Felo Products LLC Store review | Loox

Felo Products LLC store reviewsSee product reviews

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Linda P.Verified
Shopping was easy
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"sleeps great"
James E.Verified
Your customer “support” is horrible. My order #FL-10921, placed on 8/1/2025, arrived in visibly damaged condition. The package has not been opened and remains in the exact condition it was delivered. Per your stated return policy, I have made multiple attempts via phone and email to obtain the required return authorization, but have received no response.
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"My order #FL-10921, placed on 8/1/2025, arriv..."
Jeff H.Verified
I did nor find these pillows comfortable. Felt as if my head sank through the cushion and slept without a pillow. Have been back and forth with support for the advertised 90 day free return as they want to issue a partial credit and will not provide a shipping label. My next step is to file a dispute through the credit card payme t method.
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"I did nor find these pillows comfortable. Fel..."
Mary M.Verified
Ok
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Rolls Royce of all pillows hands down !"
Willie P.Verified
It was ok.
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"Pillow is good, but not a firm and stable as..."
Perlita A.Verified
easy ordering and arrived on expected date packaged well
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"pillow feels good; helps with my neck pains a..."
Elizabeth M.Verified
Great
Shipping Insurance
Purchased item
Shipping Insurance
"Love sleeping on this pillow so comfortable"
Brenda M.Verified
Need my other pillow Iordered!
Shipping Insurance
Purchased item
Shipping Insurance
"Still waiting on the one pillow missing from..."
Cynthia M.Verified
At first I thought it was a scam, but the company came through just like they said they would
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"My back doesn’t hurt me anymore, when I get u..."
Kimberly H.Verified
Fast and efficient
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Perfectly forms for comfort"
Teresa V.Verified
Easy
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"Very comfortable and easy to take care of. Lo..."
Sherry S.Verified
OK but would have liked shipping updates. Found package later at night on my porch. No delivery updates.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Husband likes his very much but I having had..."
Patricia G.Verified
I had no issues with ordering
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"My Husband really loved the pillows"
Pamela E.Verified
It was simple and done with ease
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"This pillow is not firm enough."
Anne W.Verified
They made it easy to purchase their products and are working to find a solution with FedEx.
Shipping Insurance
Purchased item
Shipping Insurance
"Haven’t received the pillows yet! FedEx is ho..."
Danny S.Verified
It was easy to place the order and I received my order in a timely manner.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"The pillow is very comfortable and I can alre..."
Angel W.Verified
It was fine
Shipping Insurance
Purchased item
Shipping Insurance
"Not satisfied..Only received 1 item, ordered..."
Jacqueline D.Verified
Easy
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Very comfortable! No more neck pain!"
Trent J.Verified
No one ever responded to 2 emails I sent and no one ever answered the phone.
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"They are ok, not much of a difference than ot..."
Salvatore S.Verified
I ordered the pillow and I received the pillow I ordered iget good sleep every night it's a great investment .
Shipping Insurance
Purchased item
Shipping Insurance
"The pillow great it holds it shape. I sleep w..."
Salvatore L.Verified
It was easy shipping was one week estimated delivery date
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"The pillow is vey comfortable I have shoulder..."
Carol G.Verified
Very smooth. I got my pillows just as promised.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Very nice pillows. I'm planning to order more..."
Marshall C L.Verified
Total JOKE!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"This company is a scam...I was charged and ne..."
Derrick J.Verified
Great product
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Best pillow ever... it actually does what MyP..."
Lucas B.Verified
Quick and easy
Shipping Insurance
Purchased item
Shipping Insurance
"No complaints right now. Hopefully the pillow..."
Joseph S.Verified
Did not get the free gift
Shipping Insurance
Purchased item
Shipping Insurance
"Free shipping"
Marjorie W.Verified
Once they sell you on a pillow, you can't get anyone if you want to return it for a full refund. Very unhappy with this company Felo!!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"It's very uncomfortable. I'm trying to retur..."
James H.Verified
saw the add on Fox news, went to web site, ordered and checked out... less than 5 min (most of that was reading about the product)
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"when the pillow came it was so flat and compr..."
Dianne N.Verified
I wish they had a “refund if not satisfied” policy but lesson learned. Not at all as advertised.
Shipping Insurance
Purchased item
Shipping Insurance
"I was hopeful but unfortunately the pillows a..."
Laurie R.Verified
I couldn't find what I wanted
Shipping Insurance
Purchased item
Shipping Insurance
"I wanted a pillow that is for youth or small..."
Rebecca C.Verified
.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I amdisappointed I thought it would help keep..."
Michelle S.Verified
No one responds to calls or emails
Shipping Insurance
Purchased item
Shipping Insurance
"I did not receive them. I had the wrong addre..."
Robert S.Verified
No problem
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Great pillow"
Marc W.Verified
Return policy sucks
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"Not thrilled"
Marie B.Verified
I received tracking updates on my pillows and they arrived in a reasonable amount of time. I’m very pleased with them.
Shipping Insurance
Purchased item
Shipping Insurance
"I love my new pillows, much nicer than I anti..."
Katharine D.Verified
It was fine to place an order, but they did not deliver what they promised.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I ordered two pillows but received one with n..."
Josephine A.Verified
The pillows arrived on time and in great shape.Thank you so much.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"So far it’s working great.👍"
Jeff F.Verified
Received in a timely fashion.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Love it! My neck pain has disappeared. Very c..."
Patricia T.Verified
Seemless.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Very comfortable. When I lay on this pillow,..."
Gary H.Verified
it worked
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"too full and high and hard. A nice pillow to..."
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