William F.Verified
Perfect.
Purchased item
Memorygram Legacy Book
"I captured many of my college fraternity stor..."
Memorygram store reviewsSee product reviews
Kwaku M.Verified
Shopping was ok. Consumers could use better explanation on the various categories and costs
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"I have referred others to you Medallion prod..."
Henry J.Verified
Can not get my vertical photos to show complete
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"ALL my vertical photos are cut off, heads, up..."
Stephen P C.Verified
I like it but i am struggling with trying to understand the complex computer dynamics i
Purchased item
Memorygram Legacy Book: Cyber Week Sale Price
"Unfortunately I am older and not comfortable..."
Julie L.Verified
I just wish your website was easier to use ... it has been a struggle every step of the way giving this gift to older people.
Purchased item
Memorygram Legacy Book: Black Friday Sale Price
"404
This page could not be found.
is what I..."
Laura L.Verified
We just started this and so far my parents haven't been able to successfully do this. It's been frustrating and stressful for everyone rather than the lovely gift we had hoped for.
Purchased item
Memorygram Legacy Book: Cyber Monday Sale Price
"I bought this for my inlaws thinking this wou..."
Allyson K.Verified
I do not recommend this company.
Purchased item
Memorygram Legacy Book: Black Friday Sale Price
"I was initially excited to try this service f..."
Jeanne N.Verified
Very positive!
Purchased item
Memorygram Legacy Book
"I’m starting the process, but I’m so excited...."
Jacki B.Verified
I love the idea, but so far it has not been successful. For a company catering to securing the memories of the elderly they are not user friendly.
Purchased item
Memorygram Legacy Book: Early Black Friday Sale Price
"You sent me this review request and my father..."
Christine L.Verified
The intended recipient of this gift passed away before it could be gifted. While I understand the refusal to grant a refund after the seven day refund window, I can't believe the gall in requesting a review. It may be automated, but there should be a way to remove someone from the system, given the circumstances.
Please update your automatic systems soliciting reviews. This was painful.
Purchased item
Memorygram Legacy Book
"The intended recipient of this gift passed aw..."
Brenda W.Verified
Appreciate your help!
Purchased item
Memorygram Legacy Book
"Having problems accessing site and accessing..."
Jamie L.Verified
Poor communication. Don't answer emails in a timely manner.
Purchased item
Matching QR Dog Tag Necklace: Includes Virtual Memorial & Voice Feature
"I have been emailing for a month to get help..."
Teresa R.Verified
Some clear cut explaination and directions for both the gift giver and the receiver would be extremely helpful.
Purchased item
Memorygram Legacy Book
"This was a gift to my parents. They cannot s..."
Angela T.Verified
Can't wait to see final product
Purchased item
Memorygram Legacy Book
"So far so good. Gifts aren't scheduled until..."
Jennifer J.Verified
At first, I was really excited about this product. Turns out it was garbage.
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"Trying to set it up I did everything I could...."
Justin H.Verified
No feedback! Absolutely amazing.
Purchased item
Memorygram Legacy Book
"My mother absolutely loves this, thank you fo..."
Jacki H.Verified
...
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"I just love that you can add pictires that yo..."
Pamela F.Verified
Very quick delivery!
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"I recently had a bench dedicated for my son...."
April M.Verified
Everything is user friendly.
Purchased item
Matching QR Dog Tag Necklace: Includes Virtual Memorial & Voice Feature
"I love that there is an opportunity to create..."
Christine B.Verified
Didn't really shop
Purchased item
Memorygram Concierge Service
"Really needed help organizing pictures
. The..."
Patrick S.Verified
Everything came to me in time that I delivered but the medallion site used for creating the memorygram is quite clunky.
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"The AI Chat feature does not work. I did not..."
Velma E.Verified
Already gave my answer
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"I have not figured out how to log in to your..."
Leslie W.Verified
Very quick responses, and very good to figure out any issues and get them resolved.
Purchased item
Matching QR Dog Tag Necklace: Includes Virtual Memorial & Voice Feature
"I adore my dog tags. I made the memorial in h..."
Linda U.Verified
Terrible experience with customer service. Repeated phone messages and email requests remain unanswered.
Purchased item
Memorygram Legacy Book
"I am very displeased with Memorygram's custom..."
Nancy C.Verified
Need a refund - was never able to sign in
Purchased item
Memorygram Legacy Book
"We bought this program for our mother - the l..."
Wendy B.Verified
If I would have done more research I probably would’ve gone with a different company, had I known how my experience would go I definitely would’ve gone with a different company. I’ve reached out multiple times but no success in fixing my issue ( getting the contribution button to work) I really wanted my moms friends and family to contribute which I feel like there is a very short window to get people to do anything before they move on with life after someone passes away and that time has passed
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"If I would have done more research I probably..."
Vivian D.Verified
Really great idea for a memory
Purchased item
Matching QR Dog Tag Necklace: Includes Virtual Memorial & Voice Feature
"Too hard for me to set up and I thought I cou..."
Donna P.Verified
I did not shop
Purchased item
Memorygram Legacy Book
"I’m enjoying the memories myself, as well as..."
Kayla C.Verified
not great so far. having difficulty getting it to work and have not received a solution from customer support
Purchased item
Memorygram Legacy Book
"So far my parents have been unable to save a..."
Katherine T.Verified
Insufficient time period for refunds
Purchased item
Memorygram Legacy Book
"My dad totally struggled with the interface -..."
Linda W.Verified
everyone was very helpful and friendly
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"i love it - the story and the pictures - and..."
Kathleen W.Verified
I had been visiting this other site for about two years, suddenly, your site popped up, I visited it and was sold. It was a great presentation and my decision was made!
Purchased item
Memorygram Legacy Book
"Well, my daughter and I purchased it for my h..."
Murphy M.Verified
Great
Purchased item
Memorygram Legacy Book
"Hello Memorygram,
I just want to say that th..."
Stella O.Verified
Not clear
Purchased item
Memorygram Legacy Book
"I paid for this service but honestly I don’t..."
Carolyn O.Verified
tried to cancel my trial within 24 hours of ordering but did not receive a refund. :(
Purchased item
Memorygram Legacy Book
"Terrible customer service. I tried out the t..."
Mark T.Verified
Since my subject could not participate over time, I was unable to continue the project and therefore could not complete the “book”. I wasted my money.
Purchased item
Memorygram Legacy Book
"Memorygram is a wonderful idea. However, it w..."
Kristina W.Verified
Easy shopping, and easy to set up the site, even for those of us who are technically challenged.
Purchased item
Memorial QR Heart Keychain & Necklace: Includes Virtual Memorial & Voice Feature
"I love that it came with both the necklace an..."
Jennifer B.Verified
See my other comments. I will say that the support team who answered my questions did so in a timely manner and was polite and courteous.
Purchased item
Memorygram QR Medallion: Includes Virtual Memorial & Voice Feature
"This product is just OK. I was hoping that it..."
Genevieve L.Verified
Your refund policy sucks
Purchased item
Memorygram Legacy Book
"Your refund policy sucks"
Marjorie F.Verified
Like when you send new questions.
Purchased item
Memorygram Legacy Book
"Ready for a new question and need to know how..."
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