While I do like the watch, it was a gift & the person who gave it to me was sent & charged for a 2nd watch. He tried contacting your company to return the 2nd watch for credit & was ignored by your company. As a result, neither of us nor anyone we know will do business with you until you correct this situation. This is a very under-handed & corrupt way of doing business and you should be banned from doing future business unless you stop ignoring your customer and correct your mistake.