Rove Lab™ [Australia] Store review | Loox

Rove Lab™ [Australia] store reviewsSee product reviews

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Andrew K.Verified
Liked the fast easy delivery, hate the product
M1 Ottoman Sofa Seat
Purchased item
M1 Ottoman Sofa Seat
"Too unstable, wish I wasn’t so quick to dispose of packaging as I would sen..."
Shantelle C.Verified
I ordered the couch & ottoman on Monday night and it arrived that Thursday around 12!! I previously had a different company lose my couch in transit so this was absolutely amazing shipping & gave me updates everyday! It is a very low couch which I’m fine with! If I had to change anything I would make the back rest a little bit higher so I can sit back and rest my head - but that’s not the style of this couch! I love the style/colour & when I move into a bigger lounge I’ll buy the middle piece
M1 Ottoman Sofa Seat
Purchased item
M1 Ottoman Sofa Seat
"I ordered the couch & ottoman on Monday night and it arrive that Thursday a..."
Haim S.Verified
Shit product
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"This lounge in a box is a joke. Its too soft . Too low to the ground. Too l..."
Jacqueline H.Verified
Amazing
M1 Sofa Three Seater
Purchased item
M1 Sofa Three Seater
"LOVE LOVE LOVE IT!! And it’s so aesthetically pleasing to my eye. Everyon..."
Skye T.Verified
Quick shipping Quality product
M1 Sofa Loveseat
Purchased item
M1 Sofa Loveseat
"Great couch will purchase the 3 seater in coming months!"
Emma S.Verified
Process was easy, no customer service needed. Arrived quickly.
M1 Outdoor Cover
Purchased item
M1 Outdoor Cover
"Cover is definitely a must for an outdoor couch, works a treat."
Michelle S.Verified
Great experience dealing with Rove Labs
M1 Right Arm Sofa Seat
Purchased item
M1 Right Arm Sofa Seat
"I bought the love seat in Helium Cloud. The sofa looks great and quality is..."
Gabor G.Verified
Well, I have waited quite a far amount for my sofa to be delivered when I've been notified that it's been postponed a month, BUT the customer service team figured out a nice solution at the end. Thank you! :) All happy! :)
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"WOW! Such comfort. I couldn't believe when it popped out and sucked itself..."
Billie A.Verified
This lounge is HARD others not so be careful, dont believe reviews
R4 Sectional Sofa
Purchased item
R4 Sectional Sofa
"You would think it soft and comfy but its super hard, and the pillows on to..."
Jessica G.Verified
The lower stars are around the sheer volume of non recyclable plastic
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Very happy with it but was not expecting the huge amount of plastic that is..."
Lee B.Verified
Fast delivery. Very happy as I live in a regional/remote area!
O2 Soft Frame Bed
Purchased item
O2 Soft Frame Bed
"Love it. Still heavy and tough to put together. But it's appearance and fee..."
Candy K.Verified
They’re so quick and great service every time
M1 Outdoor Armless Sofa Seat
Purchased item
M1 Outdoor Armless Sofa Seat
"I am OBSESSED with this setting. I get so many compliments on it"
Peter S.Verified
😊
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"1. The boxes it arrived in had all been stood on (there were dirty big boot..."
Amy H.Verified
.
M1 Outdoor Three Seater Sofa
Purchased item
M1 Outdoor Three Seater Sofa
"Loving my outdoor couch! So soft and already getting so much use out of it...."
Derek S.Verified
Good.
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Delivered on time. Easy assembly. Comfortable and looks great."
Jeremy W.Verified
The delivery partner in Illawarra leaves something to be desired otherwise no complaints
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"It was exactly as advertised. Looks great inflated in seconds, quite firm,..."
David L.Verified
Gray help from the staff online..
M1 Outdoor Sectional Sofa
Purchased item
M1 Outdoor Sectional Sofa
"It’s a pretty good couch.. looks super good on my outdoor decking area my A..."
Mario P.Verified
free delivery would of been nice
M1 Ottoman Sofa Seat
Purchased item
M1 Ottoman Sofa Seat
"Exactly what I needed and delivered within 72 hours"
Caitlyn M.Verified
Easy to purchase, easy delivery.
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Honestly, it’s like it was made for this space! The back is pretty low, whi..."
Karen H.Verified
Awesome 👌
M1 Tray Table
Purchased item
M1 Tray Table
"Awesome 👌"
Leesa J.Verified
Love our outdoor chairs. We had an issue with one chair and even though it arrived through the Christmas period, the team were always in contact and the problem was resolved.
M1 Outdoor Ottoman Sofa Seat
Purchased item
M1 Outdoor Ottoman Sofa Seat
"It’s a small space, so the ottoman lets us lounge comfortably while also pr..."
Esperanza S.Verified
The product never arrived
R4 Sectional Sofa
Purchased item
R4 Sectional Sofa
"Fake information, the sofa haven’t arrived, no stock, ROVELAB lies on the..."
Stephen H.Verified
Easy to order.
M1 Outdoor Loveseat Sofa
Purchased item
M1 Outdoor Loveseat Sofa
"Fits well in the space. Looks good."
Gail H.Verified
Delivery contractors could improve communications prior to delivery.
M1 Outdoor Sectional Sofa
Purchased item
M1 Outdoor Sectional Sofa
"Our Rove Lab outdoor 3 seater and ottoman looks really classy and clean on..."
Monica M.Verified
Quick and easy ordering and the product turned up even in the pre-Christmas rush!
M1 Outdoor Sectional Sofa
Purchased item
M1 Outdoor Sectional Sofa
"Easy to unpack; was fully inflated in a couple of hours- quite comfy to hav..."
Bec C.Verified
Generally several days to return an email, without clear resolution
R4 Sectional Sofa
Purchased item
R4 Sectional Sofa
"The fabric is really great but the back of the couch is far too low and dig..."
Alele V.Verified
No issues from order to arrival of the product
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Trying to get use to it. Pretty low with no neck support. Don’t recomme..."
Joanne H.Verified
No
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"I was worried that it would not come in the indicated time but arrived as p..."
Paul B.Verified
Great!
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Awesome!"
Alejandra F.Verified
Love my S8 sofa bed, comfy, soft dog friendly. Communication could have been better (I’ve sent 2-3 emails that were never replied) instead I got a few “automated” emails about my couch delivery
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"Great couch, super comfy and soft. Dog friendly :) Delivery was delayed for..."
Larson W.Verified
Customer service was helpful
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"It's what I expected. It's comfy as well"
Anika B.Verified
Ordering was so easy. I had problems with delivery to my remote outback town but the response and service from the Rove Lab team was fantastic 👏
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Absolutely beautiful, so comfy, its a dream come true 👍 No stressful constr..."
Melinda I.Verified
Great however updates regarding shipping would have been great. I received an email confirming a date I should expect the sofa to arrive and it never arrived on that date. Didn't receive an email or notification regarding where the delivery was or if there were any delays. Spoke with the courier company who had said Rovelab needed to organise the pick up and the delay was not on the couriers end. Updates regarding delivery should be provided to customers.
R4 Sectional Sofa
Purchased item
R4 Sectional Sofa
"Definately comfy and cosy. Bought mine during the black Friday sales and it..."
Laura H.Verified
Struggled to get updates on my delivery. Turned up randomly two days after the advised date. Consignment was created yet delivery company didn’t even have the goods. No advanced notice of its arrival so was lucky I was home. Not as comfortable as I expected and I lot heavier, so not so easy for 1 person.
R4 Loveseat Sofa
Purchased item
R4 Loveseat Sofa
"Heavier than I expected, the social media videos that show 1 person setting..."
Zoki A.Verified
A lot of sleepless days since I am a night owl and I had to be awake for 5 days so I could sign the delivery
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"I kind of regret getting it- I wish I got 2 two-seaters instead of the 3 se..."
Rochelle K.Verified
Nearly a month after placing the order I have still not received the delivery despite many. No contact number for either Rove Lab or the delivery company.
M1 Sofa Sectional
Purchased item
M1 Sofa Sectional
"Didn’t receive the delivery despite many many attempts to contact both Rove..."
Kellie M.Verified
Poor
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"Ordered sofa 19/11 wasn’t indicated it was on pre order. It took multiple r..."
Mike W.Verified
Terrible delivery experience
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"Love the lounge, but the delivery driver was an absolute pain in the backsi..."
Lauren B.Verified
So easy and delivery was when it was projected to be.
S8 Sleeper Sofa Bed
Purchased item
S8 Sleeper Sofa Bed
"We couldn’t be happier with our Rove Lab sofa. It’s the most popular seat i..."
Leanne N.Verified
Delivery was super fast and I love how it was delivered. So fun unboxing the lounge.
M1 Tray Table
Purchased item
M1 Tray Table
"It's ok, it functions well but I'm not a big fan of the colour or material..."
Rove Lab™ [Australia] store reviewsVisit store