I was very excited to buy this bed for my dog on April 19th, for some reason the add a fluffy bean VIP which i didn't ask for, I make sure that at time of my purchase, I refuse the VIP Subscription, but regardless what you do, a week later I saw in my bank statement a charge of $59.95 for the subscription I didn't authorize. there's no number nor customer service dept you can called to dispute the charges. You guys are scamming people