Nicole W.Verified
Great customer service - I had entered the wrong delivery address and they went out of their way to help
Purchased item
Mimco Silk Faux Fur Scarf
"Great piece and great price"
SwapUp store reviewsSee product reviews
Catriona E.Verified
Good experience. Purchased 3 items. Two arrived promptly. The third was delayed but staff kept me up to date with process. Super service.
Purchased item
ME+EM Pinstripe Cropped Stretch-Woven Pants Size 16
"Great pair of trousers. Fab condition. Could..."
Stephanie P.Verified
Garments are well described and any flaws documented. Sizes are true. Quality stock.
Purchased item
Gorman Bright Embroidered Denim Swing Dress Size 10
"SwapUp does it again! My dress came quickly,..."
Jane B.Verified
Easy and great communication 👌
Purchased item
Blue Illusion Lotus Printed Silk Blend Shirt Size M
"Fantastic shirt 👕"
Annie W.Verified
The change room queue was quite long but otherwise had a great time
Purchased item
SwapUp Crows Nest Farewell Party
"SwapUp is my favourite thrift store in Sydney..."
Kathryn R.Verified
Professional.
Purchased item
Tumi Fiery Voyageuer Crossbody Bag
"Service was efficient and fast. The product i..."
Kate H.Verified
Always fast shipping and items arrive beautifully presented - no smell and exactly as described 10/10!!
Purchased item
Alexandra Sailor Stripe Tie Front Beach Maxi Dress Size XL
"I adore swap up - have to stop myself from ad..."
Merran H.Verified
Parcel arrived very promptly - measurements were helpful. But in my case (a sheath dress) a thigh measurement in addition to waist and bust, would have prevented me from buying an ill-fitting item.
Purchased item
Kookai Vintage Sheer Floral Maxi Dress Size 12
"I had not bought this particular brand before..."
Ms C.Verified
The website is super easy to navigate (love that I can search by fabric) and the payment was easy. Delivery was prompt. Very happy with experience.
Purchased item
Trenery Comfy Classic Linen Pants Size 12
"Happy with my Trennery pants. Very good qual..."
Anna T.Verified
Amazing
Purchased item
Marie Louise de Monterey Light Summer Floral Blouse Size 8
"Great experience buying from the store, the b..."
Anita S.Verified
Love the fast delivery
Purchased item
Sheike Blooming Wrap Midi Dress Size 16
"Love the Swap, love the dress, and a quick de..."
Phillippa S.Verified
Great experience and customer service
Purchased item
Trenery Navy Knit Tank Top Size L
"Great top. As described and quick shipping"
Charmine D.Verified
chocolate topping on the ice cream
Purchased item
Gorman On Holiday Drawstring Checked Midi Dress Size 14
"Love it! It looks and feel brand new!"
Philippa B.Verified
Quick, efficient service.
Purchased item
Lily and Lionel Colourful Doodles Pleated Skirt Size M
"Great fit and super unique"
Suzie D.Verified
Great, fast delivery
Purchased item
True Religion Dark Wash Low Rise Jeans Size M
"I was worried about size, but they are great"
Robin W.Verified
The SwapUp shopping experience is always great. The clothing is excellent quality and the service is spectacular!
Purchased item
Kathmandu Soft Ribbed Navy Longsleeve Top Size S
"Buying quality preloved clothing through Swap..."
Michele M.Verified
Like the fast postage
Purchased item
Country Road Black Casual Elasticated Tapered Pants Size 14
"Item as described and in food condition. Post..."
Jason S.Verified
Easy however clothing is not very varied in sizing, seems to mainly stock size small.
Purchased item
Mimco Everly Pebble Leather Bucket Bag
"Great condition! 😎"
Carmen W.Verified
Great but only if you get the right size because it's not really feasible to return items..
Purchased item
Nude Lucy Black Pin Tuck Suit Pants Size S
"Exactly as expected. Great fit. Good quality."
Dani C.Verified
Goods not as advertised. Could return but at a loss
Purchased item
Grab Black Denim Kilda Mid Rise Boot Cut Jeans Size 10
"Significantly smaller than advertised had to..."
Petra E.Verified
I love Swap Ups philosophy and they make buying so easy.
Purchased item
Camilla Bright Japanese Inspired Flowy Dress One Size
"This is gorgeous. The fabric sirits lightly a..."
Margaret M.Verified
Description of the dress was sufficient to make me want it!
Delivery was prompt
Purchased item
COS Midnight Textured Collared Dress Size 10
"I love this dress. It is as described and in..."
Megan G.Verified
The website is easy to navigate. I do wish there were more items available in the size 22/24, but that is a common in issue in second hand hand shopping overall.
Purchased item
Adrift Teal Lily Bloom Dress Size XXXXL
"It arrived quickly and the dress is in great..."
Courtney W.Verified
Easy to navigate the website, lots of new options always coming in, and quick postage
Purchased item
Karen Millen Berry Coated Button Through Denim Mini Dress Size 12
"Beautiful dress! Just as pictured, great colo..."
Jo E.Verified
The size was misleading for AUS comparison but otherwise good shopping experience. Clean, good condition and fast delivery
Purchased item
Boden Mango Giraffe Spot Maxi Dress Size 16
"The size was too small, US 16 is more like AU..."
Fiona C.Verified
Great
Purchased item
Oroton Cream Pebble Leather Bag
"Now this - I love. Prefer bag for every day..."
Christine T.Verified
Prompt delivery and easy to use site.
Purchased item
Karma East Cotton Poppy Wide Neck Top Size L
"I love my new top. True to size and as descri..."
Sasha M.Verified
Great. Very efficient, good communication, and everything was nicely packaged.
Purchased item
Sportscraft Liberty Fabrics Delicate Botanical Shirt Size 6
"Beautiful shirt in immaculate condition. Ship..."
Keri S.Verified
Very helpful staff, easy interaction with returning the product
Purchased item
Decjuba Soft Pink Knitted Jumper Size L
"Really lovely top, great quality just as adve..."
Georgina V.Verified
Brilliant
Purchased item
Basque Geometric Neat Belted Dress Size 14
"Excellent experience-quick turn around and to..."
Chloe P.Verified
Unusual pieces in good condition, arrived super fast and were accurately described!
Purchased item
MegbyDesign Dainty Scrap Patchwork Dress Size XL
"Exactly as described down to ‘flat measuremen..."
Joann D.Verified
Big fan! Been on a weight loss program so been handy to get some great designer pieces at a bargain price as my wardrobe changes
Purchased item
Whistles Classic Shirred Summer Midi Dress Size 10
"Fits perfectly and just like new"
Tamara S.Verified
I love SwapUp! Have recommended it to everyone!
Purchased item
Country Road Navy Relaxed Staple Blouse Size L
"The website was easy to use, the clothes arri..."
Kathe J.Verified
Sizing could be better
Purchased item
Brave + True Funky Button Up Shirt Dress Size M
"It is huge. Not a medium but an xxl. I’m sw..."
Alicia L.Verified
Great experience, clothes are great quality and easy to shop. Thank you so much
Purchased item
Atmos & Here Navy Stripe Plunge Neck Dress Size 18
"Wonderful easy process and great quality clot..."
Jo S.Verified
Super easy and a great, ethical choice
Purchased item
Bul Wool Blend Warped Check Blazer Size 8
"The Bul blazer is exactly as described and ar..."
Lorna C.Verified
Two out of three things I ordered are in extremely poor condition considering the pprices you charged
Purchased item
Morrison Draped Oversized Grey Marle Wool Blend Jumper Size S
"Poor condition"
Lisa B.Verified
Quick
Purchased item
Desigual Geometric Embellished Shift Midi Dress Size M
"Sized small so it doesn’t fit but like it any..."
Bianca H.Verified
fits perfectly, arrived quickly and is in top condition
Purchased item
Kuwaii Relaxed Black Collared Jumpsuit Size 10
"fits perfectly, arrived quickly and is in top..."
Judith H.Verified
Fast delivery and as described.
Purchased item
Camilla Moroccan Blue Zip Clutch Set
"Looks as good as a new buy.
Pretty clutch."
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