Gini London store reviewsSee product reviews

Not happy with my trousers

Returned and didn’t get a refund Had to pay for refund too so even more out of pocket

refund not received

Prompt delivery. Lovely jumpsuit.

Return an item and had no response or refund since. Terrible service

Great

Quick delivery and lovely dress at a great price.

Was fine. Easy returns. Just didn’t like the item.

The order was delivered quickly and efficiently.

I received the wrong item

Not keen on buying a clothing item that involves two companies nor when postage is involved so although I may purchase from Matalan I won’t be using Gina again .

Arrived in good time

Wrongly tagged by size , warehouse needs to be quality control.

Sent dress back as did not like it on me, waiting for refund

The shopping was ok and love the fact that returns are easy if need be.

Easy

Can't comment as it was done through Matalan, but thr notifications, delivery etc., were excellent.

As per previous comments still no refund

Very good

.

Quick delivery and refund

Quick delivery and easy to order

Thank you for sorting out my refund after some emailing, I appreciate. The other item of clothing was a gift that was very well received so thanks!!

Easy to navigate website and very quick delivery.

Customer service contact is only by message and response is slow.

Excellent. Beautiful collection of clothing.

Awful

Still awaiting a response re return request

All good no complaints.🙂

Perfect

Easy to navigate website. Fast delivery and good prices.

You dont deliver to Jersey so I had to get it sent to family in the UK then forwarded on to me

Great price, speedy delivery

The website was very easy to navigate. From ordering to delivery it was a very smooth purchase. Excellent packaging.

Item returned

No issues arrived when expected

Quick, efficient service and the top is lovely.

Speedy delivery easy ordering

Thanks to worldwide shipping, i got my jacket to finland! Thank you.

Communication was brilliant, happy customer