Adam M.Verified
Your customer service is unacceptable. I placed my order on 27 Jun 2026 at 8:35 pm EDT. I emailed to cancel on 29 Jun at 4:56 am EDT, before you opened, then chased again at 4:32 pm EDT after being ignored. Your first reply wasn’t until 30 Jun at 12:35 am EDT. Blaming your opening hours is a pathetic excuse. You had ample opportunity to cancel before dispatch. Your incompetence has wasted my time and created avoidable costs for both of us. Improve your response times.
Purchased item
Date Night Bundle
"Your customer service and communication are c..."