Kimberly G.Verified
Sucked.
Purchased item
Cervifix™ Home Pro Massager new
"Very upset. Came with no directions or paperwork whatsoever. Waited forever..."
Cervifix™ store reviewsSee product reviews
Imelda J.Verified
It took longer to receive it than I expected it to.
Purchased item
Cervifix™ Home Pro Massager new
"I have used the cervifix only twice since I just received it two days ago...."
Bryan P.Verified
It look a long time to be delivered and came in a box that was damaged and had no instructions. It seemed like it was packed by a child with a traumatic brain injury.
Purchased item
Cervifix™ Home Pro Massager new
"The cervifix came with no instructions. It came with a cable to plug into..."
Janice B.Verified
It took longer than I thought to arrive, the tracking was useless and then it just showed up one day.
Purchased item
Cervifix™ Home Pro Massager new
"It is a piece of junk. I had to press the button 10 times to get it to go o..."
Denise M.Verified
Great, and followed through with my order the whole time
Purchased item
Cervifix™ Home Pro Massager new
"Great item, very nice worth the money, would just add instructions, we was..."
Erica S.Verified
Everything was okay I just haven’t received it
Purchased item
Cervifix™ Home Pro Massager new
"Haven’t received it"
Beverly M.Verified
No problems. May have to return the items.
Purchased item
Cervifix™ Home Pro Massager new
"I am not sure it is doing anything for me. I have chronic neck and back pa..."
Elaine S.Verified
Stay away
Purchased item
Cervifix™ Neck Traction Massager + Memory Foam Pillow + Cervical Neck Pillow
"It doesn’t work . No customer service help!!"
Maria H.Verified
Took forever to get it
Purchased item
Cervifix™ Home Pro Massager new
"The product did come without instructions and it's not working"
Tim P.Verified
Shipping took a long time to get from China. I had assumed it would ship from USA.
Purchased item
Cervifix™ Home Pro Massager new
"It worked well on my lower back even though it was ordered to use on my nec..."
Felix M.Verified
I have not received item no updated tracking information
Purchased item
Cervifix™ Home Pro Massager new
"I have not received item"
Mia D.Verified
Never received the item
Purchased item
Skip the Line
"I never received the item"
Deniece B.Verified
No response from customer service, before during or after order.
Purchased item
Cervifix™ Home Pro Massager
"Doesn’t come with a charging cord, and doesn’t work without being plugged i..."
Heriberto C.Verified
It was excellent shopping with Cervifix
Purchased item
Cervifix™ Home Pro Massager new
"It is awesome. I feel more relaxed and my neck feeling much better than bef..."
Kristen B.Verified
The website was incredibly easy to navigate.
Purchased item
Cervifix™ Home Pro Massager
"I used my pillow for the first time last night. I am recovering from a neck..."
Ron O.Verified
I'm awaiting explanation of the function of each of the two buttons!
Purchased item
Cervifix™ Home Pro Massager new
"THERE IS NO EXPLANATION ABOUT THE TWO FUNCTION BUTTONS- WHAT DOES EACH DO?..."
John D.Verified
after 3+ week I have not received it.
Purchased item
Cervifix™ Home Pro Massager new
"Have not received product after 3+ weeks."
Alisha R.Verified
I attempted to contact Customer Service because my item had not arrived and I had been charged. It was very difficult to reach anyone. I had to leave a voicemail and request requested a call back and never received one. Very poor Customer Service.
Purchased item
Cervifix™ Home Pro Massager new
"The item arrived in a mangled cardboard box with no instructions. It does n..."
Joyce P.Verified
The way it was packaged is not acceptable, item smashed into a box, it wasn’t even in a bag then into a small box. I was just glad I did not cut the item with a knife when I opened the box.
Purchased item
Cervifix™ Home Pro Massager new
"The way it was packaged was terrible and no instructions."
Margaret Q.Verified
Shipping took nearly a month. I had to request tracking twice, as apparently it was nearby but then erroneously sent elsewhere rather than delivered.
Purchased item
Cervifix™ Home Pro Massager new
"I like the heat and most of the massage settings. However, I am disappointe..."
Elizabeth W.Verified
Not as advertised
Purchased item
Cervifix™ Cervical Neck Pillow
"Too flat…"
Beth G.Verified
Haven't gotten it
Purchased item
Cervifix™ Home Pro Massager new
"I ordered this 5-29-25 and have not received it!"
Shannon C.Verified
It took longer than expected to receive the product
Purchased item
Cervifix™ Home Pro Massager new
"I cannot show how it works because, after charging for two days, it does no..."
Jo M.Verified
Ty
Purchased item
Cervifix™ Home Pro Massager new
"Ty."
Carmen M.Verified
Only vibrates and gets warm, there’s no massage motion which is was I was expecting
Purchased item
Cervifix™ Home Pro Massager new
"I don’t feel like any stimulation. It only vibrates and gets warm. I was ex..."
Renda G.Verified
I didn’t receive the massager for several weeks after I reminded someone that I had not received it!
Purchased item
Cervifix™ Home Pro Massager new
"It hummed and then one ball went up in middle of neck and stopped and when..."
Christine L.Verified
It took a month to get it. And will not work
Purchased item
Cervifix™ Home Pro Massager new
"It will not turn on even when charged. It's very disappointed"
Gemma J.Verified
No response after I replied to an email asking how I found it, when I said it did not work!!!
Purchased item
Cervifix™ Home Pro Massager new
"It does not work at all."
Margie K.Verified
Have never received my order!!??
Purchased item
Cervifix™ Home Pro Massager new
"Have never received it!!!!!???????"
Bunnie H.Verified
I called your number listed but of course, no answer.
Purchased item
Cervifix™ Home Pro Massager new
"Just got it after 3 wk wait. Box all busted up, no instructions were in bo..."
Carrie F.Verified
The product was not wrapped. It's like someone returned the product and someone else shoved it in a bos and sent it. After the amount of money paid for the product, I expected a safer way for shipping.
Purchased item
Cervifix™ Home Pro Massager new
"Does not really do much for shoulders or base of neck."
Michell P.Verified
It never arrived
Purchased item
Cervifix™ Home Pro Massager
"It never arrived"
Kristine P.Verified
It took a really long time to come and when it finally did it was broken
Purchased item
Cervifix™ Home Pro Massager new
"It came with a short in the wiring or something. I got it to work once and..."
Maryanna H.Verified
Our order has never shown up. It was a waste of money and difficult to figure out how to cancel since it never arrived.
Purchased item
Cervifix™ Home Pro Massager new
"Never arrived! Difficult to track and figure out what is causing the delay."
B.Verified
N/A
Purchased item
Cervifix™ Home Pro Massager new
"Have not received product.
Ordered over two weeks ago.
Not pleased!"
Barb S.Verified
I have not received my product yet, thinking perhaps I have been scammed.
Purchased item
Cervifix™ Home Pro Massager new
"I have not received it yet, waiting patiently to try it."
Mary D.Verified
Haven't received it
Purchased item
Cervifix™ Home Pro Massager new
"I have not received it
Can't rate something I haven't received."
Glenna P.Verified
Unable to get assistance
Purchased item
Cervifix™ Home Pro Massager new
"No directions with this and the power button does not work I want my money..."
Larry K.Verified
Slow delivery, poor packaging, no instructions on how to use the product. Follow up customer service was excellent.
Purchased item
Cervifix™ Home Pro Massager new
"Been using the Cervifix for about ten days. So far so good! My neck is defi..."
Marcella W.Verified
Easy to order. It took a while to get here.
Purchased item
Cervifix™ Home Pro Massager new
"I received it with no instructions. Vibrations are very light. It is not wh..."
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