Absolutely abysmal follow-up to customer issues.
My Miwa Comfort Clean Vacuum arrived yesterday after 25 days in transit by truck from Carteret, NJ to Anchorage, AK. Unfortunately, the replacement/spare battery pack I ordered did not arrive. From what I can tell, the replacement battery was strapped to the outside of the main box in its own blue Miwa box. I can only conclude that at some point between Cartertet and Anchorage it either fell out of the box, or was liberated. Regardless, please se