After initially sending it to the wrong address, the team I was in contact with quickly resolved the issue—even over the weekend—and shipped a new one to the correct address. It arrived just a few days later. I’ve had the keyboard for a couple of weeks now and have been really enjoying it.
"It would be better if it was clear it’s a win..."
Mikołaj M.Verified
The delivery was 1 month long because of delivery services (that I heard no longer work with OZO), but aside from that everything went perfect. I felt well informed and cared for as a client. I also really appreciate having a Discord server for quick communication and updates on possible hiccups. I'd give easy 5 stars if not for that 1 month wait.
Purchased item
Ticktype - DP104 Full-Size Mechanical Keyboard
"Haven't bought a new keyboard since 2012, so..."
Mr R.Verified
Good
Purchased item
Red Envelope - Console Case
"Good"
Stefano R.Verified
The keyboard itself is fantastic, the sound is creamy, the building seems super solid, no connection problems at all, super easy to set up, battery lasts long, it is really the split keyboard I have been looking for ages.
Purchased item
Red Envelope - Console Case
"Unfortunately, the case they sent as a gift d..."
Sijmon W.Verified
Very satisfied about the experience with Ozokeyboards. Everything went well with the order and the customer service was super fast and cooperative when I had a question. 10/10 would recommend.
Purchased item
Evoworks - Evo80 80% TKL Mechanical Keyboard
"Best keyboard I ever bought. Amazing sound an..."
John J.Verified
There was a delay in delivery due to events in the Middle East but Ozo kept us updated
Keyboard is briljant! Had wel fijn geweest als er een engelse gebruiksaanwijzing bij zat dan alleen de chinese.
Purchased item
Red Envelope - Switches
"De switches zijn niet premium maar toch wel l..."
Sjors M.Verified
Delivery took somewhat on the long side, but that was due to strikes in Belgium. The communication around this delay was clear and often, which is all you can do in a situation like that. Well done!
Purchased item
WOBKEY Rainy75 - 75% Aluminum Mechanical Keyboard
"Types like a dream, sounds like one too. It’s..."
Konstantinos K.Verified
Great customer experience, support responded instantly, order arrived as expected, good promotions and offers.
Purchased item
Red Envelope - Keyboard Mat
"Very nice compact mat, good feel and dampenin..."
Jane O.Verified
Took a little longer to arrive but that’s okay. Very happy that I was able to customise the keyboard. Came exactly as expected and very happy with it!
Purchased item
Mechanical Gaming Keyboard Case - Wool Felt
"Protects the keyboard well"
Claudio B.Verified
missed the coiled cable, but got a nice customer service. much appreciated