Ello Beauty Store review | Loox

Ello Beauty store reviewsSee product reviews

Visit store
Heather V.Verified
It signed me up for an automatic subscription. Which I did not want I was receiving two bottles every month. Not necessary one bottle lasted for a month.
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I don’t think it made any difference to my ha..."
Mary H.Verified
It took 6 months to get the auto refill to stop
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"It took 6 months to get the auto refill to st..."
Jessica B.Verified
Hattttte hatttte hatttte. Been trying to cancel and no response. All about the money
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"The product is okay, the business and company..."
Mindy F.Verified
they put me on autoship without approval. i emailed for months with no reply. finally someone reached out and refunding me one month. should be 3 months...
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Not noticing any big improvements yet. I don'..."
Kathleen G.Verified
Snake oil
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Stop trying to send it have requested it canc..."
Kristen M.Verified
Customer service is non existent
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Cancel the subscription. It's breaking my hai..."
Edna H.Verified
No
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I have canceled this"
Cathy C.Verified
No
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Smoothies my frizz"
Denise H.Verified
Yes I would like to get a discount next time I order. I have recommended your product to everyone I know
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I LOVE IT I NO LONGER HAVE SPLIT ENDS."
Tricia F.Verified
Yall suck!
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Please cancel any subscription I have with yo..."
Barbara S.Verified
It was great!
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"These products are the greatest for thin fine..."
Meaghan W.Verified
No
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Can not update subscription product burned ha..."
Lanel M.Verified
Easy to order showed up fairly quickly,
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I am so happy to have this product,it only ta..."
Lisa A.Verified
The worst customer service ever
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I haven't received the order. Please refund m..."
Tracy R.Verified
no
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I really like the way it made my hair look. I..."
Crystal W.Verified
No customer service ,,, emailed to cancel subscription a month ago ,,, they said they’d review it and get back ,,, nothing and still getting charged ,,, I need a couple bottles returned
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I’ve asked to cancel subscription,, they have..."
Marie Q.Verified
Making it easier to get costumer service access would be great!
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"For some reason I got more product when I tho..."
Raquel N.Verified
Customer service has not taken care of my cancellation of product
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I have cancelled this product and am still ge..."
Hayden S.Verified
Love the product but I didn’t sign up for the monthly order and it ordered by itself and I haven’t gotten my money back even though I canceled that order
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I love how the product works in my have and m..."
Carolee N.Verified
Cancel
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Cancel any further order"
Gailee R.Verified
Did no work for my hair, also you still sending me this product every month , I did one time purchase , never sign up for every month , no one needs every month supply of this stop charging my credit card with out my permission . I'm going to report to BBB . Medias and what ever is possible . Stop this fraude .
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I did no sign up for monthly supply , please..."
Leoni M.Verified
Didn't recieve
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Never recieved it"
Roberta J.Verified
I want my subscription canceled but this company makes it impossible. No links
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"This company makes it impossible to cancel th..."
Candice N.Verified
Help me cancel my subscription. I’ve been trying to contact you guys for a couple of months with no luck so I keep receiving a product I no longer need.
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I want to cancel my subscription and I’ve bee..."
Deborah G.Verified
The products great but I need to get in touch. Was unaware they put you on an automatic subscription
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I have been trying to get in touch. I actual..."
Darriel S.Verified
Better communication
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I have requested to have this subscription ca..."
Anna M.Verified
No
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I wrote them before my order was sent out tel..."
Janet K.Verified
I tried to cancel auto shipped through the website and couldn’t do it
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I find that the product did not do what it wa..."
Crystal M.Verified
I have not been able to reach anyone. Email to stop order is FAKE and not valid.
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Please cancel order. I do not want to recei..."
Kayla T.Verified
It’s a scam, you can’t cancel
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I have tried to cancel your monthly ordering,..."
Renee C.Verified
I thought I could return the un-opened product for a refund but you said I couldn’t
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"It leaves a film on my hair. I’ve been using..."
Frank J.Verified
Cancel all orders I'm not interested in this product anymore
Peel Shot Deep Exfoliation Bundle
Purchased item
Peel Shot Deep Exfoliation Bundle
"Cancel all orders I'm not interested in this..."
Macie R.Verified
Bad customer service. No response
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Subscribed and got the buy one get one deal...."
Lauren M.Verified
No .. poor customer service
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Reached out to the company multiple times reg..."
Jenny T.Verified
Orders take almost a month or longer to receive.
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"The product works amazing!"
Sabrina M.Verified
0 customer care
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I contacted you to cancel my “standing order”..."
Valerie D.Verified
No
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Leaves my hair super soft"
Tania M.Verified
Refused to cancel my subscription. False email address.
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"Have been trying to cancel my subscription fo..."
Brittany L.Verified
Customer Service should respond in a timely fashion
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"The product doesn't help hair growth"
Patty S.Verified
Again. Please cancel my subscription several times I would never order from this company again. Does not even list a valid email when managing subscription. I believe it is done on purpose.
Mend & Renew Split End Serum
Purchased item
Mend & Renew Split End Serum
"I don’t see a change. I have tried canceling..."
Ello Beauty store reviewsVisit store