SERREMO Store review | Loox

SERREMO store reviewsSee product reviews

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Robert S.Verified
Customer services no help. Your tracking service was horrible. Didn’t offer any additional information. It took four weeks from my shift when you get here I’ll never order another item from your company.
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"It took four weeks for my shipment to get her..."
Christopher B.Verified
No
Cozy-Rib Pullover (7 Designs)
Purchased item
Cozy-Rib Pullover (7 Designs)
"They don’t wash properly even dry cleaned cou..."
Anthony E.Verified
No
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"Excellent!!"
Patti S.Verified
Love the product
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"The company that shipped my item sent it to t..."
Laurie W.Verified
Excellent !
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"This was the third time I purchased a men’s j..."
Kimberly F.Verified
Love your Customer Seevice!
Lumberjack Lined Shirt (5 Designs)
Purchased item
Lumberjack Lined Shirt (5 Designs)
"Love it"
Ralph D.Verified
Keep getting a notice that I still owe $24.72???
Serremo Men Beanie (3 Designs)
Purchased item
Serremo Men Beanie (3 Designs)
"How do I pay the $24.72???"
Joe I.Verified
solid company delivering great products
Outrider Jacket
Purchased item
Outrider Jacket
"I have loved every product i got from Serremo..."
Stephanie J.Verified
Best customer care services
Backwoods Jacket
Purchased item
Backwoods Jacket
"Ok, this company went above and beyond. I f..."
Shannon B.Verified
Great product. Customer service needs a lot of work
Men's Flannel Shirt (5 Designs)
Purchased item
Men's Flannel Shirt (5 Designs)
"The clothing quality is excellent. I would lo..."
Kelli W.Verified
online service was great, item came on time, product looked great!
Phantom Hoodie (9 Designs)
Purchased item
Phantom Hoodie (9 Designs)
"Grandson loved the gift. I think it was on h..."
Brian H.Verified
I love the sweater. I think I would get a size smaller next time so it’s not as loose fitting
Phantom Hoodie (9 Designs)
Purchased item
Phantom Hoodie (9 Designs)
"I love the look of it."
Holly H.Verified
Great store
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"All that i ordered was of great quality and v..."
Stephanie S.Verified
Very helpful customer service
Bronson Jacket
Purchased item
Bronson Jacket
"Wonderful customer service. My son loves his..."
Stephanie C.Verified
Customer service was very helpful in answering my questions prior to my purchase.
Woodland Jacket (9 Designs)
Purchased item
Woodland Jacket (9 Designs)
"My husband loves this new jacket, it is warm,..."
Verna M.Verified
Appreciate the timely delivery and true representation in promotions.
Wanderer Jacket (9 Designs)
Purchased item
Wanderer Jacket (9 Designs)
"Timely delivery, accurate description, true t..."
Miriam K.Verified
👍❤️
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Purchased item
Priority Packaging + Shipping insurance
"Size and quality is good 👍"
John W.Verified
Great answering my questions
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"Great Jacket very warm."
Shana K.Verified
Pass-shipping is terrible, material is cheap. Overpriced Chinese garbage.
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"The material is subpar, I would have never pu..."
Michele M.Verified
I will never order from here again
Woodland Jacket (9 Designs)
Purchased item
Woodland Jacket (9 Designs)
"The quality of the product was terrible and t..."
Vasty S.Verified
I’m recommend
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Purchased item
Priority Packaging + Shipping insurance
"Very cool jacket my son like that"
Jennifer C.Verified
Nope
Movement Hoodie (5 Designs)
Purchased item
Movement Hoodie (5 Designs)
"My son really liked it"
Prashant S.Verified
love it
Movement Hoodie (5 Designs)
Purchased item
Movement Hoodie (5 Designs)
"Love the sweaters, just the collar a little f..."
Chasity D.Verified
The tracking of the package could’ve been better so I didn’t think my stuff could end up stolen but over all still pretty good experience!
Woodland Jacket (9 Designs)
Purchased item
Woodland Jacket (9 Designs)
"The jacket was a gift for my husband and he a..."
Anna B.Verified
YOUR SHIPPING SERVICE IS AN ABSOLUTE JOKE!!! I'm beyond pissed off that I paid for expedited service, and it sat in your warehouse in town for 4 weeks ahead of delivery. I should be reimbursed for the trouble, and it's an honest outrage that you're allowed to charge for these pathetic shipping practices! I'd NEVER purchase from you guys just for this! NOT A HAPPY CUSTOMER AT ALL!!!
Woodland Jacket (9 Designs)
Purchased item
Woodland Jacket (9 Designs)
"I ordered this around Thanksgiving in the US,..."
Ernest B.Verified
Quick fast return/exchange for my size
Grit Jacket
Purchased item
Grit Jacket
"Initial order ran 3 sizes too small. I'm usu..."
Alvaro A.Verified
Very good
Outlander Flannel
Purchased item
Outlander Flannel
"I love it is very comfortable I recommend it"
Janine R.Verified
No
Phantom Hoodie (9 Designs)
Purchased item
Phantom Hoodie (9 Designs)
"Love it"
Renee B.Verified
No issues
Everest Jacket (5 Designs)
Purchased item
Everest Jacket (5 Designs)
"Arrived a bit later than i expected however m..."
Roger T.Verified
Great
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"Just like the pictures! A quality accessory..."
Hannah T.Verified
Warm looked nice…
Heritage Aviator Coat
Purchased item
Heritage Aviator Coat
"Crossing into united states side of Niagara f..."
Jared G.Verified
No
Phantom Hoodie (9 Designs)
Purchased item
Phantom Hoodie (9 Designs)
"We love these. They are warm, but not hot. Th..."
Stacie S.Verified
Have been waiting over a month for pants and no tracking updates in the last 8 days.
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"Ordered in 12/11/2025. Today is 01/13/2026...."
David S.Verified
Another Chinese company pretending to be British
Woodland Jacket (9 Designs)
Purchased item
Woodland Jacket (9 Designs)
"Design was as expected, quality however was v..."
Robert M.Verified
yeah just love it keep them coming.......
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"it was the best beanie I have ever had I not..."
Myka F.Verified
<3
Arctic Patrol Coat
Purchased item
Arctic Patrol Coat
"Customer service was incredible! Jacket showe..."
Patricia Y.Verified
Very good, just a little slow on shipping. Allow time.
Serremo Men Beanie (3 Designs)
Purchased item
Serremo Men Beanie (3 Designs)
"Well made, quality, stylish. Recommend!"
Carl N.Verified
Nope
Terrain Trek Shirt
Purchased item
Terrain Trek Shirt
"Fit didn’t feel good."
Richard R.Verified
Customer service was legit!
Pioneer Field Coat
Purchased item
Pioneer Field Coat
"It was very cheaply made!"
Kearse L.Verified
I had to exchange for a smaller size customer service was great!
Priority Packaging + Shipping insurance
Purchased item
Priority Packaging + Shipping insurance
"Excellent made! He looks sharp !!"
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