Was easy to order and when asked a question was quick response.
Clifford A.Verified
Very easy and quick
Georgia L.Verified
Delivery was incredibly long
Ben P.Verified
Easy to navigate the website and to pay
Bob D.Verified
Delivery quickly after prompting.
Sarah G.Verified
Delivery took a long time
Angela C.Verified
Responded quickly to my query
Jennifer A.Verified
Very straightforward. Promot delivery and good quality
Lorraine N.Verified
Took longer than expected to arrive.
Jo E.Verified
Long wait for despatch, but really quick responses from customers service via email.
D R.Verified
Great products reasonable prices
Mark S.Verified
Simple to buy, delivery a bit slow for those used to Amazon Prime!
Angela M.Verified
Brilliant firstly my dog walked like a crab but then got used to it it’s fantastic he don’t pull on it at all
Mrs H.Verified
Good shopping experience but took 2 weeks to be delivered which was the downside.
Trudi O.Verified
Great, just took longer than expected to come, maybe if they gave more realistic timeframes people wouldn’t worry they’ve been scammed. It’s a good harness/ company so I don’t want to see that let them down :)
Mrs Y.Verified
Customer services were very helpful in organising refund when we had ordered the wrong size.
Mrs J.Verified
If the clip. Was so I can undo it it be great
Michael S.Verified
Slight delay in delivery.
Victoria G.Verified
Excellent
Lorraine H.Verified
No comment
Hannah B.Verified
Delivery took a while and product is a bit big so didn't want to send it back. However even loose it seems to work well and re-directs dog when pulling.
Adrian John B.Verified
Delivery arrived later than I wanted. But product was great
George F.Verified
Easy to order just a bit slow on delivery and delivery info
Glenys P.Verified
My actual correspondence with proper team was dealt with quickly. I needed to ask about sizing
Rupert S.Verified
Good , delivery was a bit slow TBH but I had already seen that was the main complaint so was expecting a wait . But if these are in the uk or made in the uk not sure why it takes 2 weeks to get here ?? So not sure about that TBH - but the product is good.
Mr I.Verified
Easy purchase just a shame delivery was slow.
Michelle M.Verified
Great company to deal with
Mrs G.Verified
Straight forward to order. Delivery good.
Amy P.Verified
No reply from support,
& bombarded with advertising emails.
Mrs C.Verified
Easy order but delivery took a while.
Jacqueline S.Verified
Felt the delivery could have been a lot quicker.
Tania B.Verified
Harness and lead did not arrive as soon as I had expected but when I followed up, I got a quick response and everything arrived a couple of days later.
Maggie M.Verified
Very helpful. I paid delivery and didn’t realise it was included at the checkout but I was reimbursed when I mentioned it
Jacqui R.Verified
Little on the slow side delivery wise but all in all love it
Lady W.Verified
Beautiful colours and materials
Elaine M.Verified
Great service and even better for replying to my query
Ruth E.Verified
Great product and communication thanks
Paul C.Verified
It takes a long time between order placement and delivery.
Emma B.Verified
Great product, Good value for money and fast delivery.