Grillbot, LLC Store review | Loox

Grillbot, LLC store reviewsSee product reviews

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SteveVerified
My Grillbot was a Christmas gift that didn't work that was very frustrating but the new battery fixed it.
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"My new Grillbot didn't ever work when I opene..."
Patricia PillVerified
Done
Package Protection Valid in US.
Purchased item
Package Protection Valid in US.
"Great product"
Len R.Verified
I wish your company checked out the battery so I didn't have to order a replacement. Kinda feel a bit ripped off.
Grillbot Lithium Rechargeable Battery
Purchased item
Grillbot Lithium Rechargeable Battery
"The original battery never charged so I had t..."
Don AfonsoVerified
Great product does what I wanted it to.
Quick Release REPLACEMENT (KELLY)
Purchased item
Quick Release REPLACEMENT (KELLY)
"Great customer service, product is just perfe..."
Peter GrzelakVerified
Great experience thank you
Grillbot Brass Replacement Brushes
Purchased item
Grillbot Brass Replacement Brushes
"Great Customer service experience, thank you"
B.Verified
I’m not totally impressed with this product. It cleans okay but just seems to be very lightweight and cheap in appearance. I don’t like replacement battery isn’t from general stock.
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"Purchased two Grillbots as presents and both..."
JohnVerified
Too much work to get it to work correctly
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"Much better since it works now=thanx"
Peter G.Verified
I have purchase from Grillbot Before. A couple of years back I purchased a Grillbot BBQ Cleaner. Last year I purchased some replacement parts for the Grillbot, also now they had covers for the Grillbot, I kept mine in its original box, till I purchased a new cover. All transactions were great, and delivery were fast. nothing bad to say about Grillbot, LLC
Grillbot Fliptray
Purchased item
Grillbot Fliptray
"The Grillbot tray is great, no more running b..."
John T.Verified
no
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"no"
Tina G.Verified
It shipped fast
Package Protection Valid in US.
Purchased item
Package Protection Valid in US.
"It did a great job"
William RobertsVerified
Great customer service
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"Once the new battery was installed everything..."
Dave M.Verified
After multiple attempts to get my defunct unit working, the company did provide me with a replacement.
Grillbot Red: Automatic Grill Cleaning Robot
Purchased item
Grillbot Red: Automatic Grill Cleaning Robot
"The replacement unit (which I appreciate) is..."
Pamela T.Verified
Very easy to work with!
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"So very helpful and efficient in solving my p..."
BenjaminVerified
My Grillbot was a gift from my wife. However, the company stands behind their product and was able to quickly resolve my issue.
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"The customer service department is fantastic...."
Edward CafarellaVerified
The customer service rep was great and took care of my issue immediately
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"Battery came quickly and worked great"
Michael WilsonVerified
All good
Grillbot Quick Release Brush Adapter
Purchased item
Grillbot Quick Release Brush Adapter
"Quick and easy replacement of my broken adapt..."
Amelia R.Verified
Very quick
Package Protection Valid in US.
Purchased item
Package Protection Valid in US.
"Worked well and quick delivery. May to run m..."
Amy S.Verified
The only complaint i have is the lack of contact outside if email...no phone contact available
Purchased item
NEW REPLACEMENT BATTERY FOR FAULTY BOTS (KELLY)
"Worked like a charm ....very pleased with the..."
Hunter D.Verified
I contacted Grillbot via email about a couple of broken spindles on my Grillbot. They sent me new ones and the change out was very simple and quick.
Grillbot Quick Release Brush Adapter
Purchased item
Grillbot Quick Release Brush Adapter
"Two of my brush holders on my Grillbot broke..."
John K.Verified
Good
Package Protection Valid in US.
Purchased item
Package Protection Valid in US.
"Easy to order"
James T.Verified
Wonderful
Grillbot - Grill Brush Bundle Set
Purchased item
Grillbot - Grill Brush Bundle Set
"Gave this as a gift to my children who grill..."
Marilyn BisesiVerified
Great customer service I've ever experienced and I'm in my 70's so I've been around a while now.
Grillbot Black: Automatic Grill Cleaning Robot
Purchased item
Grillbot Black: Automatic Grill Cleaning Robot
"Best customer service I've ever had the pleas..."
Karen P.Verified
Was a Christmas gift .
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Battery replacement issue was handled quickly..."
LowellVerified
Received it as a gift. The only thing I need to shop for now is new brushes and I’ll do that pretty soon.
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"I received my new Grillbot as a gift and the..."
Cristina C.Verified
No one responds to emails from the email on the website or from the actual product
Free Returns
Purchased item
Free Returns
"I have been trying to return the product I pu..."
John S.Verified
Christmas gift for my son
Package Protection Valid in US.
Purchased item
Package Protection Valid in US.
"Christmas gift for my son."
Gilberto S.Verified
the web site was very informative and displayed with video how it worked.
Package Protection Valid in US.
Purchased item
Package Protection Valid in US.
"The item works better than I expected. Cleane..."
Julia RagasaVerified
Customer service was pleasant to deal with and my issue was resolved with no hassle.
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Received our Grillbot as a Christmas gift. T..."
Ethan EllisVerified
Highly recommend this product
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Great product and even better customer servic..."
TonyVerified
Glad I bought one,,,
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Kelly was awesome. Diagnosed the problem quic..."
GregVerified
Help line got my issue resolved quickly.
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Battery was dead, new battery installed works..."
JackVerified
Stainless steel brushes should be included.
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Amazon replaced the unit that wouldn't charge..."
Guy H. MonsonVerified
I will buy Grillbot products again based upon the quality of Grillbot and the quality of Kelly's assistance.
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Grillbot Team Kelly was an essential member o..."
Simone SteinVerified
The Grillbot would not charge and after multiple communications and proof, the company replaced it free of charge. The new one is working and we are happy about that!
Grillbot Black: Automatic Grill Cleaning Robot
Purchased item
Grillbot Black: Automatic Grill Cleaning Robot
"The Grillbot is working with no problems. Tha..."
Dawna BullockVerified
Your product is not as advertised and your customer service is substandard at best
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"I purchased this as a Christmas gift with ple..."
Edward CassidyVerified
No thank you.
Grillbot Nylon Replacement Brushes
Purchased item
Grillbot Nylon Replacement Brushes
"Cleans my charbroil grill to perfection"
EdwardVerified
Great product!
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Great customer service! Battery replaced qui..."
RobertVerified
Just loved the fast and efficient service !
Battery 1.0 REPLACEMENT (KELLY)
Purchased item
Battery 1.0 REPLACEMENT (KELLY)
"Excellent and fast customer service. Kelly k..."
Michelle R.Verified
Fast delivery and user friendly website!
Free Returns
Purchased item
Free Returns
"Works great!! Love it!"
Mark K.Verified
None
Ultimate Grillbot Bundle
Purchased item
Ultimate Grillbot Bundle
"Works great actually gets the grill clean. On..."
Grillbot, LLC store reviewsVisit store