The ordering process was fine and everything arrived as expected. The hype was misleading.
Philip H.Verified
Excellent
K J.Verified
Hounded by email to out reviews on even when I unsubscribe
J F.Verified
Excellent expérience. Lead and harness with detachable name was delivered on time as promised.
Chris C.Verified
Order came as shown in about 10 days. All seemed of good quality but not that effective.
Anne H.Verified
Was ok
Sarah P.Verified
Good quality product, delivery a little slow.
Maureen H.Verified
Love it as it took the pull out of walk it does however I find the front twists to the side but trying to adjust it so it’s not too tight but tight enough not to twist to the side
Alison N.Verified
Contact is good. Brespince good. Dealing with issues great.
Peta W.Verified
Customer service was good. Wanted to send the harness and lead back but the price was continually knocked down. Ended up paying £9.99. So glad I didn’t pay full price!
Claire G.Verified
Overall brilliant service
Ian P.Verified
Not the quickest delivery, but worth the wait.
Emma K.Verified
Good delivery took a week but worth wait
Mrs K.Verified
Good to deal with
Kathleen F.Verified
Excellent. Had a problem with it being to small and it was sorted straight away.thank you.
Sonia P.Verified
Arrived very quick
Hayley W.Verified
The delivery took weeks. I thought I had been scammed & was being fobbed off with AI generated replies to my emails.
Stellar A.Verified
THE HARNESS SIZES ARE WRONG. COMMUNICATIONS ARE ZERO STARS. IVE BEEN IN CONTACT WITH CS. ITS VERY DIFFICULT TO SPEAK TO THEM. YOU HAVE NO PLATFORM FOR DISABLED CUSTOMERS.
Mike M.Verified
Part shipping delays and problem with evri.
In addition the lead supplied is too long for the dog.
David L.Verified
love the product, just took a long time to be delivered (about 10-14 days from memory)
Derek B.Verified
No conformation email
Audrey W.Verified
Easy to order didnt have to wait too long
Yvette H.Verified
Good
Adam S.Verified
Communication isn’t great and dispatch takes to long
Lucy S.Verified
Easy
Lorraine H.Verified
Great I sent for wrong size and only had to pay postage for bigger one brilliant.
Mrs N.Verified
No thanks
Caroline A.Verified
Getting free leads was a bonus. Also got new matching collars. Love the harness. Didn’t have to wait too long either. If they did the treat pouch in orange that would be a bonus. Keep everything matching!
Mrs T.Verified
Excellent communication
Hannah B.Verified
Came in good time
Sue F.Verified
Improvement needed for delivery, waited 3vweeks
Glenys W.Verified
No problems
Desislava K.Verified
Amazing product
Trudy B.Verified
No problems , service was good as the first harness was too big however, a smaller size was sent pretty quickly.
Miss A.Verified
Easy to order and use the size guide to assess for the right size
Julie R.Verified
The company were very professional and communicated clearly.
Susan F.Verified
Good, took a little time to be delivered but other than that, easy purchase