Juan L.Verified
Bad visibility and poor communication
Purchased item
Waves Cardigan Preorder
"Actually send me my item and give periodic up..."
Stitch Spring store reviewsSee product reviews
Danielle H.Verified
Waiting for it to come still. Not giving up hope.
Purchased item
The Bison Zipper Hoodie Preorder
"Never received the order."
Courtney C.Verified
The wait time, customer service response and not getting my orders has really affected me ever wanting to support this company or recommend. It would’ve been easier if I had more customer service support but alas I can’t force a company to help. Order was supposed to be here last month, no update on shipping, no solid customer service response.
Purchased item
Sweet Love Cardigan Preorder
"I’ve been waiting for months and it’s unfortu..."
Michael Bosco M.Verified
Order did not arrive
Purchased item
Curse Sweater Preorder
"Never got my order"
Jessica Q.Verified
I never got my order and am very upset about it. The tracking information doesn’t have any other update except that the tracking information was sent on January 31st 2026.
Purchased item
Mist Jacket Preorder
"I never received my order and would like a re..."
Erin H.Verified
We had a clear understanding up front of how the process worked, and everything unfolded exactly as expected. The package was nicely presented and shipped. Worth the wait—getting the sweater was like getting a present!
Purchased item
The Chosen One Zipper Hoodie Preorder
"This is a beautiful sweater that looks great..."
Nicole P.Verified
It was a long wait from Sept-Feb and id choose that to be shorter or a pay in 3 option. That's the only thing id change about it. The rest is well made, soft and cosy with good materials! I am happy with my order.
Purchased item
Sweet Love Cardigan Preorder
"It was a long waiting period but the material..."
Juliana P.Verified
Didn’t get item
Purchased item
Divine Blue Denim Jacket Preorder
"Did not receive item"
Jason S.Verified
Took a long time to get item
Purchased item
Waves Cardigan Preorder
"Good"
CustomerVerified
Everything went well!
Purchased item
Mist Cardigan Preorder
"I love this item! I want to get more!"
Susan B.Verified
Communication was good via email and was kept update about my orders.
Purchased item
Shibuya Pants Preorder
"I love everything I purchased thanks for maki..."
Leon C.Verified
Very nice
Purchased item
Divine Blue Denim Jacket Preorder
"It was really nice, maybe hide the hem along..."
Andi D.Verified
shop experience is easy and delivery is on time
Purchased item
Sweet Love Cardigan Preorder
"I bought it for a friend’s birthday gift. She..."
Laura A.Verified
Really cool shop! Would buy from again!
Purchased item
Sweet Love Cardigan Preorder
"Really really pretty Cardigan! It's super sof..."
Gabriela C.Verified
took long but i get it
Purchased item
Water Tribe Cardigan Preorder
"one button fell off the first day i got it bt..."
Alexander B.Verified
Great customer service, provided shipping details some other websites don’t offer, and provided a good timeline of when to expect the product. In all 10/10 experience would buy from again
Purchased item
Tokyo High Jacket Preorder
"Great product would buy again"
Endre L.Verified
Very helpful and very patient with addresses and when I was moving
Purchased item
Shadow Lord After Dark Denim Jacket Preorder
"I love the jacket great material and I've got..."
Killua K.Verified
I love everything I've bought from stitch spring! Shipping takes a while but totally worth it!
Purchased item
Shibuya Pants Preorder
"Fit perfectly and such nice material"
Tishana C.Verified
Easy to use platform is wonderful
Purchased item
Moon Spirit Cardigan Preorder
"This was a wonderful surprise and a well dese..."
Jim Kirby S.Verified
No
Purchased item
Denim Infinity Jacket Preorder
"None"
Luisa V.Verified
Amazing
Purchased item
Dancing Butterfly Cardigan Preorder
"I loved it!!"
Mary B.Verified
Seamless delivery. No issues.
Purchased item
Lethal Butterfly Zipper Hoodie Preoder
"The jacket is well made and very high quality..."
Hilliary L.Verified
The sizing chart didn't help me to get the correct size.
Purchased item
Black Aura Denim Pants Preorder
"These pants run small. I purchased based on w..."
Pa L.Verified
The shipping details need to be directed before checkout. I was surprised to find that it will take 6 months to recieve after a week of ordering. I found the ad through instagram so I was not aware of the shipping process. I grew skeptical and almost cancelled my order.
Purchased item
White Tokyo High Jacket Preorder
"The wait was long but the product quality was..."
Nancy S.Verified
Very nice materials and amazing design, nice customer services, very warm jacket that's not bulky or overwhelming. :)
Purchased item
The Bison Zipper Hoodie Preorder
"Very warm and not bulky and overwhelming whil..."
Ilian T.Verified
I never received my package. The tracking shows it was delivered and returned, but I never got it. I have emailed multiple times, and every email gets the exact same response with no solution. Nothing has been resolved. Very frustrating experience.
Purchased item
Sweet Love Cardigan Preorder
"I never received my package. The tracking sho..."
Alex F.Verified
Order was not delivered
Purchased item
Tokyo High Jacket Preorder
"Order was never delivered."
Elyzabeth-ann H.Verified
It's good but the shipping numbers are wierd
Purchased item
The Vessel Zipper Hoodie Preorder
"It's was really well made and is very comfort..."
Courtney P.Verified
Easy to search and pay and I loved the page they give for the orders, even if it comes early or later it’s nice to see the timeline
Purchased item
Lethal Butterfly Zipper Hoodie Preoder
"I loved both jackets for me and my partner, r..."
Michelle W.Verified
Great customer service!
Purchased item
Sweet Love Cardigan Preorder
"Great quality"
Kevin R.Verified
Love the professionalism
Purchased item
Tokyo High Jacket Preorder
"I'm happy with the materials and details of t..."
Samantha M.Verified
Shipping times are insanity
Purchased item
Tokyo Blue Denim Jacket Preorder
"The manufacturing times are crazy, the shippi..."
Jomari P.Verified
Customer support was practically unreachable
Purchased item
Sweet Love Cardigan Preorder
"The sizing ran smaller than described"
Desiree S.Verified
Only thing I wish was better was the wait time on when the order gets placed and when I get the product. But I understand the circumstances. The wait is worth the product though and I have loved what I got no matter what the wait time was.
Purchased item
Slayer Cargos Preorder
"I loved the quality, but I ordered the wrong..."
Thomas S.Verified
Responsive, felt personally cared for with the packaging and service.
Purchased item
Slayer Cargos Preorder
"Amazing love the clothes and the fit!"
Christopher V.Verified
Amazing communication, thank you guys so much!
Purchased item
Tokyo High Jacket Preorder
"I'm absolutely blown away by the quality and..."
Michelle M.Verified
No problems with ordering or shipping
Purchased item
Moon Spirit Cardigan Preorder
"I love this design and all the little details..."
Gaby F.Verified
Everything is easy to find, and the clothes are cute and stylish.
Purchased item
White Tokyo High Jacket Preorder
"I really loved the jacket and the whole aesth..."
Jessica W.Verified
Was great no problems at all
Purchased item
Dancing Butterfly Cardigan Preorder
"Love it so much"
Mora S.Verified
I appreciate the timeline provided on the products my order came a month ahead of when the timeline said awesome
Purchased item
First Love Denim Jacket Preorder
"Worth the wait the quality is amazing, would..."
Stitch Spring store reviewsVisit store