Shipping was slower than I expected. 3 out of 4 boxes had product soaking the product box...making the 3 spilled boxes minus 20-25% of product. Feel ripped off! Customer service response was to save packaging-'outer package intact. Couldn't tell interior was a mess. To use product I had to get rid of slimy package and clean dispenser up. My last thought after cleaning the mess was to take a photo. Silly me!