Have customer service or at least someone to talk to handle the problems that may occur.
Purchased item
Soul Eater Star's Power Oversized Vintage T-Shirt
"Having some form of customer service. Didn’t..."
Myriam R.Verified
Package never arrived and I contacted multiple times and never received response. I didn’t even want a refund, I wanted the shirts resent or store credit.
Purchased item
Naruto Reaper Death Seal Oversized Vintage T-Shirt
"Never received my item and tried contacting d..."
Denise K.Verified
I have reached out regarding the quality and the sizing of the sweatshirt, hoping to at least get a larger size to make it an extra large and was told I can’t do that and will not get a refund. Terrible company. And quality of your products.
Purchased item
Attack on Titan Wings of Liberty Graphic Hoodie
"I sent an email regarding the sizing. It was..."
Malrene B.Verified
Would have given a higher star if customer service wouid have been better. II had a question/concern regarding my order and mover reviewed a response. Luckily my son was happy with the bag in the end
Purchased item
Berserk Warrior's Path Gym Bag
"Great bag little smaller than expected"
Phillip D.Verified
I didn't get my hoodie.
Purchased item
Demon Slayer Akaza Immortal Graphic Hoodie
"Never got it"
Molly S.Verified
Size guide, customer service. Being able ro return or get even a partial refund. The Eren yeager shirt design was all blurry like it was used with a iron to press on with blurry graphic.
Purchased item
Attack On Titan Eren Yager Sinister Graphic Hoodie
"The Eren yeager shirt design was all blurry l..."
"Material was cheap. Felt like shein clothing...."
Joseph K.Verified
The no return policy is a massive bummer.
Purchased item
Demon Slayer Nezuko Graphic Hoodie
"This was a bummer. Flimsy, almost entirely po..."
Gerard W.Verified
Nah
Purchased item
Jujutsu Kaisen Yuji Itadori Jujutsu High Hoodie
"I bought it for my sister she said she liked..."
Carson D.Verified
.
Purchased item
Attack on Titan Wings of Liberty Hoodie
"."
Stephanie E.Verified
b
Purchased item
Attack on Titan Wings of Liberty Graphic Hoodie
"terrible. an adult xl was more like a child m..."
Naruto N.Verified
Googoogaga
Purchased item
Jujutsu Kaisen Yuji Itadori Jujutsu High Hoodie
"Smaller thank what I asked for."
Shemar W.Verified
Literally Garbage
Purchased item
Naruto Kakashi Jacket Cosplay & Haloween Costume
"TRASH. DO NOT ORDER FROM THIS COMPANY. HORRIB..."
Nicole D.Verified
Awful. I had to call them to ship my order. It was not expedited and they would not reimburse me for their mistake or credit the order when they hadn’t even fulfilled or shipped it. Was not even offered my expedited shipping fee returned. And by expedited they meant 2 weeks as it was ordered from Ali Express. I’ll order from them next time and save money.
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"Sent from Ali Express, Super up charged and d..."
Tara S.Verified
Bad customer service
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"This arrived after Halloween. I was told I co..."
Grace G.Verified
Not delivered quickly like stated. Came weeks later, despite stating it’ll be delivered in days.
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"Was stated it would come 2-5 days, came weeks..."
Dakri N.Verified
arrived 2 weeks late
Purchased item
Jujutsu Kaisen Todo Jujutsu High Cosplay & Halloween Costume
"arrived 2 weeks late"
Terrance E.Verified
The only problem I had was with the updating of the shipping information.
Poor quality product, fit is not dimensionally correct, length head to waist is oddly short compared with arm length. Shipping promised at 3-4 days took over two weeks. Just all around a poor product.
Purchased item
Attack on Titan Wings of Liberty Hoodie
"I paid for expedited shipping 3-4 days. It to..."
Carlos M.Verified
takes way too long to ship. not as advertised
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"took 3 weeks longer than expected to ship wit..."
Julia G.Verified
took ages to ship even when i paid for extra and didnt come after a week in a half
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"i paid extra for it to ship faster before hal..."
Erik M.Verified
Shipping.
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"The costume is fine ig. Nothing wrong with it..."
Meagen L.Verified
Terrible. The company never responds
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"The company would never respond. I ordered a..."
Eric R.Verified
Overpriced garbage that never showed up
Purchased item
Demon Slayer Giyu Tomioka Cosplay Costume For Kids & Adults
"Never showed up"
Lexi B.Verified
This company is the worst! Do not order from them. I ordered in early October with a ship date of 10-14 days for a Halloween costume for my son. The package didn’t show up. I tried To reach Anime empire multiple times via email and got no response. I tried To cancel the package with them when it wasn’t here the week before Halloween and no response. The package finally showed up 11/3 over a month later. I’ve tried to return it or get a refund and again no response. They are the WORST.
"Awful service!!! Ordered on 10/3 for Hallowee..."
Tiangang W.Verified
STAY AWAY FROM THIS WEBSITE!!!
THIS WEBSITE IS A LIAR AND SCAMMER!!
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"STAY AWAY FROM THIS WEBSITE!!! THIS WEBSITE..."
Jordan M.Verified
It never came
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"It never came"
Jessica T.Verified
Item did not arrive on time and I can’t return. $50 wasted
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"The costume at itself is fine. It did not arr..."
Wendy G.Verified
Will not be buying from here again took forever to come in the mail
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"Product was good quality but took forever to..."
Luis C.Verified
Not good at all
Purchased item
Naruto Uchiha Sasuke Cosplay & Halloween Costume
"Horrible! Did not come in time and did not fi..."
Katrina B.Verified
Delivery time is not as promised
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"Item delivered 1 month after it was as promis..."
Charles B.Verified
Delivered after Halloween and never got it
Purchased item
Naruto Akatsuki Member Robe Cosplay & Halloween Costume
"Never even got it"
Ransley B.Verified
Terrible
Purchased item
Demon Slayer Sanemi Cosplay & Halloween Costume
"Wasn’t a xxl wrong size"
Melissa S.Verified
Inaccurate hoodie description. When emailed support twice my emails weee returned as undeliverable. There is no way to reach customer service about order issues. Problems with both orders and no way to fix the issues. I highly discourage others from ordering.
Purchased item
Demon Slayer Nezuko Graphic Hoodie
"I reached out twice to the company to state t..."
Nagaraj Sanketh R.Verified
Na
Purchased item
Attack on Titan Wings of Liberty Hoodie
"The item was much tinier than expected"
Trice J.Verified
Wouldn’t trust your site. Never received items. And was charged for something I didn’t purchase.
Purchased item
Jujutsu Kaisen Gojo Satoru Vintage T-Shirt
"Never received"
Charles T.Verified
Not happy with the size. I ordered a 2XL and it fits like a large.