Kim Y.Verified
Molly was responsive before Christmas but some delays with customer care after Christmas
Purchased item
Navy Canvas & Navy Cosy Topper
"Missing strap on one corner - disappointing!..."
HiK9 store reviewsSee product reviews
Sam H.Verified
Fantastic company to deal with. The first time I bought anything I went to the warehouse to look at sizes, it was worth the visit, I’d have made a mistake on sizing if I hadn’t seen them in real life. Now I’ll order on line any extras I need.
Purchased item
Chocolate Mesh Cover
"I had ordered grey but it was out of stock. S..."
Nathalie W.Verified
Beds ended up out of stock and I was kept informed and they will be back in two weeks. They were and shipped right away and here on Dec 23. Right as I needed them for Xmas dogs staying with me.
Purchased item
HiK9 Bed with Grey Canvas Cover
"I am using these beds last 5 years. Only ones..."
Helen B.Verified
Website was easy to use and informative.
Purchased item
HiK9 Bed with Chocolate Mesh Cover
"Excellent bed, sturdy and well made. My pup..."
Cheree H.Verified
Amazing
Purchased item
Grey Cosy Sleeve
"Amazing my dogs love their new sleeve"
Catherine P.Verified
The colours I ordered were not in stock but I was kept informed every step of the way and given a number of options.
Purchased item
HiK9 Bed with Purple Mesh Cover
"These beds are perfect; when the boys come in..."
Karen P.Verified
Great selection & value for money
Purchased item
Oyster Sheepskin
"Great size, looks good, pup loves it!"
Patricia C.Verified
The item was dispatched promptly and when it was an incorrect shipment they immediately sent a replacement. No problems. Would recommend.
Purchased item
Grey Mesh Cover
"This was a replacement cover for a bed our sh..."
Shilpa T.Verified
Very easy to order - good delivery
Purchased item
Mushroom Cuddle Soft & Cedar Velvet Luxury Nest
"Absolutely gorgeous- my massive German shephe..."
Joanne N.Verified
Easy to order and great company
Purchased item
Reno Mineral Navy Cotton & Navy Luxury Cosy Topper
"This topper is sooooo soft and I love the ret..."
Justine N.Verified
Excellent communication, amazing products. Delivery in a timely manner, whats not to love!
Purchased item
Mulberry Cosy Sleeve
"These are amazing, so soft and my dogs love t..."
Jane E.Verified
Not much choice. Everything seems to be out of stock, constantly.
Purchased item
HiK9 Bed with Camouflage Canvas Cover
"Had to visit YouTube to find a video of how t..."
Janet C.Verified
Customer service five star
Purchased item
Beige Cotton & Chocolate Luxury Cosy Topper
"Excellent and my boy loves it . Will purchase..."
Jackie M.Verified
Easy to order and quick delivery- great quality
Purchased item
Grey Stripe Cotton & Dark Grey Cuddle Soft Luxury Reversible Pad
"Lovely pads x"
Briony T.Verified
First class
Purchased item
Navy Bamboo Towel Blanket
"Great for our raised beds. Prompt delivery as..."
Anna B.Verified
Rapid response to a problem
Purchased item
HiK9 Bed with Fawn Mesh Cover
"Our 2 dogs have declared these the best beds..."
Alyson F.Verified
Quick and efficient
Purchased item
Black & Grey Snuggle Tunnel
"My miniature dachshund's just love this as th..."
Helene F.Verified
No delivery of beds and no update
Purchased item
Heavy Duty Replacement Feet x 4
"Unfortunately we haven’t been able to try the..."
Claire P.Verified
I was afraid to order from a foreign site but everything went well. I had customs fees but it was not exorbitant.
Purchased item
Dark Vole Velvet & Mink Luxury Cosy Topper
"The mattress topper is really great. Beautifu..."
Joan S.Verified
Good website. Prompt delivery.
Purchased item
Teal Bamboo Towel Blanket
"Good company to deal with."
Gillian R.Verified
The ordering online was problem free but the delivery was poor. The 1st date was cancelled, the 2nd attempt was outside the time slot and failed and on the 3rd the van drove past and then left the parcel with a neighbour. All this took 2 weeks, I’m not impressed.
Purchased item
Olive Velvet & Grey Luxury Cosy Topper
"The Cosy Topper does look luxurious and very..."
David B.Verified
Great products but expensive and expensive postage too.
Purchased item
Heavy Duty Replacement Feet x 4
"£8 for rubber feet and £8 for postage. This m..."
Julie C.Verified
Easy to order, great choice of products.
Purchased item
Grey Mesh Cover
"Great product, Great Dane loves it. Perfect f..."
Angela C.Verified
Perfect would definitely buy from HiK9 again.
Purchased item
HiK9 Bed with Grey Canvas Cover
"Perfect for our Cane Corso she loves it❤️"
Heather L.Verified
It took a reminder email querying where my product was. Then it arrived quickly!
Purchased item
50% OFF Orange Cosy Sleeve
"I love the cozy sleeve- it is a perfect accom..."
Jill W.Verified
Very helpful amazing
Purchased item
Chocolate Mesh Cover
"Absolutely amazing the customer service is so..."
Sarah O.Verified
Good company - v quick delivery
Purchased item
80% OFF Grey Star & Charcoal Cosy Sleeve
"I bought several of these at a v reduced pric..."
Darren C.Verified
Expensive for rubbish
Purchased item
HiK9 Bed with Fawn Mesh Cover
"Waste of money boys don't like it it makes a..."
Claire D.Verified
Great website. Lots of great products & very well made. Would not shop anywhere else for my Labradors bedding
Purchased item
50% OFF Baby Blue Velour Reverse Luxury Reversible Pad
"I have used the hik9 products for my Labrador..."
Sue M.Verified
Easy to order
Purchased item
Grey Cosy Sleeve
"Easy to order and arrived promptly.
My dog ju..."
Andrew C.Verified
Easy enough to order had one hiccup in my years of buying .
Purchased item
Heavy Duty Silver Mesh Cover
"Used them for years I trial and work my dogs..."
Gemma C.Verified
I was notified immediately when new stock arrived and the delivery turned up within a couple of days. Very happy with the service and the product.
Purchased item
HiK9 Bed with Olive Mesh Cover
"We'd heard great things about HiK9 beds and w..."
Jill H.Verified
Easy purchase
Purchased item
Purple Mesh Cover
"Replacing an old mesh cover. It really bright..."
Caroline G.Verified
The site was easy to use and all items were delivered quickly and well packed
Purchased item
Denver Monochrome Cotton & Charcoal Luxury Cosy Topper
"Easy to fit to the frame even after I’ve put..."
William M.Verified
very good
Purchased item
Heavy Duty Silver Mesh Cover
"happy with your service"
Trudi S.Verified
Quick delivery. So easy to put together - highly recommend
Purchased item
HiK9 Bed with Purple Mesh Cover
"These beds are the best. I have just bought n..."
Ms P.Verified
Punctual delivery and the ordering process is easy. My only grumble is that the popularity of this product meant that there was limited choice in the availability of colours.
Purchased item
Chocolate Mesh Cover
"I love these covers. They are robust and my..."
Donna W.Verified
Easy to order and delivery notification was reliable.
Purchased item
HiK9 Bed with Purple Mesh Cover
"I chose the black frame for the bed and it's..."
Becky L.Verified
Promptly posted and delivered
Purchased item
XS Purple Cosy Sleeve
"Lovely soft purple colour, fits the b d beaut..."
Jane G.Verified
Very quick delivery.
Purchased item
Pink Felt & Hot Pink Luxury Cosy Topper
"My very dark dapple grey dog loves her bright..."
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