Never replied my emails.
No customer service at all!
Purchased item
Golden Oval Flower
"I was sent the wrong watch. Nobody is answeri..."
Todd R.Verified
I was told I’d receive 2 watches and a necklace. All I got was a single watch.
Purchased item
Classic Two-Pearl Vintage Timepiece
"I was told I’d receive 2 watches and a neckla..."
Jill T.Verified
Poor communication. Poor customer service. Difficult to return items. "Bonus with purchase item" never arrived.
Purchased item
Velora Heartdrop Necklace
"This was supposed to be a bonus item with pur..."
Tetyana S.Verified
No response to my shipment that never came. No response to customer service for missing package. Absolutely Terrible as now I have no Christmas gift to give.
Purchased item
Golden Oval Flower
"I never received my order. Emails multiple ti..."
Philippe T.Verified
I received the pearl watch today, however I did not received the silver watch or silver necklace I also had in my purchase. All three of these items are Christmas presents and I am very upset that two items are missing.
Purchased item
Classic Two-Pearl Vintage Timepiece
"I received the pearl watch today, however I d..."
Patty B.Verified
Took WAY to long to arrive.
Purchased item
Vintage Gold Minimalist Watch
"This watch is from China, not vintage at all...."
Stacy K.Verified
Did not receive what I ordered!
Purchased item
Velora Heartdrop Necklace
"I never received the necklace. I ordered two..."
Falon K.Verified
Never received it, reached out to the company twice with no response. Will not purchase from them ever again.
Purchased item
Velora Heartdrop Necklace
"Never received it, reached out to the company..."
Vanessa R.Verified
I’ve been waiting 2 1/2 weeks for my order to arrive. I ordered two watches and they came with two necklaces. I’ve only received one watch so far. I’ve sent two emails to customer service with no response. Not sure where the other half of my order is or why it’s taking so long.
Purchased item
Vintage Gold Minimalist Watch
"I have been waiting over 2 1/2 weeks for my o..."
Deborah H.Verified
Took a very long time to arrive and sent the wrong watch.
Purchased item
Golden Oval Flower
"This is not the watch we ordered! I will be i..."
Blake B.Verified
They were offering a buy-one-get-one free deal for the watches. I bought two and only received the one watch I didn’t pick as my main one… I emailed customer service twice and never heard back.
Purchased item
Clover Vintage Gold Watch
"I ordered multiple watches and only received..."
Cara E.Verified
I didn’t get the watch I ordered.
Purchased item
Clover Vintage Gold Watch
"I didn’t get to correct product"
Kjersti B.Verified
I didn't get the full order. I ordered two watches and only got one and it's not even the one that was pictured. I sent emails about this and still haven't heard anything from the help team. I am wanting to get a refund since I didn't get what I ordered.
Purchased item
Golden Oval Flower
"I did not receive my full order at all and th..."
Debra G.Verified
Wrong watch sent..free watch offered not received, sizing tool not received, free heart pendant not received. No response regarding issues from help desk!!!
Purchased item
Golden Oval Flower
"I did not receive the watch i ordered. The 2n..."
Roseann B.Verified
Emailed you. No response
Purchased item
Vintage Gold Minimalist Watch
"Its very yellow. Looks cheap. And I never got..."
Jenna K.Verified
Complete scam. Got sent a random watch I did not order wrapped in just bubble wrap when I ordered 2 watches. Not even a watch that’s on their website. No resize tool. No complimentary necklace like my order said. Never shopping here again.
Purchased item
Golden Oval Flower
"Took 3 weeks to arrive. Package was just a sm..."
Gennein D.Verified
product may be nice, but only one of the 2 items I’ve ordered, and none of the 2 free necklaces with purchase have arrived and I’ve had no communication with anyone when I’ve written them three times! Very disappointing as I ordered these long in advance before Christmas.
Purchased item
Vintage Gold Minimalist Watch
"Although I’ve received one of the two watches..."
Billy P.Verified
I bought two watches and I came with a resizing tool and a necklace. I have received one watch that doesn’t fit and haven’t received the resizing tool to get it to fit.
Purchased item
Heirloom Pearl
"I only got one piece of my order and still ha..."
Chanel S.Verified
Product quality: 5/10
Customer service: 0/10
Purchased item
Heirloom Pearl
"I ordered a silver heirloom pearl watch for m..."
Hieu T.Verified
Sent me the wrong shit wtf
Purchased item
Golden Oval Flower
"Wrong watch wtf"
Marlisa C.Verified
Simply and easy great experience
Purchased item
Gold Luna Verde
"It took a lil while to ship but product was g..."
Edie N.Verified
Half my order didn’t show up and poor quality
Purchased item
Velora Heartdrop Necklace
"Did not arrive"
Karen D.Verified
I ordered when it was buy one get one and the main wash I wanted for a gift did not arrive
Purchased item
Vintage Gold Minimalist Watch
"I ordered when it was buy one get one. The ma..."
Chad W.Verified
I received a completely different item that what was ordered and when I reached out to have the correct items shipped or refunded I was ignored. It is a scam.
Purchased item
Golden Oval Flower
"I did not receive this item (or the other ite..."
Raylyn Y.Verified
Still waiting on a reply about half of my order which was missing.
Purchased item
Golden Pearl
"It feels pretty cheap and impossible to remov..."
Gita B.Verified
Bought a buy one get one and never received the second watch.
Purchased item
Classic Two-Pearl Vintage Timepiece
"The watch is fine. It’s cute. The quality was..."
Grayson P.Verified
Customer service has not gotten back with me about an issue with my order. The package tracking process is very confusing and hard to understand.
Purchased item
Vintage Gold Minimalist Watch
"Did not receive my full order, did not receiv..."
Kris P.Verified
Frustrating to say the least.
I did not get an order confirmation email until I reached out to Customer Service requesting one.
I received the wrong watch (not what I ordered) and have sent numerous emails to Customer Service asking for help and have not received a response
Purchased item
Golden Oval Flower
"I did not receive this watch. I was shipped..."
William S.Verified
Stay far away. The company doesn’t respond and I never got a tracking number.
Purchased item
Vintage Gold Minimalist Watch
"Never received my items..was never given a tr..."
Frances O.Verified
they aren’t answering me and i never received my purchase
Purchased item
Vintage Gold Minimalist Watch
"I never received my order, i’ve been emailing..."
Ariana P.Verified
Received the wrong item
Purchased item
Golden Oval Flower
"I received the wrong watch. Please check my o..."
Erin H.Verified
Won’t answer any of my messages about receiving a wrong order
Purchased item
Golden Oval Flower
"Ordered this watch and waited so long for it,..."
Stacy A.Verified
The website was easy to navigate and products can be viewed in detail.
Purchased item
Vintage Gold Minimalist Watch
"The watch was beautiful but the band broke us..."
Lynsi T.Verified
Never received my watch and have not had anyone reach out to me to explain why even though I have messaged the company 3 times
Purchased item
Silver Luna Verde
"I ordered a watch from Antiqlux. It was durin..."
Amy K.Verified
I ordered 2 watches on a Buy 1 Get 1 Free deal. The 1st watch showed up a couple of weeks later. It's been about a month and the 2nd one still hasn't shipped. Seems unlikely to get here on time for me to mail it to my daughter for Christmas. I submitted my concern to Antiqlux last week and haven't heard anything back. I won't be purchasing anything further from this company.
Purchased item
Vintage Gold Minimalist Watch
"Not great. Got a buy one get one free deal. T..."
Andrew H.Verified
No customer support and didn’t receive my whole order. It also took a month to get just the one piece that came
Purchased item
Classic Gold Toned Vintage Watch
"I only received one item of several that I or..."
Nick C.Verified
Only half of my order arrived, and the tracking and order number doesn't work. HELP
Purchased item
Classic Two-Pearl Vintage Timepiece
"I only received half of my order, and the web..."
Jonathan K.Verified
Bad experience! Did not get all the items that I ordered or that were apart of my order.
Purchased item
Golden Oval Flower
"I ordered a watch and chose a second watch th..."
Haley N.Verified
Shipped wrong watch. Haven’t heard anything from customer service. Would not buy from this site again.
Purchased item
Golden Oval Flower
"GOT SENT THE WRONG WATCH!! I’ve sent 2 other..."
Sarah R.Verified
I want my money back if you’re not going to send me the product. my item was sent pack due to “abnormal package” and have not gotten an update since. I have emailed 3 different times and got no response.