The Heavy Cup Store review | Loox

The Heavy Cup store reviewsSee product reviews

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David L.
Easy
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"Love it."
Phillip C.
Poor customer service
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"Reached out with a quality control issue and..."
Joseph H.
Shipping is a bit slow but their products seem to be worth the wait.
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"Well built like the mug but at a fraction of..."
James S.
My shopping experience was terrible. The order was botched. I didn't receive what I ordered. I was shorted half of what I paid for and I have no response from customer service. I don't care to rate the product because you clipped my money and don't respond to inquiries when I needed help
5lb Heavy* Mug | Stainless Steel Mug
Purchased item
5lb Heavy* Mug | Stainless Steel Mug
"Your customer service is terrible. My order..."
Alexander R.
Took 5 weeks to ship, during which time they ignored my 4 emails requesting to cancel.
5lb Heavy* Mug | Stainless Steel Mug
Purchased item
5lb Heavy* Mug | Stainless Steel Mug
"Took 5 weeks to ship, during which time they..."
Chuck D.
I feel like this tumbler defeats the very purpose of your business. It is not heavy in any way other than price tag.
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"After roughly 6 months I now have a fairly or..."
William Z.
Not bad
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"Heavy and solid nobody fucks with my cup it's..."
Clarence R.
It arrived quickly but box was damaged. For a $200 mug, the box should be in tact. I saw where another on youtube received it in a busted up box.
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"The mug is pretty neat, nothing special. Its..."
Max G.
took several weeks to get junk
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"very little space in the heavy mug more of a..."
Rich R.
Fantabulous. No issues
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"Fast delivery/ Durable AF/ Use as a weapon"
Titoriano B.
The cup tips over and rocks on the table. The cups lid also came with scratches and imperfections
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"Cups lid came scratched with many imperfectio..."
Dante S.
They continued to release new products while delaying my pre-order.
PREORDER | Heavy Tumbler | 40oz. | 1.8L
Purchased item
PREORDER | Heavy Tumbler | 40oz. | 1.8L
"Well to start off having pre-ordered it and i..."
Eric J.
Never got the fucking order and sent 5 emails all different ways and not 1 reply, your company is full of inept idiots
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"I never fucking received my order!! I sent 5..."
Pong L.
Been trying to contact Customer service for months now about getting sent to the wrong address. Literally no response from the company at all. I waited April 29th, Notified that I moved on on August 9th 2024. They notified that it was out on delivery on November 25th. Got delivered to wrong address, still no assistance on getting this resolved and still no tumbler.
PREORDER | Heavy Tumbler | 40oz. | 1.18L
Purchased item
PREORDER | Heavy Tumbler | 40oz. | 1.18L
"Been trying to contact Customer service for m..."
Lee D.
Took F O R E V E R to get to me. Placed the order back in April and just now receiving it in November.
PREORDER | Heavy Tumbler | 40oz. | 1.8L
Purchased item
PREORDER | Heavy Tumbler | 40oz. | 1.8L
"I'm not fond of it because it has the tendenc..."
Ron F.
See previous review
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"1. You never replied to my delivery issue. I..."
Nels N.
I have questions, and have sent emails. I don’t know any other way to reach out. A recent order is still incomplete, and I can’t tell it is an oversight, or just another delay.
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"I love the Heavy Cup! I got the 22lb version,..."
Thomas D.
Terrible customer service
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"I have sent multiple request for a refund pri..."
Christopher N.
Took an exponentially long amount of time to get my tumbler
PREORDER | Heavy Tumbler | 40oz. | 1.8L
Purchased item
PREORDER | Heavy Tumbler | 40oz. | 1.8L
"Build quality is nice but wishing it was heav..."
Jorge Q.
Said the item was delivered I never received it
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"It says delivered and I never got it"
Brody J.
fine
PREORDER | Heavy Tumbler | 40oz. | 1.18L
Purchased item
PREORDER | Heavy Tumbler | 40oz. | 1.18L
"good quality could be heavier"
Marko S.
Great!
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"This cup is very heavy, would recommend."
Matthew N.
👍
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"Thanks love them"
Igor F.
Took almost 4 months to get my cups. They were also not nearly as weighty as I expected. Very expensive generally and after four months, I actually thought it was a scam, not getting them.
Rest Day Tumbler | 40oz. | 1.18L
Purchased item
Rest Day Tumbler | 40oz. | 1.18L
"Took close to four months to get a couple of..."
Peter B.
Easy and very responsive
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"Great quality!"
Michael H.
There were delays and no phone number to call for information.
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"Birthday gift for my father-in-law. He loves..."
Philip F.
Easy
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"Great xmas present. Friend has stopped liftin..."
Simeon S.
Love it
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"Amazing"
Marcus M.
Quick checkout
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"Excellent quality!"
Rick S.
The customer service was excellent any questions or concerns I had were taken care of quickly and professionaly. Great company to deal with.
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"Very well made and they make great conversati..."
Alexandra W.
Package came broken open from the weight of the contents. The packaging was funny, but it arriving damaged was disappointing.
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"It’s nice and heavy, but it doesn’t hold enou..."
Annique W.
Easy to place order however shipping took a very long time. The only thing that made it ok was the fact that I was updated and informed about shipping nonstop while I waited to receive my mug.
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"Great quality. A truly impressive mug."
Jacob W.
Customer service was excellent!
Heavy* Mug | The World's Heaviest Mug
Purchased item
Heavy* Mug | The World's Heaviest Mug
"This is the Thor’s Hammer (Mjolnir) of mugs!"
Charles B.
Great!
Heavy* Shot | 1lb 3.5oz Shot Glass
Purchased item
Heavy* Shot | 1lb 3.5oz Shot Glass
"Heaviest shot glass ever!"
The Heavy Cup store reviewsVisit store