Gini London store reviewsSee product reviews

Easy and quick delivery

Good

Great

Refunds take too long. Customer service however, is very good with quick response to queries.

Slow to respond

The ordering and purchasing process was simple, and the app was easy to navigate.

I bought a dress via Debenhams marketplace. It was the wrong dress. I communicated this and sent the dress back. I am waiting for my refund

Good

Returning is difficult

Perfect

Great selection and easy to purchase

Quick and effortless

They took forever and then delivered a completely different and very poor quality item.

Good experience

More detail needed on fabrics and choice of lengths on trousers.

My shopping was on debenhams.com and I did not experience any dufficult.

Had problems getting a refund on the green dress, I'd ordered two for sizing options and returned one. I had to email them to ask why I hadn't received the refund, it seemed to me that they'd forgotten about it. They were very apologetic and the refund was eventually processed.

Ordered online

Arrived quickly in great condition.

Arrived promptly.

Prompt delivery

Easy to shop and return

Quick delivery and great service.

Took to long to get it home

Efficient as expected

Great

All positive... delivered on time.... wrapping great....and a lovely little card enclosed offering a discount on next purchase. Will definitely use Gini again. Thankyou.

Delivered as promised in excellent condition

The item was as described, it was good value. Delivery was prompt and communication was excellent.

good and came quickly

Really quick delivery

Fast efficient service

Good

Well packaged and quick delivery

Thank you for prompt service

Items wrapped and delivered well

Easy and delivered on time

Good factual description of the garment. Prompt delivery.

Poor quality

It ' was late it was not your fault