Tracking number provided no information on when the item was being delivered or who the carrier was. I had to contact the store mulitple times to clear up confusion that cost me alot of time waiting around for a product that wasn't coming on those days. Although the staff were quite friendly and apologised for the confusion, they couldn't simply book a delivery day in advance. The customer just gets told on the day whether they are available or not. Delivery ended up taking a frustrating three weeks of uncertainty from the day of order despite the product being in stock. Therefore the overall shopping expierence was disappointing. I feel like I didn't get the premium delivery service that they charge ($100+ for local delivery).