Jocelyn D.Verified
Horrible! Dresses came days after event and when I tried to return them, House of Fleur refused. Will tell all my friends not to shop here!
Purchased item
Mia Ruffled Maxi Dress
"Horrible experience. Dresses came days afte..."
House of Fleur store reviewsSee product reviews
Janay H.Verified
Not very good. Very slow and find ways to get out of returns.
Purchased item
Sofia Classy Midi Dress
"This dress is nothing like the pictures or ad..."
Sophia V.Verified
I was sent the incorrect dress.
Purchased item
Sofia Classy Midi Dress
"Dress is see through on both top and bottom."
Rachel G.Verified
RESPOND TO MY EMAIL ABOUT LETTING ME RETURN THIS TERRIBLE QUALITY DRESS. I WILL REPORT YOU TO THE BETTER BUSINESS BUREAU IF I HEAR NOTHING BACK. I had order#2817 and I do not want this terrible quality dress - I WANT MY MONEY BACK.
Purchased item
Sofia Classy Midi Dress
"RESPOND TO MY EMAIL ABOUT LETTING ME RETURN T..."
Mckinnon M.Verified
Customer service is very hard to get a hold of. Not up front about returns and exchanges.
Purchased item
Sofia Classy Midi Dress
"The size runs large. They were unwilling to l..."
Courtney C.Verified
Horrible quality control after taking a month to ship, refusing a return. They steal your money and send you crap!!!!
Purchased item
Sofia Classy Midi Dress
"Horrible experience, I’ll never order from th..."
Lori M.Verified
Shipping took a long time and I didn’t like the quality of the dress material. Didn’t look like the picture.
Purchased item
Sofia Classy Midi Dress
"Dress material and quality does not look like..."
Anna M.Verified
customer service is disappointing.
Purchased item
Sofia Classy Midi Dress
"This dress looks nothing like the one in the..."
Alyssa K.Verified
Never received my order and the support email ignores my requests for help.
Purchased item
Sofia Classy Midi Dress
"Never received the dress or support when aski..."
Brielle L.Verified
took 4 weeks, said it would take 2 weeks
Purchased item
Sofia Classy Midi Dress
"Not like the picture"
Bailey S.Verified
Terrible customer service. You sent me the complete wrong dress and have apparently not sent the right one, nor answered my question as to how I should send you back the incorrect item. I needed the dress for an event and it will now not be here in time.
Purchased item
Sofia Classy Midi Dress
"YOU STILL HAVE NOT SENT ME THE CORRECT DRESS!..."
London M.Verified
Horrible costumer service
Purchased item
Chloe Halter Fit-and-Flare Mini Dress
"Material is cheap and the company is a pain t..."
Hattie V.Verified
The advertisement did not match the product I received.
Purchased item
Sofia Classy Midi Dress
"This was NOT at all what I ordered, not like..."
Emilly P.Verified
This website is a scam the dress I bought is from Aliexpress and I WILL be getting my money back. What this “company” is doing is NOT okay at all. These are people’s hard worked money they are spending.
Purchased item
Sofia Classy Midi Dress
"The dress is from Aliexpress. It is transpare..."
Lauren K.Verified
Scam site.
Purchased item
Mia Ruffled Maxi Dress
"Awful quality. Cheaply made. Not at all worth..."
Jessica D.Verified
They are not working with me to return the dress.
Purchased item
Sofia Classy Midi Dress
"I am extremely frustrated with my experience..."
Morginne D.Verified
0/10 experience. Dress looked nothing like the one I ordered and won’t refund or allow my return because it was a “sale” item. Wouldn’t have to return it if it was actually the dress that I ordered.
Purchased item
Sofia Classy Midi Dress
"Dress looked nothing like what I ordered and..."
Elizabeth F.Verified
.
Purchased item
Sofia Classy Midi Dress
"."
Grace A.Verified
I received the wrong dress and the one I received was poor quality. I will not be shopping at this site in the future.
Purchased item
Sofia Classy Midi Dress
"I received the wrong dress and not the one I..."
Anna T.Verified
Unbelievable that it wasn’t posted anywhere clearly during checkout that sale items are final sale. You won’t even give me a partial refund when I asked to return it due to sizing issues. You’re an online store, the clothes are not going to fit every person every time. So deceptive and now I’m out $100.
Purchased item
Sofia Classy Midi Dress
"This company is a joke. This dress is made ou..."
Mackenzie M.Verified
Seems like a scam
Purchased item
Sofia Classy Midi Dress
"This is not the dress that is advertised."
Shannon K.Verified
Unable to return despite serious flaws in the product
Purchased item
Sofia Classy Midi Dress
"Horrible quality, uneven stitching, unflatter..."
Sophie M.Verified
Awful. Terrible quality. Customer service is useless and said return not possible. I’m disgusted
Purchased item
Sofia Classy Midi Dress
"Awful. Dress quality is terrible and cheap. P..."
Hailey C.Verified
Scam
Purchased item
Sofia Classy Midi Dress
"It was a scam. Super disappointed"
Alexandria K.Verified
Dress took a month to come in so I missed the event I ordered it for. Though the dress looked nothing like the pictures and was extremely thin. It was on sale so I wasn’t able to return it, not even for store credit. Disappointing:(
Purchased item
Sofia Classy Midi Dress
"The dress took almost a month to come in so I..."
Maddie C.Verified
Wrong dress was sent, terrible quality terrible customer service
Purchased item
Sofia Classy Midi Dress
"Wrong dress was sent, terrible quality and te..."
Claire W.Verified
HORRIBLE EXPERIENCE
Purchased item
Chloe Halter Fit-and-Flare Mini Dress
"Horrible experience. Wasn’t allowed to return..."
Amber P.Verified
Please have returns easier. I shouldn't have to request a return and prove it via pictures. And then once I do submit pictures, I can't get a response. Terrible business model.
Purchased item
Sofia Classy Midi Dress
"Dress was SO THIN. See through. Trying to get..."
Stef B.Verified
Do not order from here. Save your money and order from Temu. Same fabric for cheaper
Purchased item
Celeste Ruched Lace Panel Maxi Dress
"Paid for faster shipping. Took 2 weeks, even..."
Gina D.Verified
Horrible dress. Looks nothing like the pictures or even the pictures in the reviews.
Purchased item
Sofia Classy Midi Dress
"Horrible. This dress looks nothing like the w..."
Caitlyn T.Verified
Came way later than expected and the dress looked different than the photos online
Purchased item
Sofia Classy Midi Dress
"Did not look like the photo at all"
Emily M.Verified
Waiting on a return response and have not received one.
Purchased item
Sofia Classy Midi Dress
"Dress was very poorly sewn. Does not look lik..."
Brooke Walzel W.Verified
I ordered a dress and was sent the wrong clothing item. Customer service wouldn’t let me return it even though they sent me the completely wrong item. I went back and forth with customer service for a week and a half and even shared photos of the item sent - it was clear this was not what I ordered, but a different item from their shop. They wouldn’t let me return it for what I ordered. This company is a complete scam.
Purchased item
Sofia Classy Midi Dress
"I was so excited when I ordered this dress, b..."
Jane H.Verified
Won’t let me return a dress that doesn’t fit me because it was a discounted item… so dumb.. you just need to refund the discounted amount????
Purchased item
Sofia Classy Midi Dress
"Doesn’t fit me and they won’t let me return i..."
Joanna S.Verified
While their communications were timely - the product is not as pictured or as described. Additionally, the brand may be based in CA but all products are from China and the quality is extremely lacking.
Purchased item
Sofia Classy Midi Dress
"Very thin, not as pictured and not worth the..."
Kelsie J.Verified
The shipping took an exceptionally long time
Purchased item
Sofia Classy Midi Dress
"The cut of the dress is very pretty and the f..."
Julia F.Verified
The shipping took almost a month. The excuse of California wild fires doesn’t cut it if they’re shipping the dress from china like the tracking said. Additionally having to do all communication through email is very suspect.
Purchased item
Sofia Classy Midi Dress
"This is a very poor quality dress made in an..."
Marina B.Verified
Will never recommend this company to anyone. Horrible
Purchased item
Chloe Halter Fit-and-Flare Mini Dress
"Unable to return item. 0/10 will not be purch..."
Sarahi C.Verified
scam they overcharged me for some slip dress material
Purchased item
Sofia Classy Midi Dress
"material sucks i feel like i got scammed by t..."
Olivia Z.Verified
You steal pictures off of another company’s website
Purchased item
Sofia Classy Midi Dress
"Disputed my charge after the product I receiv..."
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