Claudia K.Verified
Great products
Easy ordering
Purchased item
Margot Soft Barrel
"Super soft & super flattering
Adorable belt"
LE JEAN store reviewsSee product reviews
Mark R.Verified
Easy
Purchased item
Virginia WideLeg Ankle
"Love these jeans"
Mary M.Verified
Timely shipping.
Purchased item
Pixie Ankle Fray
"Great pair of jeans with a slight dressy feel..."
Michelle M.Verified
I have emailed you twice requestIng an exchange on my jeans. I already own two pairs of your jeans and I ordered the exact same size. The jeans that were shipped to me do not fit. I would like to exchange. No one is contacting me back.
Purchased item
Sophia Wide Leg
"I have contacted you through email two times..."
Tiffany F.Verified
I have been trying l return these jeans for weeks and have reached out many times. I still haven't heard anything back and have not received any return information.
Buying clothing online should come with an easy and reliable return process!
Purchased item
Utility Soft Barrel
"I ordered the wrong size and have been trying..."
Susan F.Verified
You're a good company. I'm glad you exist.
Purchased item
90's Straight
"They are well made, stylish jeans. Thank you."
Steinunn T.Verified
Return policy was changed significantly because of first time shopper promo code, and I wasn't explicitly told. I can't return them now, and I haven't gotten a response after sending an email.
Purchased item
Corduroy Utility Soft Barrel
"I ordered these because I thought they are cu..."
Maria H.Verified
No one will email me back and no phone number. Super disappointed
Purchased item
Juliette Wide-Leg Ankle
"Customer service is not good. I ordered two p..."
Leslie N.Verified
This hasn’t gone well!
I sent an inquiry to [email protected] and received no response.
Since then LeJean has managed to send me three requests to review my purchase. There’s no other way to reach customer service besides email! Please read my inquiry and help resolve my issue!
Purchased item
Jessie Mini Skirt
"This hasn’t gone well!
I sent an inquiry to..."
Pamela L.Verified
See my comments in the review. Trying to return since 9/1 and no response. Bad customer service.
Purchased item
Utility Soft Barrel
"I have been trying since September 1 to retur..."
Mrs M.Verified
Easy!
Purchased item
Corduroy Utility Soft Barrel
"Fit beautifully!"
Lauren P.Verified
Excellent customer service! Next level quality of jeans! Found this brand through Rent and Runway.
Purchased item
Utility Soft Barrel
"I had an excellent customer service experienc..."
Jennifer B.Verified
I have reached out to [email protected] email two time and have yet to hear back from a customer representative. The jeans looked cute in the photo but did not fit me - took a flyer on my typical size and they did not fit. Trying to return them and it seems impossible to get someone to respond. Poor service....
Purchased item
Weekend Jean
"Hello - I have reached out to info@lejean two..."
Teresa S.Verified
I am still waiting to be credited back my return
Purchased item
Nomad Ankle
"The pants are really cute but did not fit me..."
Kathryn L.Verified
Nice interactions
Purchased item
Column Jean
"Love the leg shape. I'm hoping for a midrise..."
Nancy L.Verified
You delivered these jeans just when you said you would ! They were back ordered and other companies don’t always see things through , but you did !!!
Thank you !!! 😊
Purchased item
Utility Soft Barrel
"Just love these jeans !!! They are a perfect..."
Amber W.Verified
Shipping was fast and purchase was easy
Purchased item
Utility Soft Barrel - PRE ORDER JUNE DELIVERY
"These jeans are so comfortable and cute!"
Julianne W.Verified
Great customer service! I accidentally ordered the wrong size, and they switched it before shipping. Thank you!
Purchased item
Utility Soft Barrel
"I have these jeans in almost every color- LOV..."
Karen O.Verified
Perfect
Purchased item
Utility Soft Barrel
"Fabulous jeans"
Kristen S.Verified
I love Le Jean! Thank you!
Purchased item
Juliette Wide-Leg Ankle
"Love the Juliette! These fit a tad tighter an..."
Nichole D.Verified
Excellent packaging and care for the product.
Purchased item
Sabine Straight
"Love this brand of jeans, and tried a new cut..."
Maha M.Verified
Great
Purchased item
Column Jean
"It’s long for me and this style can not be he..."
Maura Z.Verified
100%
Purchased item
Utility Soft Barrel
"Obsessed. Favorite jeans"
Suzanne R.Verified
Ordering was easy and I got the item fast, but returning is a pain. Having to get an approval to return was strange and not super convenient. I can see by the tracking it was received by the company one week ago but I’m still waiting for a confirmation it was received as well as the refund.
Purchased item
Virginia Wide Leg
"Really soft denim with cute and flattering fi..."
Jennifer V.Verified
I needed a smaller size and they expedited the exchange so I could take my new jeans on a special trip. That's what awesome customer service looks like.
Purchased item
Amber Soft Barrel
"Love this jeans. So soft, light weight, and..."
Patricia M.Verified
everyone was v helpful
Purchased item
Utility Soft Barrel - PRE SALE
"Not for me. Clownish. Returned."
Jenna C.Verified
Terrible customer service
Purchased item
Utility Soft Barrel - PRE SALE
"Terrible customer service"
Katie C.Verified
So easy!
Purchased item
Utility Soft Barrel - PRE SALE
"Love them!"
Annie W.Verified
It's a total pain to return the sweater
Purchased item
Alpaca Jasmine Cozy Cardigan
"The fabric and style are cute but the torso i..."
Sara B.Verified
Easy
Purchased item
Sydney Trouser
"Love these trousers👍"
Meredith H.Verified
Easy
Purchased item
Utility Soft Barrel
"Great jeans and so comfy."
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