Justin B.Verified
😃😃
Purchased item
Rear Rack + Rear Tail Light (for T7)
"👍"
Vitilan AU store reviewsSee product reviews
Pieter T.Verified
Freight was a bit slow
Purchased item
Vitilan H5 Dual Motor Fat Tire Electric Bike
"Packaging is good had a few paint wear marks..."
Kullarut R.Verified
Overall, I’m satisfied with the bike. Moving forward, if I require any replacement parts, I hope I can simply contact their support team to resolve the issue easily.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"I had mixed feelings when my Vitilan i7 Pro f..."
Debra H.Verified
Helped with everything thus far
Purchased item
Mirrors
"cant see past arms and shoulders.... - useles..."
Debra H.Verified
1 black mark.... an issue with something in the accessories department.... but mostly have been great and have assisted me well so far.
Purchased item
T7 Full Suspension Mountain E-bike
"Excellent so far, a solid, thick, sturdy, sta..."
Ron B.Verified
Shipment wen lost for a while, but eventually I got it after 2 weeks.
Purchased item
Mountain Cycling Helmet
"Excellent helmet ,I love the neodymium magnet..."
Poontamilselvan S.Verified
good
Purchased item
T7 Full Suspension Mountain E-bike
"its good, Satisfied"
Tina K.Verified
Easy to order and fast delivery
Purchased item
U7 Step-thru Foldable Fat Tire Electric Bike
"Love the colour. It's a great bike so far. I..."
Steven K.Verified
Love the bike thank you 😜
Purchased item
Rear Rack + Rear Tail Light (for T7)
"Easy to put together real light is good. 😁"
Mrs S.Verified
Support fantastic. I asked a question about changing settings on the display and I received two videos answering my questions by return email.
Purchased item
U7 Step-thru Foldable Fat Tire Electric Bike
"Easy to use, comfortable and fun to ride."
Wayne M.Verified
You back your product
Purchased item
Carbon Ceramic Disc Brake Pads – Fits All E-Bikes
"They stopped the bike"
Andy F.Verified
So far so good.
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"So far so good."
Nathan D.Verified
Fast turnaround
Purchased item
V3 2.0 Folding Fat Tires Adult All Terrain Electric Bike
"Great bike.
Great acceleration up to 28miles..."
Jeffrey G.Verified
From ordering to delivery I was informed through every stage.Excellent to deal with
Purchased item
T7 Full Suspension Mountain E-bike
"Top service from ordering to delivery.Bike ar..."
Kerryn M.Verified
Communication was good however the delivery process was extremely slow to the point I nearly cancelled my order, the guys chased up the couriers for me after I sent emails asking why it was so slow…. They need another delivery service in my opinion
Purchased item
T7 Full Suspension Mountain E-bike
"Absolutely love this Machine lol it flys…"
Dianne F.Verified
good web site easy to purchase
Purchased item
Shipping Protection
"safe guard your purchase in the event that if..."
Dean G.Verified
Very easy and the team are quite helpful
Purchased item
Rear Rack + Rear Tail Light (for T7)
"Nice solid bike rack although would be nice t..."
Philip R.Verified
Ok, no issues other than my baskets were on back order but they didn't tell me until I asked days after I received the bike. And why is the only colour choice in Australia black? I wanted white.
Purchased item
U7 Step-thru Foldable Fat Tire Electric Bike
"Overall a good package. A few gripes- the der..."
Murray W.Verified
Shopping was easy not hard to do
Purchased item
Shipping Protection
"The bike is great, having a fat time."
Wayne H.Verified
Havnt seen the bike. Unsure where it is 5 days late and the tracking is not very helpful in locating it?
Purchased item
T7 Full Suspension Mountain E-bike
"I still don't have it. It's 5 days late in tr..."
Gary E W.Verified
Not happy
Purchased item
Vitilan L5 Urban Commuter Electric Bike
"Came with a chip paint on bike an still waiti..."
Dan T.Verified
6+ weeks to get something from a website that has an Australia URL?
Purchased item
BMX Stem for I7PRO Folding Ebikes
"Not happy!
It took 6-7 weeks to get here......"
Murray F.Verified
I would have given five stars if everything I ordered arrived in the same package and not spaced out over several weeks.
Purchased item
T7 Full Suspension Mountain E-bike
"Knowing nothing of e-bikes I did my research..."
Michael B.Verified
Took ( stole ) $127 foreign transaction fee when I bought 2 bikes . Bikes came from Australia. Australian website AU , this leaves a VERY bad taste in my mouth
Purchased item
VITILAN Large Basket Front and Rear Hanging Bike Basket Bicycle Bag Cargo Rack for U7
"Great baskets, dishonest seller when it comes..."
Martin B.Verified
Shopping & delivery were very good. Answered my pre-sales queries.
Purchased item
I7 Pro Folding Full Suspension Electric Bike
"I got the Engine Pro V3. Essentially a good b..."
Tony L.Verified
Took a little longer than expected, but my communications were answered quickly.
Purchased item
T7 Full Suspension Mountain E-bike
"Love it! The bike rides and performs really w..."
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