All of the products I ordered arrived, so there is generally no reason to complain about the delivery itself. However, a free gift (a mask, eyelashes, and a cream) was promised for orders above a certain amount. Unfortunately, these items were not included in my package.
I find it very disappointing when companies advertise free gifts to encourage customers to place an order, but then fail to send them. I only received the products that I paid for. This gives me the impression that promotional