illume Store review | Loox

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Shaelin R.Verified
Received a faulty defective item and I offered to provide photos/videos as proof to show the toothbrush does not work and have not been used at all by me. I want to return for a full refund back to my original method of payment. I was told to charge the toothbrush which I did for 2 DAYS STRAIGHT and Illume refused to refund me so I paid for a defective non working toothbrush wasted money trying to support. I guess illume is greedy for money refusing a refund because they sent me a bad item.
3-in-1 Illumé Toothbrush Oral Kit
Purchased item
3-in-1 Illumé Toothbrush Oral Kit
"Received a faulty defective item and I offere..."
Taher A.Verified
I didn't receive it yet.... Why are you scamming me???
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"I didn't receive it yet... More than a month..."
Myriam H.Verified
The products arrived super fast. Everything was perfect.
3in1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3in1 Illumé Oral Kit - His & Her's Bundle
"The pressure is not quite as strong as it sho..."
Ethan C.Verified
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1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"I never got it."
Novella P J.Verified
Easy ordering...loved the discount!
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"Too early to give a full comment. For now, my..."
Sonny A.Verified
Hate it its a scam
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"Hate it its a scam!"
Jeanine H.Verified
Overpriced and doesn’t clean well.
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"I don’t feel like it cleans my teeth very wel..."
Mischa L.Verified
instagram was helpful as it gave a demo on how to use it on braces, however its a shame my toothbrush cant work
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"charger didnt work, I charged my toothbrush f..."
Shavonda R.Verified
It was quick and efficient
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"I love the idea and I really wanted to love t..."
Brandon S.Verified
I didn't get my purple toothpaste
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"5 stars"
Jasmine R.Verified
Seems cheap for having to pay over 100 dollars for.
illume Purple Color Correcting Toothpaste
Purchased item
illume Purple Color Correcting Toothpaste
"Better quality and more natural ingredients"
Yolonda M.Verified
Ordered two! One for me and one for my mother!
illume Purple Color Correcting Toothpaste
Purchased item
illume Purple Color Correcting Toothpaste
"Great product!"
Donald R.Verified
So far so good!
3in1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3in1 Illumé Oral Kit - His & Her's Bundle
"Received and love it!"
Yvette H.Verified
Thank you....support black businesses
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"The toothbrush has that piece thats in the wa..."
Tennille S.Verified
I ordered it and it arrived pretty quick.
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"I really like this toothbrush. I like it even..."
Yikesia G.Verified
These toothbrush cost it over $100. I purchased it because it portrayed flossing your teeth while brushing them. This was a total waste of money. The Brussels on the brush is really soft. They barely clean your teeth. And the toothbrush do not clean your teeth at all. A total waste of money.
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"Toothbrush does not floss teeth. This is a wa..."
Leah T.Verified
Easy shopping experience
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"Loving this new toothbrush. Makes my mouth fe..."
Libbie P.Verified
Great customer service
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"I Love the toothbrush and toothpaste🧡💜🧡would..."
Heiko M.Verified
I had to pay about 30% of the purchase price in duties and taxes. I was not aware of it nor was it stated at the order.
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"It feels flimsy and does not work well on bac..."
K H.Verified
Great
2 Kits Illume Holiday Bundle
Purchased item
2 Kits Illume Holiday Bundle
"Great"
Dj O.Verified
No thanks!
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"I ordered a all in one pack and only got the..."
Ryann P.Verified
Fast response and even quicker actions
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"Love it"
Francina B.Verified
Not a very good toothbrush the bristles are to soft and don’t provide a good clean.i had to brush my teeth again with a regular tooth brush
3in1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3in1 Illumé Oral Kit - His & Her's Bundle
"The brissels are to soft so it does not get m..."
David T.Verified
i had a wonderful experience with this company
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"i like my new toothbrush"
Taiwo O.Verified
I don’t enjoy false advertisement
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"Mine runs slow. Even when it’s on full charge"
Jennifer Ann B.Verified
I sent an email but never got an answer. Very bad after-sale service
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"I don’t get the hype. My teeth do not feel as..."
Zita V.Verified
The discount was the driving force for getting two. However I never got my toothpaste that was supposed to come with it. There are three Illume toothbrushes in my household in use now thank you
3in1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3in1 Illumé Oral Kit - His & Her's Bundle
"Still trying to get the hang of it. My son ha..."
Diandra P.Verified
I had not issues with ordering or shipping.
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"The brush is hard to handle, as it spins you..."
Nioumma S.Verified
La livraison avec (UPS en France) était trop complexe ! J'aurais beaucoup aimé pouvoir être livrée en point relais. De plus, le site n'est pas assez intuitif. Malheureusement, je n'ai pas pu essayer le dentifrice mais vu la complexité de la livraison, je ne pense pas réitérer l'expérience. Pour finir, la boîte d'emballage, contenue dans un film plastique était endommagée...
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"Je l'utilise depuis très peu de temps donc je..."
Abdukadir M.Verified
Poor customer service.
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"Didn’t even receive the package after 1 month..."
Stefanie F.Verified
No responce from customer service
3in1 Illumé Oral Kit - His & Her's Bundle
Purchased item
3in1 Illumé Oral Kit - His & Her's Bundle
"Ordered 2 Set, only 1 arrived... No responce..."
Liza T.Verified
Difficult to reach anyone to get assistance for return.
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"Unable to reach anyone via email after multip..."
Osee F.Verified
When the product was defected they right to make me pay for the return label
3in1 Illumé Toothbrush Oral Kit
Purchased item
3in1 Illumé Toothbrush Oral Kit
"My illume tooth brush stop working after 1 we..."
Fatima P.Verified
I would purchase again. It was a different experience. Brushing my teeth. I feel like my teeth are a bit cleaner. When the toothpaste is back in stock, I think i'm gonna order it. But what I can honestly say is a different experience from brushing your teeth manually as well as using a electric toothbrush, it feels very different on the gums and a teeth.
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"I like the toothbrush. I was thinking that w..."
Katrina K.Verified
Shopping for it was so fast and quick The package came quickly as well.
2 Kits Illume Holiday Bundle
Purchased item
2 Kits Illume Holiday Bundle
"I honestly thought the purple toothpaste was..."
Basant A.Verified
Customer service very available and fast in the response
2 Kits Illume Holiday Bundle
Purchased item
2 Kits Illume Holiday Bundle
"The bristles are too soft, therefore they don..."
Shernika B.Verified
Shipping takes extremely long
2 Kits Illume Holiday Bundle
Purchased item
2 Kits Illume Holiday Bundle
"This toothbrush is terrible and certainly not..."
Dee W.Verified
Seems like great customer care
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"It’s cool. Feels cheaply made though."
Khia G.Verified
Would not recommend . Not a great toothbrush and it doesn’t floss your teeth
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"My teeth just didn’t feel clean after using i..."
Michael P.Verified
It was a good box representation
1 Kit illume Toothbrush Holiday Bundle Deal
Purchased item
1 Kit illume Toothbrush Holiday Bundle Deal
"Its good, but mine keeps cutting out randomly..."
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