Neil U.Verified
Very easy to deal with
Purchased item
Mopar Diagnostic Pod Plus (MDP+) Hardware Package
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AE Solutions store reviewsSee product reviews
Signit Drivit Automotive - Denton Tx K.Verified
The best
Purchased item
WITECH 2.0 Subscriptions
"Excellent"
Kelowna Lock & Key - BcVerified
Technical support and parts helped greatly:)
Purchased item
EZ Flasher Delco ECU Cable
"Adaptor cable work perfectly, all the best:)"
Mark T.Verified
big promises no delivery
Purchased item
Toyota GTS+ Software Subscription (TIS)
"actually send me the product"
Joe H.Verified
Not being able to open a ticket over the phone and new staff has no clue about what they sell or how to help when I am in trouble.
Purchased item
1 Year Autel MOTOR TruSpeed Update for Ultra-Series Tablets (VIRTUAL)
"I called for help as to why no Toyota repair..."
Vijay G.Verified
excellent
Purchased item
DURABOOK S14 Diagnostic Laptop w/ i5
"good custumer service"
Jacks Brake And Alignment - Davenport IaVerified
Great help
Purchased item
WITECH 2.0 Subscriptions
"Great people, fast shipping"
Richard L.Verified
I wont be using this again. You billed me for something I never got. That's theft. Never again.
Purchased item
Honda i-HDS Software Subscriptions
"You billed me for something that no one calle..."
Kenny H.Verified
GREAT
Purchased item
Cummins QuickServe Software Subscription- 1 Year
"LOVE AETOOLS PRODUCTS! THEY HAVE GREAT TECH S..."
Robbins Auto Service - Hillsboro OhVerified
The tools are exactly what I’m looking for. Technical assistance, though very slow in getting back to you, are always great, they know exactly what they are doing and get it done for you. Just may not be in your time frame. Alex in sales has been super to work with, and he always gets right back to me.
Purchased item
Autel MaxiTPMS TBE200 Tread Depth & Brake Analysis Tool
"I bought these for my technicians for speed a..."
Rick's Repair - Montezuma KsVerified
Long wait times but otherwise good
Purchased item
FCA Flash Tokens
"I don’t know why I got a email asking me to r..."
Brandon H.Verified
Fantastic
Purchased item
Autel TS201 TPMS Scan Tool
"Excellent product and even better price!"
Christos P.Verified
Do not require signature for deliveries.
Purchased item
Autel TS201 TPMS Scan Tool
"My only complaint is that delivery required s..."
Lens Automotive - Bellevue WaVerified
Still have not received software activation 6 months after order.
Purchased item
WITECH 2.0 Subscriptions
"Still have not received software activation 6..."
Lewis Ford - Hays KsVerified
Everything I order from you is always here very quick. It is super easy and quick!
Purchased item
ATS eSCOPE Elite8
"This is perhaps the greatest scope I have eve..."
Jason S.Verified
Was fine till I needed help, will definitely try to find another supplier in the future, their support for me was beyond terrible, this ordeal made me look bad at my job for recommending to work with this company . Very disappointed
Purchased item
WITECH 2.0 Subscriptions
"Have a subscription I can't use because I can..."
Ben N.Verified
We are having ongoing issues using the software and submitted a support ticket on January 14th, but we have not yet received assistance. We’ve experienced this issue multiple times recently. In the past, support response times were much quicker and did not take several days.
Purchased item
FCA Flash Tokens
"We are having ongoing issues using the softwa..."
Omid K.Verified
I am missing the autel magnet ring
Purchased item
Autel TS508WF Tool Packaged in Blow Mold Case
"I was happy to receive item but unfortunately..."
Melanie C.Verified
There should be circumstances where a refund is issued when it's the fault of tech support
Purchased item
Ford Diagnostic Subscription - Includes: IDS + FDRS + FJDS + DiagNow
"Your tech support person remoted into my comp..."
Don H.Verified
Thank you for all you have done to support me and my business. We will be purchasing more products from AETools in the near future.
Purchased item
Autel TS201 TPMS Scan Tool
"The product has been tested and functions a e..."
Fitzroy's Auto Repair - Philadelphia PaVerified
The response time has greatly improved allowing me to use my tool quickly after purchase. I used to have wait times of 15 minutes or more.
Purchased item
WITECH 2.0 Subscriptions
"I have been using AE Tools for the purchase o..."
Maitre Des Cles - Montrãƒâ©al-nord QcVerified
since last week everything was down could not create a ticket to get suport
Purchased item
Tech Authority Subscriptions
"since everything was down i could not use the..."
Logan B.Verified
10/10 experience.
Purchased item
FCA Flash Tokens
"Thank you guys for helping me elevate my busi..."
Thomas G.Verified
Super!
Purchased item
BOSCH DLC OBD2 Cable for MDI/ MDI2, VCM2/ VCM3, VCMM, Mazda VCM2
"As always, excellent customer service and pro..."
Wissem J.Verified
Very nice experience
Purchased item
WITECH 2.0 Subscriptions
"Leo was very helpful"
Whitlock Automotive - Dripping Springs TxVerified
Always great service!
Purchased item
DURABOOK S14 G2 Main/ Spare Battery
"Always great service! Thank you"
Kmo General Service - Alexandria VaVerified
Easy to make transactions
Purchased item
Tech Authority Subscriptions
"Excellent solution for diagnosing"
Hs Audio And Accessories Llc - Del Rio TxVerified
Not reimbursed
Purchased item
Tech Authority Subscriptions
"My micrilopod 2 did not work with your subscr..."
Texas Auto Pro Inc - Conroe TxVerified
quick and easy
Purchased item
WITECH 2.0 Subscriptions
"quick and easy"
Millisa R.Verified
Fabulous
Purchased item
wiTECH USB cable for MicroPod 2 & MDP- Right Angle Connector
"Awesome"
Evan C.Verified
Brandon and Roger were BOTH AWESOME!
Purchased item
FORD FJDS Software Subscriptions (ONLY FOR J2534 DEVICES)
"Tje tools page was blank I had to pay another..."
Ronald R.Verified
Fantastic!
Purchased item
AutoSmart 2019 Foreign & Domestic Book Set
"Thank you for quick shipping. Service like th..."
Oscar T.Verified
100% recommended.
Excellent service.
Purchased item
Honda i-HDS Software Subscriptions
"Excellent support!!
Gracias por su soporte y..."
Christopher W.Verified
Great price
Purchased item
Witech MicroPod 2 Trigger USB Cable Adapter
"Great price and quickly received."
Complete Auto Service Center - Richmond MoVerified
Always prompt and helpful
Purchased item
Ford IDS / FDRS Software Subscription (FORD VCM ONLY)
"Same day service for the updates I needed!"
Car Computers - Henderson NvVerified
The best
Purchased item
FCA Flash Tokens
"The best team , fast and straight to the poin..."
Dekalb Henry Lock & Key - Mcdonough GaVerified
Sales answered on the first ring. Tech was super informative and helpful.
Purchased item
GM Vehicle Programming Software (VIN Slots) For SPS2
"Easy installation and use. Technician did a..."
Lopez Mobile Programming - Collierville TnVerified
Excellent!
Purchased item
FCA Flash Tokens
"Excelente service!"
Jd Byrider - Columbus OhVerified
Super smooth and easy everything is always applied to accounts very quickly.
Purchased item
FCA Flash Tokens
"Flash token, it was super easy to buy and was..."
Adama J.Verified
Excellent service 👏
Purchased item
FORD FJDS Software Subscriptions (ONLY FOR J2534 DEVICES)
"The software is excellent 👌"
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