Heather M.Verified
Like the idea of creating working natural products
Purchased item
Sea Salt Spray
"Healthy for your hair and works well"
BASED store reviewsSee product reviews
Aaron O.Verified
great products and i do plan on using more of these products in the future but the brand still needs to put more care in the packaging
Purchased item
Curl Gel
"i like it but when it arrived it didn’t have..."
Xelat O.Verified
based is really good. please release the toothpaste pretty please papi lance
Purchased item
Conditioner
"it ws just so good i started gooning to it"
Patricia I.Verified
Never received the products.
Ordered a month ago and still not received.
Purchased item
Scalp Scrubber
"Never received the products.
I’ve ordered a m..."
Antony G.Verified
Good quality products for a good price
Purchased item
Conditioner
"I really like the smell"
Marc R.Verified
I love their shampoo and deodorant. The deodorant is very difficult to find in stock, but is the only natural deodorant I find that works.
Purchased item
Hair Clay
"It has a great hold. Very good product I wil..."
Glenn B.Verified
My complaint was supposed to be submitted to the Management team for review. Can find more information there.
Purchased item
Complete Styling Kit
"My package has never been delivered. Ordered..."
Isaac S.Verified
It was pretty nice but shipping took two weeks
Purchased item
Skin Revival Spray
"It smells amazing minus the skin revival spra..."
Fletcher N.Verified
It’s amazing
Purchased item
Under Eye Elixir
"It’s amazing"
Sebastian L.Verified
Great quality
Purchased item
Shower Duo
"all my products work perfect and my family en..."
Jennifer R.Verified
Product arrive with missing product. Customer service was fast at first and now I have heard nothing regarding my missing item.
Purchased item
Texture & Hold Duo
"Ordered the Duo.
It took forever to arrive 16..."
Baron L.Verified
Very good and healthy brand
Purchased item
Sea Salt Spray
"Its pretty good"
Graham F.Verified
Brilliant service
Purchased item
Texture & Hold Duo
"Excellent product"
Fontella L.Verified
Didn't receive it so I don't know
Purchased item
Texture Essentials
"Didn't receive 😕"
Gina S.Verified
WEAR EVERTDAY
Purchased item
Matte Texture Duo
"LOVED THE PRODUCTS"
Angela A.Verified
Overall horrible. I will not be recommending this company moving forward.
Purchased item
Shower Duo
"I am sorry but I dislike working with this co..."
Marilyn S.Verified
No
Purchased item
Beachy Flow Duo
"This product was a request from my grandson f..."
Marc V.Verified
I love based
Purchased item
Skin Revival Spray
"After every workout or if I’m sweaty just a c..."
Rosa Z.Verified
haven’t recently my order but it says it’s on its way
Purchased item
Wooden Hair Comb
"I haven’t received my order yet"
Marsha S.Verified
perfect
Purchased item
Sea Salt Spray
"my son loves it because its helps his scalp h..."
Vanessa B.Verified
Very good
Purchased item
Sea Salt Spray
"Good but not enough hold"
Laurie N.Verified
I’d LIKE MY ORDER DELIVERED OR SENT OUT AGAIN
Purchased item
Complete Styling Kit
"I can’t rate something that has t been delive..."
Tristiin S.Verified
Love it it’s THE best hair care ever
Purchased item
Hair Clay
"By far the best styling products I have ever..."
Maksymilian S.Verified
long shipping and expensive shipping cost
Purchased item
Complete Styling Kit
"very good stuff"
Sherry M.Verified
Package arrived well wrapped in a timely manner for Christmas.
Purchased item
Scalp Scrubber
"Bought this for my grandson with shampoo and..."
Barbara P.Verified
This order was delivered with no issues.
We ordered the deodorant and it is being shipping from a different shipper and not arrived?
Purchased item
Under Eye Elixir
"This was purchased for our Grandson. HE LOVE..."
Jean W.Verified
Love it
Purchased item
Definition & Hold Duo
"Stuff is good!"
Lisa B.Verified
Never received product
Purchased item
Complete Styling Kit
"We ordered gift set on 11/29. It still has no..."
Luke C.Verified
Absolutely unacceptable service from Based Hair Products. I paid for a full order and only received half of the items. When I contacted them, they refused to take responsibility and claimed the issue was not on their side, even though the products were clearly missing.
I am still without the rest of the items I fully paid for, and no refund, replacement, or proper solution has been provided. This is poor customer service and feels like being ignored after they already took my money.
Purchased item
Curl Refresh Spray
"Absolutely unacceptable service from Based Ha..."
Rosa L.Verified
Great product made with natural materials. Love everything BASED
Purchased item
White Face Towel
"Soft and perfect size."
Mckenna B.Verified
.
Purchased item
Texture & Hold Duo
"Great!"
Lally H.Verified
All as advertised 👏🏻
Purchased item
Scalp Scrubber
"Wonderful experience my 15 year old got Exact..."
Jennifer L.Verified
I bought several of your products for my grandson and he loved them all they even had a lovely smell he will definitely be replacing them when they are finished.
Purchased item
Curl Cream
"I bought this product for my teenage grandson..."
Neelen T.Verified
Loved everything about it
Purchased item
Matte Texture Duo
"Amazing product well made"
Harald S.Verified
Best leave in conditioner
Purchased item
Leave-In Conditioner
"I think it is great only one that works for m..."
Nicole B.Verified
Great products, just the response times could be better.
Purchased item
Curl Refresh Spray
"My son absolutely loves these products! Unfor..."
Michelle W.Verified
Replied to messages I sent. But all expected delivery dates have passed and I just get asked to be patient and to wait a few more days.
If you can't deliver don't accept orders!
Purchased item
Leave-In Conditioner
"Ordered on 15th November 2025 and have not ye..."
Nevan R.Verified
Order not received
Purchased item
Hair Clay
"Entire order never received - I think this we..."
Michelle A.Verified
I don't plan on buying anything again since customer service has been so poor.
Purchased item
Sea Salt Spray
"I can't review something that I haven't recei..."
Brenda B.Verified
Delivery service is horrible.
Purchased item
Conditioner
"Order not received yet. Order placed on Nov...."
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