I wanted to provide some feedback regarding my recent experience with Bange Bags. Under the Consumer Rights Act 2015, products supplied by a retailer should be of satisfactory quality, fit for purpose, and match the description provided at the time of purchase. Unfortunately, my experience did not meet these expectations.
The bag I purchased turned out to be bulkier than expected, and when I requested an exchange for a more suitable option, my request was refused. I was disappointed by the lack