ParoPet store reviewsSee product reviews

Long shipping time but it was free so cannot really complain

X

The harness and lead arrived quickly and we're well packaged. It has made a huge difference and walks are now pleasurable. I'm considering getting these for my spaniels as well

Great

Sadly disappointing

Took along time for the product to arrive

Once you have the fit right for the harness it is so easy to put on. The clasp can be a little difficult at times but overall I do like the harness.

I ordered online and it went smoothly.

Your website specifically says that you refund if unhappy and I was offered 30% i rejected this and had to settle for 50%

Very easy transaction with a quality company.

Good communication

The team responded quickly to my email and sorted out my problem promptly .

Took a bit longer to arrive than expected but has been worth the wait

Delivery was good

O

Great communication

It took a while to arrive, but great customer service and worth the wait. Thank you.

On a positive note, the customer service team I dealt with were very helpful, and I genuinely can’t fault them at all. Unfortunately, I was disappointed to find that the website advertises a 40-day money-back guarantee, but this did not appear to be the case when I wanted to return the harness. This was particularly frustrating as the harness simply didn’t work for my dog. Overall, the customer service was excellent, but unfortunately, the harness wasn’t suitable for my Springer Spaniel. I also feel the information regarding the 40-day money-back guarantee should be made clearer and accurately reflect the actual returns policy.

Shipping was fine, took a week or so to arrive as expected but definitely worth the wait.

Great product, great comms. Recommended

No reply to email

Same

Easy ordering and quick delivery

Easy to order and also good guide for measuring

Excellent service would like a longer bungee lead though

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Excellent service

Easy to buy. The first one I had was too big but was easily solved. The service was first class

Took a few weeks to arrive but worth the wait

would recommend! absolute life saver and their website was super easy to follow

Easy to order and come pretty quickly

Took a little while to arrive but a good product.

Took a while for product to arrive. Seems well made and substantial. Doesn’t fit as good as I expected but my dog has a deep chest and small neck.

Asked for a refund but was offered a discount! Then offered a different size which cost an extra £4.99 postage and was too small! Not really a money back guarantee.

Arrived exactly as stated on the website

Brilliant

Took a while to arrive - thought it might be lost but eventually it landed.

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Kept up to date with all aspects of my order

Very quick turnaround and delivered on time as per the email