Maxine A.Verified
Easy process
Purchased item
Assemble & Remove Packaging
"Delivery guys couldn’t put legs on the sofas..."
Heatons Furniture Outlet store reviewsSee product reviews
Philipp P.Verified
Great team! Efficient delivery!
Purchased item
Belle Large Right Corner Sofa, Dusk Harissa
"We came to the store, had a brief look around..."
Liz C.Verified
Staff Helped with decision making and loved the sofa when it arrived
Purchased item
Assemble & Remove Packaging **FREE**
"Very professional service."
Stephen B.Verified
From start to finish communication was excellent and delivery faster than indicated.
Purchased item
Bailey 2 Seater Leather Sofa, Premium Cocoa
"Great quality, very comfortable."
Mohammed A.Verified
Good, easy, cant fault them.
Purchased item
New Camden 4 Seater Sofa & Bench Stool, Chenille Fern
"Great service from Heatons, Sofa looked bette..."
Mr J.Verified
Totally amazing store they go above and beyond customer satisfaction and care 200% it’s nice to see a company go that extra mile for their customers. Totally recommend them and delivery guys were soo helpful and friendly
Purchased item
At The Helm Buckingham Leather Rectangular Footstool, Vintage Whisky
"Absolutely love it amazing piece of furniture..."
Wiktoria L.Verified
Great help from choosing a couch up until delivery !
Purchased item
Seattle LHF Corner Sofa, Rutland Stone
"Love the couch so comfortable!"
Douglas S.Verified
Very helpful in showroom no pressure
Purchased item
Lucius 2 Seater Power Recliner Sofa, Vespa Grey
"Lovely sofa very comfortable"
David F.Verified
Very efficient and value for money
Purchased item
Remove Old Sofa & Recycle
"All good, will use again"
Richard W.Verified
Easy to deal with a quick efficient delivery
Purchased item
Iona Large 3 Seater Sofa, Soft Weave Light Grey
"Great quality and price
The sofa had a dirty..."
Alan G.Verified
The boss man was a peach
Purchased item
Assemble & Remove Packaging (FREE)
"No complaints at all, a great overall service..."
Rebecca M.Verified
Easy to communicate via CHAT and my queries answered quickly and professionally.
Purchased item
Ullswater 3.5 Seater Leather Sofa, Vintage Whisky
"Perfect size for the room and good quality, g..."
Kath C.Verified
Excellent… the staff was very helpful, polite and knowledgeable about their products.
Purchased item
Assemble & Remove Packaging **FREE**
"We are very happy with the service we receive..."
Davinia C.Verified
Excellent service, we are very happy with all the service provided, we will come back
Purchased item
Saphina LHF Pillow Back Corner Sofa, Grey Combination
"Excellent service, we are very pleased with a..."
Katarina S.Verified
shopping was quick and easy. delivery time didn't take long, only disappointment was delivery service which was provided by third party company which is NOT Heatons Furniture outlet fault.
Purchased item
Carlo 3 + 2 Seater Sofa Set, Oslo Camel
"sofas are very comfy, very clean simple look..."
Lovely O.Verified
Would be better if there were more payment plans.
Purchased item
Link Fabric Large Power Recliner Corner Sofa, Steel Blue
"Sofa exactly as expected. I love it"
Kin Chung H.Verified
They helps us have a wonderful sofa
Purchased item
Assemble & Remove Packaging **FREE**
"They’re very very helpful!!!"
Syeda U.Verified
Good experience
Purchased item
Assemble & Remove Packaging **FREE**
"Good job by the company"
Julia K.Verified
Great customer service, no pressure and offer good advice if required.
Purchased item
Assemble & Remove Packaging **FREE**
"So very happy with the service I received fro..."
Graham B.Verified
Great
Purchased item
Assemble & Remove Packaging **FREE**
"Good quality, friendly staff and great price."
Hayley R.Verified
Given good advice but also not pushy. Able to look round at own pace.
Purchased item
Assemble & Remove Packaging **FREE**
"Great service. Very quickly installed by two..."
Barry M.Verified
Staff in the showroom were knowledgeable and friendly
Purchased item
Orlando 3 + 2 Seater Power Recliner Sofa Set, Chunky Chenille Charcoal
"It fits well in our room and we love the colo..."
Jacqui S.Verified
Really friendly people and great quality sofa
Purchased item
Ambleside 4 Seater Sofa & Snuggler, Rutland Moss
"Really friendly service and great quality sof..."
Sylvia S.Verified
Good customer service experience
Purchased item
Ullswater 2 Seater Leather Sofa, Vintage Whisky
"Recommend the whole process up to now.
Really..."
Caroline B.Verified
The lady was brilliant
Purchased item
Assemble & Remove Packaging (Store)
"Great service"
Dave H.Verified
Fantastic company , huge selection of suites at competitive prices , quality is stunning, service impeccable, well done , highly recommend them 10/10
Purchased item
Ullswater Fabric Buttoned Wing Armchair, Dusk Mustard
"Superb service and fantastic quality, even pi..."
James K.Verified
Walked in the store, loved a suite, went home to measure living room and came back and bought it. Staff are extremely helpful and not in the slightest pushy, told us to take our time and sit on the sofa as long as we wanted as our comfort was what sells the sofa. Two and three seat sofa with four power recliners at that price with usb points and drink storage, not forgetting lights which we loved. Delivered on time and kept up to date via text message. Thanks guys for a great experience.
Purchased item
Free Delivery to the Room of Choice
"Love our new suite, looks amazing and so do o..."
Sue H.Verified
Heatons furniture of a very good standard and customer service excellent with dealing with delivery problem
Purchased item
Assemble & Remove Packaging
"Assembly and removing packing was efficient b..."
Alan T.Verified
Excellent 👍.
Purchased item
Enzo 2 Seater Power Recliner Sofa, Brescia Marine
"Excellent product and service."
Dawn P.Verified
Very good informative salesman wonderful show room and furniture
Purchased item
Morgan 3 + 2 Seater Fabric Power Recliner Sofa, Fern Dexter
"Fabulous sofas and bed, great quality and aft..."
Emma S.Verified
Fantastic service from start to finish really pleased with my purchase and have recommended Heatons to several of my friends
Purchased item
Remove Old Sofa & Recycle
"Excellent service"
David G.Verified
Whole purchase and delivery experience good, no hitch or oroblem .
Purchased item
Free Delivery to the Room of Choice
"Delivered carefully to room of choice."
Nora W.Verified
Quick and easy if you know what you want
Purchased item
The Luxury Memory Pocket Mattress
"Great mattress great price. Very happy with i..."
Keith B.Verified
Aaa
Purchased item
Jade 3 + 1 + 1 Leather Power Reclining Sofa Set with Telescopic Headrests, Cognac
"Good solid sofa and chairs.. Good design."
Kate R.Verified
Very friendly and effecient staff.
Purchased item
The Deluxe Orthocare Mattress
"Excellent service from very friendly staff.
I..."
Carole W.Verified
GREAT SERVICE 👍 A++++++
Purchased item
Naples Power Reclining 3 + 1 Seater Leather Sofa Set, Olive Green
"When I looked online at your selection of lea..."
Jo B.Verified
Heatons we're great at keeping in touch. It was so easy to use the website but if you weren't sure you could talk to someone to check measurements or even book a video visit to look at your chosen sofa in more detail. Delivery was really quick - just one week for my brand new sofa to arrive. Great quality and so comfortable
Purchased item
Remove Old Sofa & Recycle
"The two guys who delivered the sofa were exce..."
Riyamol G.Verified
Lots of collection
Purchased item
Assemble & Remove Packaging
"Everything went smoothly"
Sharon P.Verified
Great selection on the website and able to book delivery. You can speak to someone if needed and have a video call with exploration of the item. Great customer service.
Purchased item
Charlotte II Small 2 Seater Leather Sofa, Demetra Green
"Good selection of furniture and great prices..."
Matthew H.Verified
Quick fast and easy
Purchased item
Assemble & Remove Packaging **FREE**
"Quick fast and easy"
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