Product is great, but delivery and customer service was of a poor standard. Ordered product August 28th, it was meant to arrive by September 6th. It didn’t arrive for another week, so when trying to contact customer services I got a reply that my product was lost. I had no notifications about this until I contacted bagsmart, showing their poor level of customer service and contact. The product reshipped took another week or so to arrive after being told multiple times the company was unsure as t