Jess F.Verified
Wasn’t happy with communication about the delay on dispatch.
Purchased item
M1 Sofa Sectional
"It’s a decent price, moderately comfy, and mostly as pictured. It still had..."
Rove Lab™ [Australia] store reviewsSee product reviews
Charles M.Verified
Swift shipping
Purchased item
O2 Bed SmartFoam™ Cloud Frame
"Order is great"
Rashidah S.Verified
Wonderful communication and delivery was straight to my door with no hassle.
Purchased item
M1 Sofa Three Seater
"Wonderful option for a modular sofa - Huge size and so easy to set up. So c..."
Jo R.Verified
Delivery did take a while. Wish it was slightly faster.
Purchased item
S8 Sleeper Sofa Bed
"Amazing product. Within 1 hour my cat Ringo Starr had decided the sofa is h..."
Holly D.Verified
Happy customer, thank you
Purchased item
M1 Sofa Loveseat
"We love our new sofas. Little on the low side, but they feel supportive and..."
Kristine J.Verified
Delivery was officially stayed home all day and it wasn't updated until they attempted delivery the next day once I was not home, helpdesk was good to deal with to rearrange but bot ideal for people having to take days off work to receive goods
Purchased item
M1 Sofa Sectional
"Great lounge, delivery company was off in timing, delivered a day late than..."
Miss G.Verified
It arrived very quickly and easy to carry around the house, it was useful for me to have to get it upstairs on my own
Purchased item
M1 Sofa Loveseat
"I was disappointed the sofa hasn't expanded properly. It doesn't look how I..."
Danielle N.Verified
Good website, fast dipatch of items, easy to assemble.
Purchased item
M1 Sofa Sectional
"The couch looks and feels great, but we are having an issue where our middl..."
Michael B.Verified
Seamless
Purchased item
C8 Round Pouf Ottoman
"Even nicer in real life. Family loves it."
Fabio L.Verified
Had 0 issues with ordering or shipping
Purchased item
R4 Sectional Sofa
"Relatively quick delivery even to regional Queensland
Couch is comfortable..."
Jaydn B.Verified
Still haven't received the lounge or any communications as to when it might be shipped after 3 weeks. However the pillowed arrived super quickly.
Purchased item
M1 Square Pillow Large
"Definitely will be buying more of these.
Big comfy to lay on and the materi..."
Cathy J.Verified
Communication has been terrible
Purchased item
M1 Outdoor Loveseat Sofa
"Trying to communicate with anyone is a nightmare.
My couch looks nothing li..."
Vania P.Verified
As I said before
Purchased item
R4 Sectional Sofa
"Delivery super fast
Assembly seamless
Comfortable feel
Meeks the place loo..."
Steve B.Verified
I liked it. I bought it. It turned up. Can't complain.
Purchased item
S8 Sleeper Sofa Bed
"Super Comfy, Super stylish and very versatile. My only complaint is that I..."
Elizabeth N.Verified
Straightforward and easy transaction. Very quick delivery. Excellent customer service and product quality at an very affordable price. Very happy👍❣️
Purchased item
S8 Sleeper Sofa Bed
"This is an excellent sofa bed for my tiny home! The product quality and the..."
Rajrishi K.Verified
fast, accurate and reliable
Purchased item
R4 Armless Sofa Seat
"incredibly easy and super comfy, highly reccomend"
Joanne H.Verified
Terrible experience
Purchased item
O2 Bed Base
"Zips don't line up had 2 sets both faulty. Want a full refund"
Angelafaye P.Verified
Im missing some feet, can you send me some please?
Purchased item
R4 Ottoman Sofa Seat
"love it~~ but im missing 2 sets of the adhesive feet"
Elsa Louise N.Verified
They were as informative as possible with me.
Purchased item
S8 Sleeper Sofa Bed
"The couch is fantastic! Even better than I was expecting. It’s firm, tall e..."
Mark S.Verified
It was good
Purchased item
R4 Ottoman Sofa Seat
"Its pretty comfy couch is on back order hopefully its as good"
Suzanne P.Verified
Still waiting for my whole order
Purchased item
M1 Ottoman Sofa Seat
"Haven't used it yet, waiting on the couch that goes with it 🤔"
Brent J.Verified
Super Simple.
Purchased item
M1 Outdoor Sectional Sofa
"Such a convenient process compared to traditional furniture. Took about 5..."
Ali K.Verified
One of the zip is already coming off and I can’t even fix it
Purchased item
R4 Sectional Sofa
"There is one zip for one to the sides already coming off"
Taneille G.Verified
Fast delivery and hassle free
Purchased item
M1 Outdoor Loveseat Sofa
"Great comfy couch and looks great in the space! Didn’t expect it to be as c..."
Annie N.Verified
Bedframe is certainly not as pictured - it’s wonky at all the corners as seams are bulky and foam doesn’t correctly fill out the fabric. The fabric itself is not nearly as nice as the Rove couch I bought (which I very much like!), and it’s not the colour pictured. Less of a stone (cloud), more of a yellowy milky colour. Bed doesn’t sit nice and fancy like the picture - it’s wonky and flimsy and not as rigid/neat as pictured. Expected better quality for the price point, but not entirely disappointed.
Shipping time was good but boxes came completely mangled, and one was gaping completely open. TONNES of plastic packaging per piece - I’m not sure what the solution is to this, so hard to critique but alternate solutions should be considered.
Purchased item
O2 Bed SmartFoam™ Cloud Frame
"Bed is certainly not the same colour as advertised, but more importantly, i..."
Philip P.Verified
The shopping experience is good, your products need attention but. I bought a lounge suite and a bed and I'm not happy with either.
Purchased item
R4 Armless Sofa Seat
"The cushions have no body, they are flat and uncomfortable. Also the Hight..."
Mark A.Verified
It was a very simple process, and its a great looking lounge
Purchased item
R4 Loveseat Sofa
"Very happy, delivered extremely fast , took a fee days to fully pop into..."
Caloy S.Verified
😍😍😍
Purchased item
M1 Ottoman Sofa Seat
"Love it! Very comfy"
Bill E.Verified
Great experience. Good communication & fast free delivery
Purchased item
S8 Sleeper Sofa Bed
"Fast delivery. Super easy setup & exactly as described. Perfect for our tv..."
Lauren H.Verified
Need to improve delivery service and communication.
Purchased item
S8 Sleeper Sofa Bed
"Sofa itself is great and easy to set up. Delivery service and communication..."
Jennifer D.Verified
Customer service was fantastic.
Purchased item
M1 Armless Sofa Seat
"Couch was nice but just too deep for me being on the shorter side."
Lauryn R.Verified
Lodged a return a week ago and no response re: pick up etc
Purchased item
M1 Outdoor Loveseat Sofa
"Uncomfortable
Seperated in the middle.
Not high enough"
Joe H.Verified
Quick delivery.
Purchased item
S8 Sleeper Sofa Bed
"It's a firm sofa, not yet tried the bed part, but be aware it's not the mos..."
Bridget H.Verified
Please get back to me with information about returning my couch. Thanks.
Purchased item
S8 Sleeper Sofa Bed
"Hi. I have found this couch to be too firm. It is not comfortable. Like sit..."
Michelle S.Verified
Ordering was easy. It arrived in a timely fashion & I enjoyed watching the freight tracking for its arrival. Product was perfect for my situation
Purchased item
S8 Sleeper Sofa Bed
"The S8 exceeded my expectations! I could not believe how it turned into a s..."
Hayley V.Verified
Easy and liked the sale
Purchased item
S8 Sleeper Sofa Bed
"Love the olive colour, so easy and quick to set up, firm but comfy. Love th..."
Mrs M.Verified
Smooth transaction, very fast delivery, no issues so far!
Purchased item
R4 Sectional Sofa
"I love the look of the sofa and set up was so easy. Just a bit disappointed..."
Josh M.Verified
Smooth
Purchased item
M1 Outdoor Sectional Sofa
"Easy to set up, affordable and very comfortable"
Sarn M.Verified
Great
Purchased item
M1 Sofa Sectional
"Easy"
Pat S.Verified
Fantastic to deal with…
Purchased item
M1 Outdoor Loveseat Sofa
"Very comfortable… easy to put together 😊"
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