Felo Products LLC Store review | Loox

Felo Products LLC store reviewsSee product reviews

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George S.Verified
i ended up waiting over 2 months for the pillow and when i called to check on the status nobody ever answered. the only way to contact was email and the response time to get back to me was days ! very annoying
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"the pillow is very flat i have to put another..."
Vanessa R.Verified
Once a customer has entered the item they want to purchase it would be better to not try so hard to upsell or confuse them.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I'm thankful that I finally received my Felo..."
Dale R.Verified
Fuck You
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I bought two, received one. A month ago I wa..."
Carol F.Verified
I was promised a mystery gift of pillow protectors and to this day, still have not received. Sounds like promises made but not delivered upon.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"The pillows seem too fat and solid. You don't..."
Peter V.Verified
Easy to buy online
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"Not as firm as they say it is"
Alan S.Verified
It took 3 months to receive the pillows. And I never received the mystery item.
Mystery Item
Purchased item
Mystery Item
"I never received the item."
Linda H.Verified
It took a month to get it.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"It’s a good pillow. I like it very much."
Vincent C.Verified
Your attention to detail and customer service is a shame
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I never received the product"
Thomas M.Verified
EZ PZ
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"We've had bad experiences with pilows the pas..."
Kristyn C.Verified
DO NOT ORDER!! You pay and never get your order. When attempting to contact customer service, it does not exist. Emails go unanswered and phone calls constantly disconnect. DO NOT ORDER!!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Ordered over a month ago and have yet to rece..."
Karen E.Verified
Communication was great, customer service was impeccable.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I find the pillows to be very heavy and a li..."
Jorinda G.Verified
My experience was great. Easy ordering, quick shipping and delivery.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I love my new Felo pillows. I've tried many p..."
Terry C.Verified
Very dissatisfied. I ordered two pillows paid for two pillows and only have received one pillow and it’s been over a month and a half. I was promised the second pillow by September 1 still don’t have it. Terry Cox dissatisfied customer
Shipping Insurance
Purchased item
Shipping Insurance
"I should be getting a refund on the shipping..."
Sandra B.Verified
These pillows are helping with my husband sleep apnea
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"My husband and I are enjoying our pillows tha..."
Della M.Verified
Good
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"The pillow is good some days other days not s..."
Tonya J.Verified
I ordered the pillow online with no problems.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I really like the pillow as it is soft yet fi..."
Lynda M.Verified
Do not know if it is worth the money yet , but so far it is acceptable.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I do not know if it was worth the money yet b..."
Sheryl L.Verified
After a month and reaching out multiple times, I have only received half of my order.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"The pillow is ok...it's noisy. Every time I..."
Katie H.Verified
B/a
Shipping Insurance
Purchased item
Shipping Insurance
"It could be a little thicker. I don’t like to..."
Suzanne G.Verified
N/A
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I love it so much. Helps me sleep alot better..."
Lois T.Verified
you guys never even mailed what I bought, or something I never received product
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"never received"
Erin H.Verified
Not a reliable business
Shipping Insurance
Purchased item
Shipping Insurance
"I ordered 2 king sized pillows and was charge..."
Slusarz, P.Verified
N/A
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Sleeping better at night. No neck pain"
Mattie C.Verified
Amazing experience!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Great pillow!!"
Richard R.Verified
Purchasing, and delivery were fine, just a crappy product
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"followed instruction to supposedly soften pil..."
A H.Verified
A good pillow!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"A good pillow!! Didn’t stop my neck from hurt..."
Matthew F.Verified
I never received my order, reciprocation (after my order inquiry), or a refund to my credit card. I'm now at a loss w/ no direction on how to move forward: horrible customer service/experience!
Shipping Insurance
Purchased item
Shipping Insurance
"I never received my order and was never conta..."
David S.Verified
Charged for 4 pillows, received only 3.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"This company charged me $89.85 on July 18, 20..."
Karla M.Verified
Pillows arrive very quickly, packaged very well.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"I have purchased so many pillows looking for..."
Teresa R.Verified
Did not receive full order
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Love the pillows but ordered 3 and was suppos..."
Sylvia F.Verified
The shipping was pretty normal.
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Very high quality. We love them."
Susan H.Verified
The pillows were good.
Shipping Insurance
Purchased item
Shipping Insurance
"The box was torn open and no mystery gift. Th..."
Paula J.Verified
ordered and received my 4 pillows in a very timely manner!!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"This pillow works better than any other pillo..."
Tammy P.Verified
Love it
Shipping Insurance
Purchased item
Shipping Insurance
"So far, I'm loving my pillow. I haven't had a..."
Troy S.Verified
Quick
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"Comfy"
Carol D.Verified
Pretty quick delivery
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"One of the best pillows I've bought and I bou..."
Clark R.Verified
Easy to purchase with shipping included (nothing is free!) Arrived on time.
Felo Pillow - King Size (M/F)
Purchased item
Felo Pillow - King Size (M/F)
"I bought 4 King Size Pillows. They are great!..."
Carl B.Verified
FEDEX stated an Aug 18, 2025 the item was out for delivery, after 2 delays item was delivered on Aug 20, 2025.
Shipping Insurance
Purchased item
Shipping Insurance
"I would prefer to purchase insurance prior to..."
Virbenson A.Verified
👍!
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"it's very durable, it perhaps helps with the..."
Barbara V.Verified
shopping experience was good
Felo Pillow - Queen Size (M/F)
Purchased item
Felo Pillow - Queen Size (M/F)
"a little disappointed. Hoping for more feathe..."
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