illume Store review | Loox

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Jacqueline L.Verified
Same. Wouldn’t allow a return since I opened the shipping box but nothing inside.
3-in-1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3-in-1 Illumé Oral Kit - His & Her's Bundle
"Changed my mind about ordering this product a..."
Kiran K.Verified
Customer service was good, the product was not at all
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"I really don’t like this product, the tooth c..."
Mirea H.Verified
Not a good product. No refunds really disappointing after falling for the hype
3-in-1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3-in-1 Illumé Oral Kit - His & Her's Bundle
"Doesn’t really offer a good clean. Lacks powe..."
Sylvia H.Verified
General experience is minimal but I have no complaints
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"It doesn’t work well, at least for me. I’d ra..."
Renee F.Verified
Well it was a delay but I did receive the color that I wanted
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"It was wore the wait and the toothbrush is aw..."
Donna W.Verified
It was very easy to order and I received my merchandise very quickly
3-in-1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3-in-1 Illumé Oral Kit - His & Her's Bundle
"It’s great I really do see a difference. The..."
Adlai T.Verified
I love it
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"Perfect"
Brandon H.Verified
Took a long time to come and the product wasn’t all what I thought
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"I feel like it doesn’t clean good unless it’s..."
Djanai V.Verified
Waste of money
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"I will be filing a claim with my bank again b..."
Candice W.Verified
Just took too long to come and when it did it’s a fraud! A false alarm
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"It died t clean your teeth well and forget ab..."
Czar J.Verified
Took over a month to get my tooth brush. Which was very inconvenient when I was moving to another location, and had paid for a fast delivery.
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"I really like the product and the idea of it...."
Raquel R.Verified
Enjoyed.
Illumé Purple Color Correcting Toothpaste
Purchased item
Illumé Purple Color Correcting Toothpaste
"Great toothpaste"
Leah S.Verified
Still am yet to receive the toothbrush kit that I ordered almost two months ago now and I’m salty to say the least. Don’t love it because I don’t have it to rate.
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"You could actually send it to me when I pay f..."
Maria G.Verified
Excellent
3-in-1 Illumé Toothbrush Oral Kit Black - 3 Pack Family Bundle
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black - 3 Pack Family Bundle
"Very happy with it thank you"
Mariama D.Verified
It took a while for it to arrive but I loved the packaging.
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"The product did not perform as advertised. My..."
May C.Verified
super easy to shop!
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"Sadly I don't like the way it spins. I was ho..."
Alison L.Verified
Shipping was delayed, but I find it worth it to wait
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"I like the multi directional function of the..."
Linda M.Verified
I wasn’t told at the time of purchase that it was a “pre-order”. After a long shipping wait time, I received an email asking if I wanted a different color for a quicker shipment. I responded yes, but I still had to wait and eventually received the originally ordered color.
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"The silicon bristles need to be more firm. I..."
Mastaneh G.Verified
The product is way too bulky in the mouth. The bristles are too short to be a toothbrush and it doesn’t come close to being any kind of flosser. It is just an expensive tongue scrapper/brush I would give it zero stars if I could.
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"The product is advertised as a toothbrush and..."
Marcanthony F.Verified
Decent product
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"It's difficult to eat the back side of the fr..."
Roland J P.Verified
It took a little longer than I expected but did receive the product
3-in-1 Illumé Toothbrush Oral Kit Black - His & Her's Bundle
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black - His & Her's Bundle
"It is as advertised"
Madison P.Verified
Email to respond didn't work had to reach out several times to get my order sent. Then the product wasn't what I was hoping for.
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"Didn't make my mouth feel clean at all I will..."
James A.Verified
It took forever to get my order. They even sent me a cancellation notice, but eventually sent the order
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"I have used it just once, and it was not plea..."
Daniel C.Verified
they were out of stock and I didnt get an email until a week after asking if I wanted another color.
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"Used it for about a week. It is too bulky and..."
Audrey L.Verified
Helpful
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"Disappointed because it doesn’t feel like my..."
Brookey G.Verified
Took me a while to received my toothbrushes.
3-in-1 Illumé Toothbrush Oral Kit Black - 3 Pack Family Bundle
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black - 3 Pack Family Bundle
"I use the Oral-B IO toothbrush. And this toot..."
Judy C.Verified
Dont clean your teeth
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"Toothbursh is horrible, does not clean teeth,..."
Tosin O.Verified
Shipment took so long and the toothbrush is not worth it. Worse toothbrush
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"Does not brush the teeth clean, scrap tongue..."
Dominic C.Verified
Please reference my last message. You emailed me telling me that the product that I ordered was not in and that I could get a refund. I immediately responded and said yes I want a refund you did not respond and your customer service email was basically unreachable because it was not being delivered to the email that you sent to me from. Terrible experience
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"This product is incredibly cheap and not effe..."
John M.Verified
I just received mine yesterday. Although it seems like a new innovative way to brush our teeth, this product still needs further development. The rotation of the brush is extremely slow compared to Oral-B. And you have to retrain yourself on how to brush your teeth because various quadrants of your mouth require you to change the direction of the rotation. This is my honest feedback and I don’t think it’s worth $100. This product needs further development.
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"I just received mine yesterday. Although it s..."
Faith S.Verified
Phenomenal product. Highly recommend!
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"My teeth and gums have never been cleaner! B..."
Carl L.Verified
I asked my order to be refunded twice and the email kept bouncing back. After the color I wanted wasn’t available. Then once I received the product is poorly made and not effective when cleaning
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"The battery dies quickly and it’s poorly made..."
Carl B.Verified
Easy to purchase
3-in-1 Illumé Toothbrush Oral Kit Black - His & Her's Bundle
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black - His & Her's Bundle
"The power is not good"
Darin C.Verified
Feel like I was tricked. I will pay more attention before ordering anything off of Instagram again.
3-in-1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3-in-1 Illumé Oral Kit - His & Her's Bundle
"Super dissappointed in product. The spinning..."
Elizabeth E.Verified
The product cannot be returned or reimbursed.
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"The product is not performing AT ALL as discr..."
Sidela J.Verified
Received my items in a timely manner and I am thankful that I received updates about my orders
3-in-1 Illumé Toothbrush Oral Kit Black
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black
"Love love love it!"
Umuofia [.Verified
Packaging and presentation are good.
3-in-1 Illumé Toothbrush Oral Kit Black - 4 Pack Bundle
Purchased item
3-in-1 Illumé Toothbrush Oral Kit Black - 4 Pack Bundle
"Initially, I was quite impressed with the con..."
Kevin T.Verified
Not as good as advertised.
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"Not powerful enough"
Odufuyi J.Verified
I found it unnecessarily difficult to log back into my account, locate my order, and start the return process. I couldn't find a direct customer service phone number—only an online contact form. If that's the only way to get help with a defective product or a return, it's frustrating. Combined with a product that didn't live up to its advertised claims, the experience left me feeling like the company is more focused on making sales than on supporting customers after the purchase. It made returni
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"I really wanted to like this toothbrush, but..."
Cassie S.Verified
Shipping was extensive time- cheaply made item for a very expensive price
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"The toothbrush seems very cheaply made- doesn..."
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