item
Silkening Mist
"I have ordered my product over 20 days ago and I still haven’t received my..."
Shauna C.Verified
Product came fast
Purchased item
Silkening Mist
"I really love the product. I definitely would have given it 5 stars if the..."
Tracey J.Verified
Miserable.
Purchased item
Silk Balm Serum
"I haven't gotten a damn thing and I havent gotten a response."
Alejandra J.Verified
Excellent!!
Purchased item
Silk Smooth Guard (Heat Protectant)
"Such an amazing product! Love this stuff!!"
Trina W.Verified
Everyone needs to use this spray
Purchased item
Silkening Mist
"I finally used this spray had my air so silky"
Arnetta W.Verified
I will be ordering more
Purchased item
Silkening Mist
"I absolutely love it!!"
Andreya J.Verified
No communication and no shipping
Purchased item
Silkening Mist
"Ordered on Nov 25th it’s Dec 17th and the tracking number I was provided ha..."
Leatrice W.Verified
Placed a order on November 29 an still didn’t receive it yet
Purchased item
Silk Smooth Guard (Heat Protectant)
"I never received my order that I placed on November 29,2025 even time I che..."
Justin S.Verified
Super bright. Love it!
Purchased item
Silkening Mist
"This stuff is like magic"
Verlincia J.Verified
I don't have my products!
Purchased item
Silkening Mist
"I DON'T HAVE MY ORDER! I'VE BEEM WAITING OVER TWO WEEKS!"
Chasity M.Verified
The in the shop is very welcoming & products or to die for
Purchased item
Silkening Mist
"It’s giving girls La La ‼️ ☕️"
Bae L.Verified
Still waiting on purchase
Purchased item
Silkening Mist
"Never received item"
Stacy D.Verified
Fast and on time
Purchased item
Silkening Mist
"Came in time , great to use"
Oneisha W.Verified
No updates or products arrived
Purchased item
Silk Smooth Guard (Heat Protectant)
"Never received my packages . ? Where id my stuff or refund"
Merrissa C.Verified
Customer service never responded on my order status. Order never received.
Purchased item
Silkening Mist
"Never received my order. Emailed customer service and no response. Was real..."
Cassandra B.Verified
Customer service is nonexistent. And that would be fine if they actually shipped my package. It’s been in pre-shipment from before Thanksgiving. Never again.
Purchased item
Silkening Mist
"Never received the product. Never received a reply from the 638394 emails t..."
Timothy S.Verified
Shipping takes way too long . Once you buy products be prepared to wait months
Purchased item
Liquid Glass Conditioner
"It’s been a month since I ordered my products and still do not have it !"
Monique W.Verified
Have not received product
Purchased item
Silkening Mist
"I have not received my order or shipping info"
Kimberly K.Verified
scame
Purchased item
Silkening Mist
"Scam"
Darline D.Verified
Took forever to get my order after the black Friday sales but great products worth the wait glad I finally gave Femme a try!!!
Purchased item
Silk Shake (Detangling Leave In Conditioner)
"Never got my order"
Aleisha E.Verified
ordered black friday still never received my package its almost christmas
Purchased item
Foaming Silk Mousse
"ordered black friday never received my products its almost christmas"
Ramissa M.Verified
I’ve not received my product I ordered a month ago. No communication. No movement from the post office. The package label was only “created” about 2 weeks ago and…. nothing! I saw another review like mine before i purchased and I was hoping it wouldn’t happen to me. But here we are! Buyer be ware. Smh.
Purchased item
Silk Balm Serum
"I’ve not received my product I ordered a month ago. No communication. No mo..."
Shameakca F.Verified
Placed my preset when it was processing I was given notification as well as the shipping and delivery that was great and it didn’t take over 2 months for me to receive it.
Purchased item
Silkening Mist
"The spray isn’t an oil it seems water based to me so the hair sizzles durin..."
Antoinette A.Verified
My Items never came it kept saying it was coming by a certain day but the tracking never changed
Purchased item
Silkening Mist
"My items NEVER came"
Jewel Y.Verified
3 weeks and not shipped
Purchased item
Silkening Mist
"It’s been almost 3 weeks and it haven’t shipped yet."
Danielle A.Verified
Never received my package
Purchased item
Slick Stick (Hair Wax Stick)
"Never received my package"
Odessa L.Verified
Don’t worry about
Purchased item
Silkening Mist
"It took a hold month to get here if he knew he didn’t have enough he should..."
Mckind K.Verified
Very easy shopping
Purchased item
Silkening Mist
"It works and also smells really great"
Devon W.Verified
Easy and fast
Purchased item
Silkening Mist
"Definitely worth the hype I love it. 10/10"
Adele N.Verified
Product never arrived. No customer service contact. Product is likely a scam.
Purchased item
Silkening Mist
"Package never arrived. No response to emails. No way to contact customer se..."
Sanura P.Verified
I never received my Order# 28957
Purchased item
Silkening Mist
"I never received my Order # 28957"
Sierra C.Verified
Never received my order or response from customer service
Purchased item
Silkening Mist
"Never received my order"
Nyasia H.Verified
Shipping time and process time is not accurate if your not a celebrity you’ll get your stuff when they feel like sending it
Purchased item
Silkening Mist
"If your not a celebrity your money doesn’t matter i was supposed get my ite..."
Totiana G.Verified
Issues during delivery
Purchased item
Liquid Gold (Hair Growth Oil)
"My oil was in perfect condition but my silkening mist is completely empty..."
Chenethia B.Verified
Never receive any ofvthe products I was charged for
Purchased item
Silkening Mist
"I never receive any of the products but was charged for them I need a refun..."
Tierra K.Verified
It’s been 2 weeks I haven’t recieved anything so idk why I’m getting a email asking how I like products I haven’t received. It still says shipping label is being prepared so
Purchased item
Silkening Mist
"I haven’t received anything. It’s been 2 weeks. And my label have been gett..."
Lamarcus M.Verified
Shopping with FEM was very easy and amazing
Purchased item
Silk Balm Serum
"It was amazing"
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